The Westin Hilton Head Island Resort & Spa
2,327 reviews
#14 of 31 Hotels in Hilton Head
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Full view
View all photos (1,712)1,712
Room & Suite (352)
Pool & Beach (285)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 07/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Hilton Head Island Resort & Spa
Updated 07/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#14 of 31 hotels in Hilton Head
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Located on the white sands of the Atlantic Ocean, The Westin Hilton Head Island Resort & Spa boasts a vitalizing wellness experience in a beachfront setting. Our seaside hotel in Hilton Head Island, South Carolina, features modern design and coastal elements accompanied by the most luxurious and comfortable amenities. Join us for an unforgettable dining experience at our resort's signature on-site restaurants or enjoy a refreshing cocktail at our poolside bar & grill. Our versatile event venues are the ideal location for your next business meeting, wedding or social gathering, and accommodate up to 1,600 guests.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Bicycles available
Bicycle tours
Canoeing offsite
Table tennis
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, Spanish
Location
Full view
42Car recommended
Grade: 42 out of 100
124Restaurantswithin 5 miles
64Attractionswithin 5 miles
Contact
Two Grasslawn Avenue, Hilton Head, SC 29928-5583
Getting there
Rental CarsSee rental cars from $46/day
2327Reviews135Q+A100Room tips
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Popular mentions
Starting with a messed up reservation on one room (we booked 2 rooms to accommodate all the family), it went down hill from there. The rooms were okay at best (not your typical Westin). The hotel is very short staffed. The pool has a dj that has the music turned up so loud you can't talk to the person next to you. If you're going to have music at the pool, I think it should be background music to add to the ambiance, not distract from it. It is so intrusive, I am leaving early. I came here for a much needed relaxing vacation....THIS IS NOT IT! I did ask the dj to turn down the music...he didn't. I asked the front desk to fix the issue, and was told there was nothing they could do. Here is what I can do...after coming to this hotel for 27 years straight, I can not and will not return.…
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Date of stay: August 2021
Location
Service
Sleep Quality
1 Helpful vote
Helpful
I’ll start by saying that we have been to this resort multiple times and love everything it offers. From being able to get Starbucks at the on-site market, great pools, fabulous pool drinks, and an unbelievably beautiful beach. Parking is easy, you never have to wait for elevators, staff are friendly, and you feel spoiled…. Until you get to your room 😫 I had really hoped all the reviews I’d Previously read about the state of the rooms were exaggerated. But it really is not good. I love Westin’s, but these rooms are about the worse I’ve stayed in. The night we arrived, I immediately noticed the beds were made really messy. So I started to fix them, and happened upon a HORRIBLY stained comforter. Granted, it was between two sheets, but I couldn’t unsee it. We called down for fresh bedding, and remaking an entire bed upon arrival is definitely a first! The room just did not feel clean to me at all. There was spilled coffee still on the desk, and handprints all over the bathroom vanity. I bought some cleaner and paper towels and wiped everything down myself. The rooms need some real TLC. Pillows and bedding are threadbare… fans should be installed in the bathroom and bedroom to manage the humidity and musty smell. I would also suggest tile over carpets… they were so dirty we all wore our flip flops in the room. It’s a shame that such a stunning resort, with so many amenities has such disappointing rooms. I hope they can focus on some upgrades when the busy season settles down!!…
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Date of stay: July 2021Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Heather Cardone, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded 3 days ago
Dear jenniferbE6398YZ, Thank you for staying at our resort again. We are pleased your overall stay was satisfactory, and we also appreciate knowing where we have room for improvement. We apologize for the inconvenience caused, and we are grateful for your patience. Your feedback will be shared with our associates to ensure a better outcome going forward. We hope you will revisit so we can show you our commitment to providing enriching experiences. Be Well, Jason Aipperspach Resident Manager
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Not your typical Westin! This property is amazing! The pool is great, the beach is amazing. They spa was absolutely amazing. The grounds are beautiful! The rooms are large and everything is clean. I will stay here again!
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Date of stay: July 2021
Value
Rooms
Service
Helpful
Response from Heather Cardone, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded 3 days ago
Dear JackLilly493, Thank you for sharing about your revitalizing experience at The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous pristine beaches and surrounded by swaying Palmetto trees, we are pleased you could enjoy our relaxing oasis. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area. Be Well, Jason Aipperspach Resident Manager
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The Westin HHI is our go to beach destination. Great property, food, and service. Their COVID safety protocol is great. 3 nice pools fit anyone’s needs and right on the beach dedicated to the hotel. Special thanks to Jason for going above and beyond on service.
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Date of stay: July 2021
Rooms
Location
Service
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded 1 week ago
Dear Expedition76084, It was a pleasure to welcome you to The Westin Hilton Head Island Resort & Spa once again. Thank you for mentioning how much you enjoy our hospitality, amenities, and beach location. We are energized by providing a connected and enriching atmosphere, and we are pleased this was your experience. It was a pleasure having you as our guest, and we hope you will join us again soon. Be Well, Jason Aipperspach Resident Manager
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Thank you to the team at the Westin for a beautiful week! From the moment we arrived, until the moment we left, the staff at the Westin went above and beyond to make us feel welcome. Katelyn and Peyton at the front desk were beyond accommodating and helpful. Stone with luggage service gave us a beautiful welcome and made us all excited for our week ahead. A big shout out to the staff at the Tiki Hut. This young staff works so hard to keep the pool area as beautiful as it is! Amelia, Jocelyn, Spencer and Emily were so helpful and kind. And Hunter at View 32 made us look forward to staying poolside for dinner a few nights with his welcoming and fun personality. The resort is beautiful and the beach is pristine. Everything was terrific and we look forward to returning. Thank you for giving our family a trip we will always remember!…
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Date of stay: July 2021Trip type: Traveled with family
Helpful
Response from Team Marriott, Guest Services / Front Office at The Westin Hilton Head Island Resort & Spa
Responded 1 week ago
Dear H8049XGjessicaf, Thank you for being our guest at The Westin Hilton Head Island Resort & Spa. We are pleased to know you and your family had an energizing stay and that our associates left such a great impression. They work tirelessly to provide inspiring service, down to the smallest detail, and we will enjoy sharing your kind remarks with each one of them. Thank you for the refreshing review, and we look forward to hosting you again soon. Be Well, Jason Aipperspach Resident Manager
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PRICE RANGE
$207 - $418 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin hilton head island hotel hilton head, the westin hilton head island resort and spa
LOCATION
United StatesSouth CarolinaCoastal South CarolinaHilton Head
NUMBER OF ROOMS
416
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Claim Your Listing Frequently Asked Questions about The Westin Hilton Head Island Resort & Spa
Which popular attractions are close to The Westin Hilton Head Island Resort & Spa?
Nearby attractions include Comedy Magic Cabaret (3.9 miles), Hilton Head Outfitters (3.6 miles), and HHI Escape (1.7 miles).
What are some of the property amenities at The Westin Hilton Head Island Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Hilton Head Island Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Hilton Head Island Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Hilton Head Island Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Westin Hilton Head Island Resort & Spa?
Conveniently located restaurants include Hilton Head Social Bakery, Jane Bistro & Bar, and Poseidon.
Are there opportunities to exercise at The Westin Hilton Head Island Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Hilton Head Island Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Hilton Head Island Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Hilton Head Island Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Hilton Head Island Resort & Spa?
The staff speaks multiple languages, including English and Spanish.