The Westin Hilton Head Island Resort & Spa
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Only 1 left at
$459
Free cancellation until 03/28/23
No prepayment needed
Only 1 left at
$459
Free cancellation until 03/28/23
No prepayment needed
$498
$345
Booking.com$459
Westin.com$399
Agoda.com$498
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (1,846)1,846
Room & Suite (395)
Dining (95)
About
#14 of 33 hotels in Hilton Head
Location
4.7
Cleanliness
4.5
Service
4.3
Value
4.0
GreenLeaders Bronze level
Located on the white sands of the Atlantic Ocean, The Westin Hilton Head Island Resort & Spa boasts a renewing wellness experience in a beachfront setting. Our seaside hotel in Hilton Head Island, South Carolina, features modern design and coastal elements accompanied by revitalizing and relaxing amenities. Enjoy the inspired amenities available at our resort, including private beach access and three beautiful swimming pools. Join us for an unforgettable dining experience at our resort's signature on-site restaurants, or enjoy a refreshing cocktail at our poolside bar & grill. Our versatile indoor & outdoor event venues are the ideal location for your next seaside meeting, wedding, or social gathering.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Valet parking
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Bicycle tours
Canoeing offsite
Table tennis
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family Resort
Languages Spoken
English
Location
43Car recommended
Grade: 43 out of 100
120Restaurantswithin 5 miles
67Attractionswithin 5 miles
Contact
Two Grasslawn Avenue, Hilton Head, SC 29928-5583
Getting there
Rental CarsSee rental cars from $40/day
2517Reviews140Q+A100Room tips
Reviews
Traveler rating
- 1,336
- 617
- 301
- 139
- 124
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
dave9956 wrote a review Mar 23
Metro Minneapolis-Saint Paul, Minnesota297 contributions210 helpful votes
The Westin is located on a great piece of land with a fantastic beach. The staff is also friendly and helpful. The rub is the condition of the rooms and parts of the building. This is an older building that is in need for some TLC. In our room, the balcony door to the ocean front was stuck closed when we arrived. Maintenance tried to fix it, but a wheel was broken. So we learned how to shove the thing open. One of the sinks in the bath had the stopper broken so the sink would not drain. The bathroom door would not close without a hefty shove. We found gum under the table between the beds. The TV was brutally slow to change channels. There is more, but you get the point. This isn't Westin quality. You may find better rooms that improve the experience. As I noted, the staff and beach are fantastic. …
Read more
Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded yesterday
Hello Dave9956, Thank you for choosing us for your visit to Hilton Head. We are delighted that our beautiful property and friendly associates could enhance your time with us. However, we regret that your stay did not exceed your expectations. We will address your comments appropriately as we plan for future changes and upgrades to our accommodations. It would be an honor to host you again and provide you the seamless, refreshing stay you deserve. Be Well, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Westin never disappoints! The room was clean, pillows fluffy, and amazing customer service was provided. If you visit the restaurant 32, please see Duke. He is the best bartender ever. He went above and beyond to satisfy our needs and I watched him do the same for others everyday. I will be back.
Read more
Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded 6 days ago
Dear 542latoniaw, We recognize your time is valuable and appreciate the feedback you have provided for The Westin Hilton Head Island Resort & Spa. We are glad our associates, especially Duke, exceeded your expectations and that you enjoyed our comfortable guestrooms and pillows. We will share your compliments with our entire team. Thank you for your comments, and we love knowing you will return soon. Be Well, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
COMPLETELY blown away by my stay at The Westin! AMAZING! First off, I booked 1 night because of a wedding I was singing at on 3/12/23. As soon as I got to the property I knew I had to book one more night!! And it was the BEST decision and extra money I've spent so far this year! Every staff person there...excellent vibes...I mean EVERYONE!!! The property, restaurants, and amenities...you will want for nothing! Shoutout to the incomparable Juanita in the restaurant department! I got to see her both days I was there...her smile and laugh could cure any disease! What a beautiful soul! I could talk to her for hours! I also have to shoutout the bartender guy probably in his 20's 6ft+, I'm so sorry I didn't get your name so I could shoutout you properly but that Daufuskie Daiquiri you made...brooo!!! So good it had me cussin'!!! I will absolutely be back to this Westin! I came home feeling recharged and ready to do what I do for a living with a complete refresh! Thank you to ALL of you...I actually was solo during my stay...and every single one of ya'll made me feel so welcome and comfortable. …
Read more
Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: If you want to self-park, the underground garage is the best option!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded 1 week ago
Dear P8611CBjonm, We appreciate you taking the time to post your review. It was a pleasure to read that we were able to meet your expectations. We work hard to ensure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with Juanita and our entire team. We are also happy you loved our well-kept property, on-site restaurant, and all the amenities we offer. Thank you for your detailed feedback, and we look forward to welcoming you back soon at The Westin Hilton Head Island Resort & Spa. Be Well, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We flew in late, and checked in around midnight, got a very mediocre check in from night clerk, did not get wristbands for the pool, overview of amenities etc. Shower products were empty on the wall when we woke up to shower in the AM. Resort food - we did both a dinner and breakfast- was also mediocre at best and quite pricy. But the icing on the poop cake was the construction/maintaininance/hammering that started in the room above us at 8 am on the day we checked out. Totally ridiculous! Overall not what you would expect for the price.
