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Hyatt Regency Greenville

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Hyatt Regency Greenville
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690 Reviews from our TripAdvisor Community

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Showing 677: English reviews
New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

There is good and bad about this hotel. First this hotel's indicates that it has an atrium suite for which you can have 1 King Bed or 2 double beds. I needed 2 double beds. When I called, one person told me the website is wrong and if I wanted 2 double beds I would have to pay $200 more... More 

Helpful?
Thank Eve2727
ManagerX1, Manager at Hyatt Regency Greenville, responded to this review

Thank you for choosing to stay at our hotel and for the constructive comments. We sincerely apologize that your room was not serviced and cleaned to the level it should have been and for the inconvenience we caused you. I ensure you that this does not meet our standards. Please be assured your concerns have been communicated to our housekeeping... More 

KY
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

NEEDED to stay in Greenville to move child in to second year at FU. DESIRED to park car and NOT drive to dinner... wanted hassle free. Objectives met beautifully! We arrived to a very crowded valet and self park situation, but no worries. I was directed to a parking spot, checked in and received parking keys for a nominal 7.50/night... More 

Helpful?
Thank MMC2
ManagerX1, Manager at Hyatt Regency Greenville, responded to this review

Thanks so much for sharing your feedback about your recent visit to our hotel. We are delighted how pleased you were with the quality of our immaculate facilities and great service. Even though we are in the hospitality business, it's always nice to be recognized by our guests. Thanks again, we look forward to welcoming you and your family back... More 

West Chester Ohio, United States
5 of 5 stars Reviewed 4 days ago NEW

I would highly recommend the Hyatt Regency in Greenville, SC to anyone staying in the downtown area. Great location, service and rooms. They have several outside activities in their outdoor foyer. Great time had by my entire family.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Tom S
Whitehaven, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent Hotel - furnished well and staff extremely helpful advising on all activities occurring during our stay. There was a wedding going on which we enjoyed seeing all the festivities and pre-wedding activities. The hotel has a good feeling of being in the open air although it is inside.

Helpful?
Thank Nigel_Thornton
ManagerX1, Manager at Hyatt Regency Greenville, responded to this review

Thanks so much for the wonderful review, most especially the kind remarks about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay, particularly our ambience. We appreciate your feedback and look forward to hosting you again at the Hyatt Regency Greenville. Sincerely, Larry Bell General Manager Hyatt Regency... More 

Greenville, South Carolina
1 review
3 of 5 stars Reviewed 5 days ago NEW

The Greenville Hyatt Regency was very underwhelming. Poor customer focus and a lackluster, outdated guestroom mad my anniversary night disappointing. Also, the Roost breakfast buffet was $50 for 2 people but does NOT offer waffles, pancakes or French toast- those are an extra $11 a piece. We won't be back.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank jeremya258
ManagerX1, Manager at Hyatt Regency Greenville, responded to this review

I am sorry to read that we failed to meet your expectations and hope you will accept my apology for what transpired. We pride ourselves on service excellence, and your feedback will help our management team continue to improve in providing great service and facilities going forward. Thank you for the constructive comments. Once more, I do apologize and hope... More 

Asheville, North Carolina
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Check in fantastic, staff takes ownership, kudo's to Paul and Michael for going above the call of duty in the Roost, They showed true customer service skills in their service to my family and I. Katie Williams for being a complete professional, and a world class problem solver. Bellman and professional Golfer, Richard, the man is wonderful and knows the... More 

Helpful?
2 Thank virtual100
ManagerX1, Manager at Hyatt Regency Greenville, responded to this review

Thank you for your amazing comments about the staff at the Hyatt Regency Greenville. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your wonderful feedback will be shared with my entire team to inspire and motivate them to continue to deliver exceptional customer service. Thank you for allowing us the opportunity... More 

Little Rock, Arkansas
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

While this wasn't my first trip to Greenville, this was my first stay in the Hyatt and I will definitely be back. Main Street in Greenville is a wonderful area full or restaurants and shopping and the Hyatt is a perfect location. Located far enough away from what I feel is the busiest area, you are within walking distance to... More 

Helpful?
Thank Randa W
ManagerX1, Manager at Hyatt Regency Greenville, responded to this review

We were delighted to read your feedback regarding your stay at the Hyatt Regency Greenville while on business. We agree, that our location makes our hotel a perfect venue to enjoy the outstanding restaurants and unique shopping outlets close by. We are also happy you loved your quiet accommodation and the service from our team. Thank you for choosing the... More 

GREENVILLE, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Attentive staff. Great food!! Street entertainment right outside hotel. Attended event with 117 people and we are all very pleased with our stay at your beautiful hotel. We will be back!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Kimberly G
ManagerX1, Manager at Hyatt Regency Greenville, responded to this review

We are so glad that you and your group had a wonderful stay with us at the Hyatt Regency Greenville. It makes us so happy that you loved our hotel and enjoyed the excellent service our staff provided. Our goal is to provide an extraordinary guest experience in a contemporary, luxury setting. When you combine that with our first-rate downtown... More 

1 review
3 of 5 stars Reviewed 1 week ago

Bed was not comfortable, pillows were terrible and the general cleanliness of the room was not good, I probably would not stay here again. The hotel itself was nice and the location was great, it was in walking distance to anything we needed.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 956bradc
ManagerX1, Manager at Hyatt Regency Greenville, responded to this review

Thank you for sharing your comments. While we are glad you were overall pleased with our hotel and our location, we are sorry to read that your accommodation did not meet your expectations. Your feedback is valuable to us as we continually work on improving our service and facilities. Thank you for allowing us the opportunity to serve you and... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Checked in on Friday the 12th around 8pm and walking into the hotel was really impressive! It's very open and has lots of water fountains - just a great environment. Check in was easy and we parked in the public parking garage attached to the hotel. The overnight parking fee was $7.50 per night. Room was nice and big, no... More 

Helpful?
Thank Erw716
ManagerX1, Manager at Hyatt Regency Greenville, responded to this review

Thank you for the positive review and for taking the time to recognize our service and facilities. We are proud of all that we have to offer our guests including our Roost Restaurant and spectacular atrium with the calming sound of falling water, and we're glad you agree. We are delighted to know that our downtown location close to all... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hyatt Regency Greenville is ideally located in the heart of downtown Greenville only steps from dining, shopping, and nightlife. Enjoy the close proximity to Main St. Jazz, Downtown Alive, BI-LO Sports and Entertainment Arena, Peace Center for Performing Arts, and much more. Hyatt encompasses 328 total guest rooms, 17 luxurious suites, and 25,000 square feet of flexible meeting space featuring Greenville's largest hotel ballroom. Hyatt Regency Greenville is THE location for your next meeting or weekend getaway. ... more   less 

Additional Information about Hyatt Regency Greenville

Address: 220 N Main St, Greenville, SC 29601-2161
Location: United States > South Carolina > Greenville
Price Range: $154 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Greenville 3.5*
Number of rooms: 328
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Priceline, Hotwire, Hyatt Hotels Corporation, Odigeo, Travelocity and Jetsetter so you can book your Hyatt Regency Greenville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Greenville Hotel Greenville
Greenville Hyatt Regency
Hyatt Greenville
Hotel Style:
#4 Green Hotel in Greenville
#9 Business Hotel in Greenville
#14 Family Hotel in Greenville
#18 Romantic Hotel in Greenville
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