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Holiday Inn Express Hilton Head Island

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Holiday Inn Express Hilton Head Island
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49 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

From the very beginning when you meet the hotel staff you will love this place! You feel these people are more like your family then just there to work. They have gone way beyond their way to be helpful to us. The staff is only a reflection of the manager that has shown them how to be. Jay Robinson you... More 

Helpful?
1 Thank Tamara C
Liverpool, New York
Level Contributor
201 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here on a promotion deal elsewhere. They hotel was clean and well appointed. The staff was friendly and treated us well. A full breakfast is served complementary with both hot and cold items. Shuttle to places around the island is available. Haven't tried the pool--maybe later; but it looks nice and the area around it looks nice.

Helpful?
1 Thank kpurvis87
Management response:

Hello kpurvis, Thank you so much for the fantastic review. We strive to be the very best in service and room cleanliness and I believe this is what you experienced. I will definitely relay your comments to the Team and we look forward to serving you again in the near future at the Holiday Inn Express, Hilton Head Island. Sincerely,... More 

UPSTATE SC
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The walls are thin so you can hear what is going on next door. The no smoking policy is not enforced. There are signs posted yet there is a butt collector by the door to the rooms entrance. I saw people smoking all over the property. The rooms were fairly clean and the bed was comfortable. Walking distance to the... More 

Helpful?
2 Thank BIGGBULLS
Management response:

Hello Biggbulls, Thank you so much for your critic of our property. I will look into the areas of concern that you have about procedures and look for the opportunities for improvement. It was great to hear that you enjoyed your stay with us and we truly hope to see you again in the near future. Sincerely, Jay Robertson More 

north carolina
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We returned to this place for the several reasons. One, it was very well located near Coligny. The breakfast is always good and the services nearby are also very good. We enjoyed our stay and will return our next time back to Hilton Head.

Helpful?
Thank Kelly C
Management response:

Hello Kelly C, Thank you so much for visiting us again. It is always a pleasure to hear that our guests enjoy everything that we strive to accomplish on a daily basis. Great southern hospitality service, great food, and a beautifully newly renovated room. We welcome you back in the near future and thank you again for making the Holiday... More 

Richmond, Virginia
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife, not quite 2 year old grandson and I checked in on Labor Day. Check in was smooth and the only way it could have been better is if the reception area and hotel were in the same building. The reception building is about 500' from the hotel. We went out to eat and then went back to the... More 

Helpful?
1 Thank Rod6760
Management response:

Dear Rod, As the new General Manager, thank you so much for sharing your experience. This will help in re-training on policies and procedures for the Team. It is also great to hear that your overall stay was great enough to come see us again on a future visit. We will welcome you back with the best that southern hospitality... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The layout is crazy had a hard time finding the reception area because hotel and check inn is in two different locations, we called hotel and the clerk was very rude got their and the experience was even worse i just hope that the clerk who checked us in learns better customer service.

Helpful?
1 Thank DeMario Monica P
Management response:

Mr. Phillips, I am in receipt of your comments on your recent stay with us. As the new General Manager at this property I wanted to personally apologize for any concerns that you experienced with the employees. This is not the way I would like for us to be remembered by the hotel Team. At the Holiday Inn Express Hilton... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The room was very clean. Breakfast was great. Will stay again. Very quiet. Room has everything you need nice big tv. Beds are a little hard but ok. Air conditioning works great kept our room nice and cool.

Helpful?
1 Thank Lana N
Management response:

Ms. Lana N, Thank you so much for your Great review of our hotel. We strive to be the very best in customer service and hotel amenities. I will definitely share you comments with the Team, and we will look forward to your return visit with us at the Holiday Inn Express, Hilton Head Island. Sincerely, Jay Robertson More 

Atlanta, Georgia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel rooms and reception are at different locations!!! It took us quite a while to find the building with reception. The hotel is very close to the beach and the restaurants and stores are also within a mile radius. The service is average - basically you get what you pay. Room and bathroom were clean...beds were comfy..TV and wifi... More 

Helpful?
Thank cubex
Management response:

Dear Cubex, As the new General Manager, thank you so much for your review of the property. I will look into the process and investigate ways to improve. We do hope that you will give us another opportunity to serve you in the near future. Sincerely, Jay Robertson More 

New York
Level Contributor
146 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I believed I booked this hotel too quickly to understand its complete layout. The office/lobby of this hotel is about 2 blocks away from your room. That means that there is no security in the building you are sleeping in - and be it that we were 2 women traveling without our husbands, it was a bit unnerving. Breakfast requires... More 

Helpful?
Thank creativetraveler
Linda P, Director of Sales at Holiday Inn Express Hilton Head Island, responded to this review

Dear Creativetraveler, Thank you for taking the time to review us on Trip Advisor. We are sorry that you felt uneasy during your stay with us due to our resort style layout. We want to let you know that our maintenance and housekeeping teams are always at the rooms building and we do have an overnight maintenance/security person on duty... More 

Florida, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed at your hotel on August 24, 2016. The staff at the front desk when we checked in was very sweet and helpful. They explained to us all there was to do in the area and told us how to get there. The hotel is in a great location for the beach and shopping. Everything is within short walking... More 

Helpful?
1 Thank TravelFan23_11
Linda P, Director of Sales at Holiday Inn Express Hilton Head Island, responded to this review

Dear TravelFan23_11, Thank you for your kind review on Trip Advisor. We love to hear when our guests enjoy their time with us and especially when you recommend us to others! We look forward to welcoming you back on your next trip! Kind regards, Linda More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our resort style hotel offers 153 rooms with either a King Bed or 2 Queen Beds and many rooms additionally have sleeper sofas. All rooms have a refrigerator, microwave, Keurig Coffee Machine, Iron/Ironing board, free Wifi, additional plugs for electronic devices, 49" Flat Screen TVs, Programmable in room Safe, individually controlled air conditioning and heat, telephone and a radio alarm clock. Fully ADA compliant rooms are available upon request. Check in at our newly renovated Registration building just off South Forest Beach Drive and then just a short drive to the rooms building overlooking our wildlife lagoon and pool. Our entire complex is just a short stroll to Hilton Head's famous beach, Coligny Plaza with its shops and restaurants, the BiLo Plaza, and Van der Meer Tennis Center. Located just 45 minutes from Savannah Hilton Head International airport, 20 minutes from the Tanger Outlets and 15 minutes from Hilton Head Island Airport. We look forward to welcoming you. ... more   less 

Additional Information about Holiday Inn Express Hilton Head Island

Address: 2 Tanglewood Dr, Hilton Head, SC 29928-6244 (Formerly Quality Inn South Forest Beach)
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $95 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hilton Head Island 2.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Comfort Inn South Forest Beach Hotel Hilton Head
Comfort Inn Hilton Head
Hilton Head Comfort Inn
Hotel Style:
#11 On the Beach Hotel in Hilton Head
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