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Park Lane Hotel and Suites

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Park Lane Hotel and Suites
Park Lane Hotel and Suites
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567 Reviews from our TripAdvisor Community

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Showing 564: English reviews
Harpenden, England, United Kingdom
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Booked this place based on the trip advisor comments! Rooms are tired and very basic. Wardrobe door had fallen off its runner. The whole decor of the place is awful and needs a full refurb. Will not stay here again. It is not a hotel it is a motel!

Helpful?
Thank Lyn P
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. I am sorry to hear your comments. We are working towards a full renovation of the property and will start this Fall season with the main Lobby building and breakfast area. In the near future the rooms will also be... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

Well worth the money. They serve free Starbucks coffee all day. If you have kids get a ground floor in back of motel and youll have a nice yard. There are trees everywhere so plenty of shade. They one flat screen tv mybe 30in.

Helpful?
Thank A TripAdvisor Member
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We... More 

Warner Robins, Georgia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our suite was very nice...roomy, clean, and comfortable. We felt safe with the key entry from outside. The pool was clean and attractive with seating and also a hot spa pool. Breakfast area was spacious and the food was arranged attractively. The addition of hot breakfast foods would be nice, but the coffee was great! Hotel was close to nice... More 

Helpful?
Thank debbiegrace953
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We... More 

Taylorsville, Georgia
Level Contributor
99 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Plus: Reasonable pricing in a place where that's rare. Pet friendly with no added up charge. Full kitchen studio for the price of a room. Tastefully decorated. Comfortable bed. Good water pressure. Quiet..never heard a thing from inside the room. Decent free breakfast. Minus: Staff is unfriendly and unhelpful. Full kitchen without a roll of paper towels, which would be... More 

Helpful?
Thank Kyle H
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear traveler: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are glad to hear that you enjoyed your vacation and the hotel amenities. I am sorry to hear your comments about our staff. They all strive to provide excellent customer service to all our guests, so I am sorry... More 

Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I made a quick overnight trip to Hilton Head to visit dear friends who recently moved there. We decided to give Park Lane a try and were quite pleased with it. It really is a better suited place for a longer stay because the room had a full kitchen area complete with full fridge, stove, microwave, sink,... More 

Helpful?
Thank Virginiajpillsbury
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. I... More 

Jacksonville, Florida
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here when we came to HH for the weekend. Very clean, good location (minutes from the beach) and the prices were very reasonable. Complimentary breakfast and coffee and tea available 24 hrs. The hotel is in a nice quiet location with lots of trees

Helpful?
Thank tomnaples
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We... More 

Miami, Oklahoma
Level Contributor
65 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 25, 2016

this is a great hotel with a great pool,the staff especially the registation lady are very nice.we had the suite with 2 beds and a couch bed wich had a full kitchen was plenty big enough for the 6 of us.i would stay here again.they also give you a free breakfast and there is a hot tub as well. great... More 

Helpful?
Thank debbie m
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We... More 

Manassas, Virginia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 22, 2016

A good value for 3 adults staying at Hilton Head less than 7 days. Rooms were made every day, staff was courteous, and the complimentary breakfast is held in a nicely appointed layout. We had a room on the first floor that was close to the pool, so that was handy. The pool and whirlpool are located in the same... More 

Helpful?
Thank VirginiaJack
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We... More 

Johannesburg, South Africa
Level Contributor
344 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed August 21, 2016 via mobile

This is more than adequate if you're looking for something comfortable and inexpensive in Hilton Head. It's about a 5 minute drive to Harbor Town and close to a wide variety of shops and restaurants. It has a fair sized pool. There is a decent enough continental breakfast and free parking and wifi. The room is large with a kitchen.... More 

Helpful?
1 Thank Andrew S
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We... More 

2 reviews
4 of 5 stars Reviewed August 14, 2016 via mobile

We had a surprise birthday /reunion for my sister's 75th and while we brought her and our brother-in-law from Florida, her children came from CA and TX. We chose suites with two queens and our rooms were all in the same building and on the same floor. We were very close to the pool and the lobby. The hotel has... More 

Helpful?
Thank Judy H
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Shaded by magnolia and palmetto trees, Park Lane Hotel sits in the center of the island, just minutes from beaches, shopping, and gourmet restaurants. The hotel caters both to those seeking relaxation and action, combining laid-back luxury with sports facilities including tennis courts, a basketball court, and a kids' playground. An arched driveway leads to the hotel's stately entrance, which is adorned with thick columns and white chimney stacks rising from a slate roof. Inside, each spacious suite features a full kitchen with granite countertops. Overstuffed armchairs and fireplaces create a cozy environment for unwinding. The Park Lane Hotel & Suites is the island's only all suite property with 156 rooms. Guests enjoy complimentary continental breakfast, high-speed wireless internet, outdoor pool and jacuzzi and is Pet Friendly! ... more   less 

Additional Information about Park Lane Hotel and Suites

Address: 12 Park Ln, Hilton Head, SC 29928-3409 (Formerly Residence Inn)
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $107 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Lane Hotel and Suites 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Park Lane Hilton Head
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