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Sonesta Resort Hilton Head Island

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Sonesta Resort Hilton Head Island
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2,006 Reviews from our TripAdvisor Community

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Showing 1,990: English reviews
A TripAdvisor Member
Level Contributor
20 reviews
6 hotel reviews
4 helpful votes
Reviewed 2 days ago NEWvia mobile

My husband and I took a JUST because trip to Hilton Head, SC. As parents we make sure to take time out of our everyday hustle and bustle to schedule private (mommy/daddy) time. We flew into the Savannah Airport and drove an hour to our hotel. Definitely my idea since their are 3 different outlet shopping centers in route to...

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2Thank A TripAdvisor Member
Atlanta, Georgia
Reviewed 2 days ago NEW

Very spacious, comfortable room with thoughtful features and room to spread out. Lobby area has many seating areas. Heated pool with lots of umbrellas and drip dry type lounge chairs. Bell staff was very friendly. Pet friendly atmosphere. Ask for ocean view if important. It is a bit of a walk to the beach.

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2Thank c27balstro
Woodstock, Ga
Reviewed 4 days ago NEW

My wife and I upgraded to stay here for New Years and my birthday. This place was more than we could of expected. Very nice and spacious room, even some that are pet friendly. The property is great! you have two pools one huge one with a bar next to it and one covered one with hot tub. Both are...

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2Thank Shaneo48
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for sharing details of your excellent birthday visit over the New Year! It is always a treat to hear when guests take full advantage of our resort amenities and the wide variety of activities offered around the Island. We look forward to welcoming you back, and please do not hesitate to contact us directly when you are ready...

Conyers, Georgia
Reviewed 5 days ago NEW

My wife and I are celebrating our 44th Wedding Anniversary and elected to return to Hilton Head for some quiet time Jan 9 - Jan 11, 2017. Upon arrival at Sonesta Resort, we were met by cheerful valet drivers that offered to park our car and assist in our check in. We were greeted at the reception desk by a...

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Helpful?
Thank auburnave
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for your raving 5-star review from your recent trip to our resort! Here at Sonesta Resort Hilton Head Island, best-in-class customer service is of the upmost importance and I am so pleased that Donna made such a positive impact on your stay. I am delighted to hear that you enjoyed the views from your room and the experience...

Tampa, FL
Reviewed 6 days ago NEWvia mobile

We had a wonderful stay! Every staff member that we encountered were extremely pleasant and welcoming. The resort grounds were so peaceful, we especially enjoyed the fire pit each evening. Loved the lobby bar's happy hour, the prices were reasonable and the food was tasty! Our server Ann was excellent, our kids really enjoyed her hospitality. We also want to...

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1Thank Mikeucfknights
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for sharing your excellent experience from your anniversary celebration visit. I will certainly pass along the praise to our staff, especially Ann, Mollie and Chin. At Sonesta Resort Hilton Head Island we pride ourselves on offering a variety of entertainment and activities, and I am so pleased that you and your family were able to take advantage of...

Reviewed 1 week ago NEW

The Lobby was the nicest part of the hotel. Rooms were spacious but very out dated. The grounds looked as if a hurricane had just hit, along with the whole Island of Hilton Head. Trees are down all over the place. The best part about the room was the TV and the bed.

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Helpful?
Thank JoeknowsTravel
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to review your experience at Sonesta Resort Hilton Head Island while visiting the Lowcountry. In October 2016, the entire Southeast coast was hit hard by Hurricane Matthew. As many of the recent reviews note, the resort grounds and landscaping are back in beautiful shape. In addition, the town has done an incredible job in...

Reviewed 1 week ago via mobile

The hotel room and staff were excellent The beach and hotel grounds were tropical. Our group of friends mostly who had their first visit were all so impressed that we're going back in 2017 The entire island is a pretty pleasant location for good eats and lots of fun places to visit

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Thank Fran M
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hello, Fran. Thanks to you and your friends for selecting Sonesta Resort Hilton Head Island for your getaway to the Lowcountry. I am glad to hear that our staff provided top-notch service and that your group is planning to return again later in 2017. Please do not hesitate to contact us directly to help plan your visit with us. Jay...

Cleveland, Ohio
Reviewed 1 week ago

Stayed at Sonesta the week after New Year's. Excellent! Great beach front access, good spa and restaurant facilities, convenient to everywhere. Grounds are lovely and one can walk laps around the "backyard" when it's too hot to go on the beach. Top notch!

