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Marriott's Grande Ocean

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697 Reviews from our TripAdvisor Community

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Showing 687: English reviews
Rogers, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My family thoroughly enjoyed our stay at the Marriott's Grand Ocean at Hilton Head, South Carolina. It is conveniently located right on the beach and is a very nice place. The atmosphere is family-friendly. One of the main highlights for us was a thoughtful and special action the engineering team took. We were a bit disappointed when one of our... More 

Helpful?
1 Thank JasR777
Mustapha B, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your five star review! We are delighted to hear you and your family had a wonderful stay experience mentioning the convenient location, family atmosphere and the above and beyond service provided by the engineering team as highlight. We are glad your daughter is doing OK and hope for a speedy recovery. We look forward to your next... More 

Spanish Fork, Utah
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Almost always a fan of Marriott and the Grand Ocean Vacation Villas was no exception. Two bedroom two bath unit and very spacious. Great location on Hilton Head Island close to water, restaurants, and other activities. Various activities on site and others within walking distance. There are bike rentals at very reasonable prices which makes Harbor Towne, South Beach and... More 

Helpful?
Thank George M
MarriottVacationClub, Customer Care Manager at Marriott's Grande Ocean, responded to this review

Hi George. Thank you for your review. We are pleased that you had a memorable week at Marriott's Grande Ocean and we look forward to your next return stay! More 

Poughkeepsie, New York
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a top-of-the line resort. I just am very careful about giving 5 stars! We visited this August - a family of five, the kids ages 8, 10, and 11. First, I need to shout out to so many of the individuals who helped to make our stay so much more enjoyable: It began with Ricky making contact before... More 

Helpful?
1 Thank FamDRuNY
MarriottVacationClub, Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your review! We are so happy to hear you and your family enjoyed your stay here at Marriott's Grande Ocean. We appreciate your feedback regarding our staff and look forward to welcoming you back soon! More 

Charlotte, North Carolina
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We visited the Grande Ocean 2 years ago and had a wonderful time! Today we returned to visit Pool bar Jim and walk the beach, unfortunately Jim wasn't working but the big disappointment is the massive rusty pipe coming out of the ocean then goes along the beachfront of the Grande Ocean. Looks like a gas pipe that supplies to... More 

Helpful?
2 Thank Mptravis
Mustapha B, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your review. We are sorry to hear your stay didn't meet expectations and appreciate your input about the pipe. We hope to have the chance to exceed those expectations on your next visit with us. More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is the second time we've come to Marriott's Grande Ocean. We were here about the same time last year. We came with another family who stayed at Marriott's Barony Beach. We're definitely no experts concerning HHI but we've enjoyed coming here for a relaxing family vacation. All the units at the Grande Ocean have been renovated so we enjoyed... More 

Helpful?
1 Thank Michael K
Mustapha B, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your positive review, Michael. It is exciting to learn you had a wonderful stay experience mentioning the room renovations, location and friendly staff as highlight. We look forward to your next stay with us. More 

Marietta, Georgia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Wow what a GREAT plaice to stay in HHI!!!! The property is beautiful and the rooms are like a condo with all the bells. great for families with some nice pools and of course the beautiful ocean only steps away. I would highly recommend and will be back next year. My favorite place to stay on HHI.

Helpful?
1 Thank kiki66236
Mustapha B, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for the five star feedback. We are delighted to hear you had a great stay mentioning the proximity to the ocean and beautiful property as highlight. We hope to see you again soon. More 

Seymour, Indiana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We own a week and come every second week of October. Since Pool Bar Jim was forced out, this will be our last year. We have our week up for sale, and won't be returning to Marriott Grande Ocean. Pool Bar Jim was what made the place, and so now it's just like every other resort. Don't need to bother... More 

Helpful?
Thank HoosierVacationer
Bethesda, Maryland
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I would have given this resort a five star review. However, the customer service that we received from the front desk staff and the concierge team was consistently poor our entire week stay. In contrast the grounds crew, activities staff, and housekeeping staff were all exceptional. We also really enjoyed the location of this resort compared to others Marriott properties... More 

Helpful?
Thank Missy F
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your review. We are glad to learn you enjoyed our newly renovated villas. It is disappointing to learn our front desk and concierge service failed to meet your expectations. We thank you for taking the time to share this feedback, it is greatly appreciated. We look forward to welcoming you back to Marriott's Grande Ocean. More 

CA
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in August and of course it was hot and muggy during the day, but we were lucky enough to have some cool breezes as the sun went down. The resort is clean, well kept, and during the week there were plenty of pool chairs available. Starting Friday it got a lot busier, but there were still places to sit... More 

Helpful?
1 Thank kimCa
Mustapha B, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your positive review. We are happy to hear you had a pleasant overall stay experience due to the well-kept grounds, location and friendly staff. We appreciate your input about the fool at the Grill. We hope to have the chance to service you again in the near future. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

"Pool Bar Jim's" was the highlight of our many trips to the Mariott Grande Ocean resort. Jim was more than an employee. He turned into a friend, he always had a kind word, and was always interested in what was going on in our lives. He watched my kids grow from little kids to adults having adult beverages- graduating from... More 

Helpful?
2 Thank Kathleen S
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Marriott's Grande Ocean

Address: 51 S Forest Beach Dr, Hilton Head, SC 29928-6220
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $213 - $586 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Grande Ocean 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Marriott`s Grande Ocean Hotel Hilton Head
Marriotts Hilton Head
Marriotts Hotel Grande Ocean
Marriott Hilton Head
Hotel Style:
#3 Top resorts Hotel in Hilton Head
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