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The Westin Hilton Head Island Resort & Spa

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Traveler (806)
Room & Suite (266)
Pool & Beach (202)
Overview
  • Excellent60%
  • Very good25%
  • Average10%
  • Poor3%
  • Terrible2%
Travelers talk about
“carolina room”(62 reviews)
“heavenly bed”(27 reviews)
“pool area”(128 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from The Westin Hilton Head Island Resort & Spa
Special Offer: 4th Night Free & Credit
Hotel deals
Offers from The Westin Hilton Head Island Resort & Spa
Special Offer: 4th Night Free & Credit
Hotel deals
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,734)
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All reviewscarolina roomheavenly bedpool areakoi pondocean viewcovered poolself parkingkids cluboutdoor barbeautiful propertyhilton head islandhot tubhousekeeping stafflounge chairsthe entire staffoff seasoncommon areas
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101 - 105 of 1,714 reviews
Reviewed September 6, 2017

Let me share with you all a few details regarding my recent stay at the Westin Hilton Head Island Resort and Spa. These "little things" make the difference between a hotel and a resort and also the difference between a vacation and a life experience....More

3  Thank thetheatregal
Response from Hotel M, General Manager at The Westin Hilton Head Island Resort & SpaResponded September 8, 2017

Thank you for sharing your recent vacation at The Westin was such a renewing experience. We very much appreciate your detailed accolades on our staff ensuring you were well cared for and treated special. We certainly look forward to welcoming you back soon for another...More

Reviewed September 6, 2017

My husband and I had a wonderful vacation at the Westin Resort in Hilton Head. Check in went extremely smooth, thanks to zoey, who welcomed us and was extremely helpful in getting us situated. Food, accommodations and beach were excellent.. the ocean was spectacular.. I...More

Thank Aen412
Response from Hotel M, Manager at The Westin Hilton Head Island Resort & SpaResponded September 8, 2017

Thank you for sharing your recent vacation at The Westin was wonderful. Delighted the accommodations, restaurants, and beach were excellent and that you really enjoyed the spectacular ocean. We appreciate your comment on Zoey ensuring you were well cared for and treated special, and I...More

Reviewed September 6, 2017

Spend three nights there last week, with my wife, celebrating our 25 th and our new empty nest status. Here is what I think : Facility : very nice, not new but very nice, spend the money and go ocean front -- my room was...More

3  Thank jimmyripp19810
Response from Hotel M, General Manager at The Westin Hilton Head Island Resort & SpaResponded September 8, 2017

Thank you for choosing The Westin as the destination to celebrate your 25th wedding anniversary. Congratulations! It was great to know you enjoyed a great oceanfront guest room, quality dining experiences, and very nice facilities. We appreciate your comments on our staff; especially Patti, Pam,...More

Reviewed September 5, 2017

I thought that the resort was outdated and a little worn down. It was clean and the staff was friendly but it was definitely not a four star hotel anymore. The room service food was average. The pools were old. This seemed more like a...More

Thank kavallone
Response from Hotel M, Manager at The Westin Hilton Head Island Resort & SpaResponded September 6, 2017

Thank you for sharing feedback on your recent stay at The Westin. It was great to know you experienced a very clean resort environment. We also appreciate your comment that the staff was friendly as they always strive to provide personal and instinctive service to...More

Reviewed September 5, 2017

To begin with the positives, the front desk person who checked me in was fantastic. She was warm and friendly and was just an overall delight. The valet guys are also very friendly as were the staff in the gift shop and in the on...More

2  Thank meleetyme
Response from Hotel M, Manager at The Westin Hilton Head Island Resort & SpaResponded September 6, 2017

Thank you for sharing feedback on your stay at The Westin. We appreciate your comments on the staff being friendly and fantastic during your interactions throughout the resort as they always strive to provide personal and instinctive service to all guests. Please accept my sincere...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Restaurant
Pool
Room Service
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$231 - $483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Hilton Head
#4 Spa Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
#7 On the Beach Hotel in Hilton Head
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$231 - $483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Hilton Head
#4 Spa Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
#7 On the Beach Hotel in Hilton Head
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (806)
Room & Suite (266)
Pool & Beach (202)
Dining (60)
Amenities (18)
Business Center & Event Rooms (14)
Family and Play Areas (7)
Questions & Answers
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Kathy S
April 14, 2018|
Answer
Response from Cristina L | Reviewed this property |
I don't know which are the best, but yes there are rooms with balconies
0
Votes
annacI6027AL
March 25, 2018|
AnswerShow all 5 answers
Response from mark_gosselin | Reviewed this property |
yes, and yes... Pools were open when we were there. They are heated.
1
Vote
Bakecz
March 20, 2018|
AnswerShow all 4 answers
Response from PatienceWonderful | Reviewed this property |
weather should be good...as summer comes it gets hit and humid but April should be perfect! biking is excellent on.the beach and around the island. golf is popular, as is tennis, so make t times asap. it's charming and laid... More
0
Votes
Room Tips
"Valet park, it is worth the $17 a day. Also, every room has a refrigerator. Great for stocking up on drinks."
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"Each room seemed to have a balcony with at least a partial ocean view. We were pleasantly surprised by this."
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"This is a dog friendly hotel. Ask for a room that dogs have not been in if you do not bring a pet. Read all..."
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"No good rooms at all. Totally down in quality no matter which room."
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