Read more
Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded 1 week ago
Hello Lhveal, Thank you for being our guest and sharing your experience. It is never our intention to disappoint; therefore, we truly regret that you encountered several issues that hindered your stay from being perfect. Please accept our sincerest apologies for the inconvenience and frustration these concerns caused you. Your feedback reminds us that there is always room for improvement, and we will share your comments appropriately to better serve our guests going forward. We truly appreciate your feedback and your patience. We hope you will accept our apologies and give us another chance to regain your trust and show you our commitment to outstanding hospitality and accommodations. Be Well, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The outdoor bar is the perfect spot to relax and enjoy the fabulous Island atmosphere. Duke is the most outstanding bartender who welcomes you with a huge smile every time you visit. Duke is an asset to the Westin personnel.
Read more
Date of stay: March 2023
Value
Rooms
Service
Room Tip: Ocean view at any level will add to your Island experience!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded 2 weeks ago
Dear lrkeele, Thank you for your recent stay at The Westin Hilton Head Island Resort & Spa and your refreshing review. We focus on providing personalized, enhanced service, so it is always great to learn that it is making a difference. We will share your kind words with Duke and appreciate him personally for the work he is doing daily. We are also happy you had a relaxing time at our in-house bar. Thank you again, and we look forward to having you revisit us soon. Be Well, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for conference. Among other things, poor housecleaning (stayed 6 nights; requested full room cleaning including change of bed linens after third day; staff finally cleaned bathroom on last day but never changed bed linens despite repeated requests days 4-6. However, two individuals really stood out as exceptional—both in service and kindness: Teak and Yvonne from catering/restaurant services!! Our son, who has IDD and celiac disease, requires gluten-free diet—which is sadly difficult to accommodate in most places/restaurants. Both Teak and Yvonne went above and beyond being patient with our gluten-free needs while being friendly with our son. Thank you, Teak and Yvonne, for helping make our experience much better than it was otherwise. Resort management would do well to use Teak and Yvonne as training examples for this other staff.…
Read more
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded 2 weeks ago
Hello FrequentFlier647906, Thank you for choosing to stay with us and for your review. We could not be more delighted to read about the special attention your family received from Teak and Yvonne. We are fortunate to have them as members of our team, and it comes as no surprise to see the dedicated service they have demonstrated to you, especially your son, during your stay. We are, however, disappointed that we did not meet your expectations in regard to our housekeeping services, and we sincerely apologize for any inconvenience this caused. We take feedback such as yours very seriously as we are continually striving to better our guest experience. We hope you will accept our apologies, and we would welcome another opportunity to provide you with the perfect stay you deserve. Thank you again for sharing, and we wish you all the best with your travels. Be Well, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What an amazing staff! Teak at the restaurant and in the banquet hall had the best attitude and his service was impeccable!. Yvonne was also amazing and the most pleasant and calming person in the entire hotel. The food was amazing everywhere in the hotel!
Read more
Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded 3 weeks ago
Dear Christina R, Thank you for the positive review and for taking the time to recognize our resort. We are glad you enjoyed the food offerings at our on-site restaurant and the excellent service provided by Teak and Yvonne. We will share your kind words with them and our entire team. We appreciate you for being our guest and look forward to welcoming you back to The Westin Hilton Head Island Resort & Spa. Be Well, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So my family and I recently visited westin in Hilton head for my cousins wedding…. We had about 120 people coming. It was a pretty big event for us. Friday was welcoming party sat was wedding then reception to follow. I checked into my room on the app about 2 am for early check in. We had welcoming party planned at 5 pm so I wanted to get ready when I got there and be able to unpack my things, but that didn’t happen because my room was not ready, I then had to go get ready in my cousins room. Also there were two others that there room wasn’t ready either so now we have 6 people getting ready in one room because hotel did not have our room ready. So then they said I would receive a text when room was ready. I went on to the welcoming party and never got a text until 730 pm to say my room was ready by that time I couldn’t just leave the party and go move all of my things to another room so I stayed at the party which didn’t end until after midnight by then I didn’t feel like moving rooms so I just stayed the night in my cousins room. I went to the desk and explained that I never even stayed in the room and I wanted my money back for the night…. They finally after 20 min of arguing got my money back for that night. Day # 2 I go to room and the a/c doesn’t work and this is the day of wedding and the event is black tie formal. Now I’m waiting on repair man to show while I try to put in a formal gown and makeup in an 80 degree room. That was terrible and I was sweating the entire time. He shows up at 330pm to fix the a/c and I leave for wedding. I get back at 1am to go to bed and guess what the a/c still doesn’t work so I go to sleep and wake up sweating at 7am go down to tell the front desk and he tells me he’s sorry but there isn’t anything he can do but take off the resort fee since I already had a credit the day before…. Well then I go to breakfast and see half the family has free breakfast coupons because they had no a/c or they got there room very late, well I didn’t even get free breakfast which was 100$ for three people by the way, so the hotel just got my money back they just credited me!! So this was terrible and very hot and the staff just told me they were sorry. I feel like I shouldn’t have paid to sleep in the heat I could have slept in my car with my a/c on and had a better experience. I know at least half of the wedding party felt the same way. Westin u will never see any of us again and if u read this I hope u don’t go either!!…
Read more
Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded 3 weeks ago
Hello Valarieb787, Thank you for being our guest and sharing your experience. We are very sorry for the issues you encountered during your stay with us and that we were unable to resolve everything to your satisfaction. We always want our guests to leave happy, and your comments let us know how we can improve our services moving forward. While we know this cannot change your experience, we do hope you will accept our apologies, and you have our assurance that we will improve going forward. We appreciate your patience and we hope you will give us another opportunity to regain your trust the next time you are in the area. Be Well, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cam the bartender is excellent! Cam was excellent! We came in to the restaurant with a large group for business. He was attentive, accurate and very friendly. Fast service and very friendly. Will continue to return to this location.