Review collected in partnership with Sonesta
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Thank Jane L
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Jane, Thank you for the five-star review of Sonesta Resort Hilton Head Island. We are always glad to hear about the positive comments surrounding the amenities offered on resort grounds. We appreciate your genuine feedback and hope to have the pleasure in welcoming you back again in the future. Jay Wiendl General Manager

Hilton Head
Reviewed 1 week ago

I would recommend this Hotel, it is clean, comfortable and staff is great. Bar fridge was tiny, but other than that room was quite spacious. Food is very good highly recommend crab cakes, they were extraordinary. Thanks

Review collected in partnership with Sonesta
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Thank Dianne P
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi, Dianne. Thank you for visiting us at Sonesta Resort Hilton Head Island. We are glad to hear that you enjoyed your time with us and appreciate your feedback regarding the spacious rooms, friendly staff and food, as well as your constructive feedback regarding the refrigerator. We look forward to welcoming you back for your next visit to the area...

Terrell, North Carolina
Reviewed 1 week ago

The staff was welcoming from the beginning to end of our trip, especially Sherri LaNunziata. She help us with printouts for my son and I had a nice conversation about our stay. Room was clean and pool was a welcome retreat for my son and husband. The area was jungle look with trees overhanging above. Will stay again in the...

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1Thank diesel34322
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

It is always a treat to hear when one of our staff members makes a positive impact on a guest’s stay; I will certainly pass your gratitude to Sherri. We are grateful that you enjoyed your stay and that you plan to return again in the future. Please do not hesitate to contact us directly if there is anything we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sonesta Resort Hilton Head Island is the perfect getaway for families and couples, destination weddings, and is the place to meet for groups of all sizes. Located within Shipyard Plantation, the Sonesta Resort Hilton Head Island is adjacent to Van Der Meer Tennis and Shipyard Golf. Our hotel is only 35 miles from Beaufort, S.C., 45 Miles from Savannah and 100 miles from historic Charleston. Hilton Head Island and the Lowcountry is also home to the RBC Heritage Golf Tournament Presented by Boeing. We are one of the closest, upscale Hilton Head Resorts to island shopping and restaurants. The Sonesta Resort features 331 guest rooms and 9 luxurious suites. All rooms feature private balconies or patios, many with spectacular views of our lush tropical gardens and the horizon of the Atlantic Ocean. Hotel amenities include Arum Spa, an extensive fitness center, outdoor and shaded pool, child's water feature, 24 hour business center, Pearls Market and Just Us Kids(seasonal). Enjoy our breakfast in Heyward's Restaurant, or have lunch at our poolside bar, Sweet Cane (seasonal). Friday evenings, Heyward's features a bountiful seafood buffet (seasonal) which is a local favorite. Seacrest offers lunch options and small plates. Bayley's Lounge offers daily happy hour specials. For the ultimate vacation experience or the premiere meeting spot, the Sonesta Resort is the place to be on Hilton Head Island. ... more   less 

Additional Information about Sonesta Resort Hilton Head Island

Address: 130 Shipyard Drive, Hilton Head, SC 29928-4932
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $130 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Resort Hilton Head Island 4*
Number of rooms: 340
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Hotels.com, Expedia, Orbitz, HotelsforEveryone, Priceline and Jetsetter so you can book your Sonesta Resort Hilton Head Island reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hilton Head Island Beach Hotel Hilton Head
Hilton Head Crowne Plaza
Hotel Style:
#1 Spa Hotel in Hilton Head
#1 Green Hotel in Hilton Head
#2 Luxury Hotel in Hilton Head
#3 Top resorts Hotel in Hilton Head
#3 On the Beach Hotel in Hilton Head
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Questions & Answers

Here's what travelers have asked, with answers from Sonesta Resort Hilton Head Island staff and other travelers.
65 questions
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Questions? Get answers from Sonesta Resort Hilton Head Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Corner rooms have roof view”
 of 5 bubbles c27balstro, 2 days ago | Read review
“don't pick room with adjoining door”
 of 5 bubbles diesel34322, 1 week ago | Read review
“Requesting a "quiet" room will result in an upper floor room, away from the lobby atrium, and with little view, but quiet you will have!”
 of 5 bubbles JayP660, 1 week ago | Read review
“family with pets will be located on 1st floor. Room 1071 was perfect.”
 of 5 bubbles SRAHernandez, 2 weeks ago | Read review
“Great Price for the Season”
 of 5 bubbles enochf121, 4 weeks ago | Read review
5 of 5
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