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Park Lane Hotel and Suites

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Park Lane Hotel and Suites
Park Lane Hotel and Suites
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560 Reviews from our TripAdvisor Community

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Showing 557: English reviews
Manassas, Virginia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A good value for 3 adults staying at Hilton Head less than 7 days. Rooms were made every day, staff was courteous, and the complimentary breakfast is held in a nicely appointed layout. We had a room on the first floor that was close to the pool, so that was handy. The pool and whirlpool are located in the same... More 

Helpful?
Thank VirginiaJack
Johannesburg, South Africa
Level Contributor
315 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This is more than adequate if you're looking for something comfortable and inexpensive in Hilton Head. It's about a 5 minute drive to Harbor Town and close to a wide variety of shops and restaurants. It has a fair sized pool. There is a decent enough continental breakfast and free parking and wifi. The room is large with a kitchen.... More 

Helpful?
Thank Andrew S
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We had a surprise birthday /reunion for my sister's 75th and while we brought her and our brother-in-law from Florida, her children came from CA and TX. We chose suites with two queens and our rooms were all in the same building and on the same floor. We were very close to the pool and the lobby. The hotel has... More 

Helpful?
Thank Judy H
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We... More 

Atlanta, Georgia
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

My wife and and chose this place due to being in a awesome location (Kroger, Coligny Beach, restaurant and bars all within 1 1/2 miles). We were there 6/28- 7/2 , the week before 4th of July and had easy access to roads to all destinations. I also purchased the "Heart 2 Heart Romance Package" for my wife and she... More 

Helpful?
Thank StevenBemo
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. I... More 

Marietta, Georgia
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here last week...last beach trip before school started back. The hotel is a little dated but accommodated our family well....kids and pets. I wish the breakfast had included some hot options. One of my kids is gluten free and she couldn't eat anything but the fruit. The pool was nice. The dog walk area was nice. The staff... More 

Helpful?
Thank H5172ORandreaw
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We hope... More 

Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nothing to rave about, but no complaints either. I stayed in a double queen room on the first floor. The beds were really springy and felt cheap, but I slept fine. It was nice having a room with a full kitchen so I didn't have to eat out all the time. The continental breakfast is pretty light with mainly breads,... More 

Helpful?
Thank J0ng0
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay. We hope you can come back and visit us again!... More 

Cleveland, Tennessee
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not sure how this place gets to call itself a resort. Smallish pool with bonus of a hot tub and both seemed to be clean. Supposed to be a 3 star resort, but I would rank as a 2 star hotel. The room had a nice full kitchen, but the bathroom was small and cramped and the mattresses were well... More 

Helpful?
1 Thank Phil_TN_VOL
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. I am sorry you had the impression our Hotel is a Resort. We are the Park Lane Hotel & Suites, rated 3 hotel stars. We will review your comments about the room and bed and make the necessary corrections. Thanks... More 

Lexington, South Carolina
Level Contributor
95 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent the weekend here and thoroughly enjoyed it. Rooms are spacious and come with a kitchenette and free wifi. Our room had both a bed and a sleeper sofa so it would have been great for kids. Convenient to everything. The staff was friendly at check-in and the housekeeping staff was cheerful and friendly. Only real complaints are the bed... More 

Helpful?
Thank T P
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We... More 

Indiana
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I read mixed reviews about Park Place Inn and Suites, but I took my chances on this place. I got a great rate for this hotel. We were very pleased with our stay. Our room was clean and had plenty of room for my family of 4. It had a kitchen so we were able to have snacks on hand... More 

Helpful?
Thank soccermom0002
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Contacted the front desk 4x between Tues & Fri about roaches in our room. Someone was supposed to spray. Never happened. Msg left for manager. Was told yesterday manager left @ 5 pm. Told today manager was off yesterday. ??? Waited for him this morning in lobby just to be told he's going to be 2 hrs late. Huge Palmetto... More 

Helpful?
Thank Ieisha W
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear traveler: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. I am sorry to hear you encounter bugs in your room and common area. We have a pest control program in place and all rooms and common areas are treated periodically. I have advised the pest control company to intensify... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Shaded by magnolia and palmetto trees, Park Lane Hotel sits in the center of the island, just minutes from beaches, shopping, and gourmet restaurants. The hotel caters both to those seeking relaxation and action, combining laid-back luxury with sports facilities including tennis courts, a basketball court, and a kids' playground. An arched driveway leads to the hotel's stately entrance, which is adorned with thick columns and white chimney stacks rising from a slate roof. Inside, each spacious suite features a full kitchen with granite countertops. Overstuffed armchairs and fireplaces create a cozy environment for unwinding. The Park Lane Hotel & Suites is the island's only all suite property with 156 rooms. Guests enjoy complimentary continental breakfast, high-speed wireless internet, outdoor pool and jacuzzi and is Pet Friendly! ... more   less 

Additional Information about Park Lane Hotel and Suites

Address: 12 Park Ln, Hilton Head, SC 29928-3409 (Formerly Residence Inn)
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $108 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Lane Hotel and Suites 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Park Lane Hilton Head
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