Read more
Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded 4 weeks ago
Dear Guide756401, Thank you for your recent visit to The Westin Hilton Head Island Resort & Spa and your kind review of our on-site restaurant. We focus on providing personalized, enhanced service, so it is always great to learn that it is making a difference. We will share your kind words with Cam and thank him personally for the work that he is doing daily. It is always a joy to see our guests are excited about returning; we look forward to it. Be Well, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Another great stay at the Westin Hilton Head Island Resort and Spa!! We just love this beautifully appointed resort offering amazing ocean views as well as quick accesses to it! The whole resort is so well-maintained throughout! We were greeted by Tim at the front desk, I have nothing but praise for him! Just love how welcoming he is when he greets EVERY guest. Tim is extremely efficient, always going above and beyond to accommodate us all as much as possible! We are so thankful Tim upgraded us to one of their recently renovated suites on the 5th floor! Great way to start our anniversary getaway! There was a little ‘snag’ during our stay, Tim listened to our concerns and worked to make this right for us! Much MUCH appreciated! Thank you Tim! Westin HH is lucky to have you! Another huge highlight of our stay at the Westin is visiting The Carolina Room where we sat at the bar every night for wonderful cocktails and amazing food! Such a cozy and welcoming atmosphere! The ENTIRE bar staff is phenomenal!!! Abby their manager is a wonderful team leader, quite remarkable! Abby is also very attentive to the customers, checking in on us and always welcoming us back! Thank you Abby!!! You rock! We are always so pleased to be served by Tatios and Duke -they were there the very first time we vacationed at the Westin HH, and they greet us warmly every time! So efficient behind the bar, love their cocktails! Always such a pleasure! Also a special shout out to Shawn, Teak, Kobin and Can for their excellent service and friendly chats!!! What a team! Love you guys, miss you already! THANKS for making our visit that much more memorable! Love everything about this resort! The pools, hot tub, the Spa, the restaurants/bars on site and the customer service! Hilton Head Island has become a favorite destination for us Canadians! The Westin HH is where we love to come back to and they welcome us back like family! Just left and we are ready to plan our next trip back! THANK YOU!!!…
Read more
Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded 4 weeks ago
Dear CaroleCD1, We are pleased to know you had an energizing stay and that our associates left such a great impression. They work tirelessly to provide inspiring service, down to the smallest detail, and we will enjoy sharing your kind remarks with the associates mentioned. We are also happy to know you enjoyed the amazing ocean views as well as loved your dining experience at The Carolina Room and that our amenities were up to your satisfaction. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at The Westin Hilton Head Island Resort & Spa. Be Well, Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$318 - $497 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin hilton head island hotel hilton head, the westin hilton head island resort and spa
LOCATION
United StatesSouth CarolinaCoastal South CarolinaHilton Head
NUMBER OF ROOMS
416
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE WESTIN HILTON HEAD ISLAND RESORT & SPA $155 ($̶3̶3̶9̶) - Updated 2023 Prices & Reviews - SC
Frequently Asked Questions about The Westin Hilton Head Island Resort & Spa
Which popular attractions are close to The Westin Hilton Head Island Resort & Spa?
Nearby attractions include Comedy Magic Cabaret (3.9 miles), Southeastern Summer Theatre Institute (3.0 miles), and HHI Escape (1.7 miles).
What are some of the property amenities at The Westin Hilton Head Island Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Hilton Head Island Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Hilton Head Island Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Hilton Head Island Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Westin Hilton Head Island Resort & Spa?
Conveniently located restaurants include Hilton Head Social Bakery, Alfred's Restaurant, and Flora's Italian Cafe.
Are there opportunities to exercise at The Westin Hilton Head Island Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Hilton Head Island Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Hilton Head Island Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Hilton Head Island Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Westin Hilton Head Island Resort & Spa?
Many travelers enjoy visiting Mitchelville Freedom Park (1.9 miles), Zion Cemetery and Baynard Mausoleum (1.4 miles), and Fort Howell (1.9 miles).