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Hyatt Regency Greenville

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Traveler (227)
Room & Suite (75)
Dining (11)
Overview
  • Excellent49%
  • Very good27%
  • Average14%
  • Poor7%
  • Terrible3%
Travelers talk about
“main street”(93 reviews)
“lobby bar”(21 reviews)
“beautiful lobby”(13 reviews)
AMENITIES
Free Internet
Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,322)
Filter reviews
1,289 results
Traveler rating
615
350
180
98
46
Traveler type
Time of year
LanguageEnglish
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615
350
180
98
46
Show reviews that mention
All reviewsmain streetlobby barbeautiful lobbywithin walking distancebeautiful hotelparking garageheart of downtownrestaurants and shopsself parkthe location is perfectfalls parksouth carolinathe room was niceenjoyed my stayfitness centerroostconference
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1 - 5 of 1,289 reviews
Reviewed 4 days ago via mobile

The hotel was nice and all the staff we encountered were friendly and helpful. Wife and I spent our honeymoon night August 11, 2018. We have never stayed in a Hyatt and had a few disappointments. The bed was uncomfortable and hurt our backs. The...More

Thank CBB219
Response from 00gc, Manager at Hyatt Regency GreenvilleResponded 4 days ago

Thank you for being our guest. Although you liked our associates, we are sorry for the many issues you had which inconvenienced your stay. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward....More

Reviewed 5 days ago

The hotel was clean and nice, however our room a/c would not cool the room below 76 degrees. We asked the front deck to check it as we went out for the night and they ensured us they would make sure it was working properly....More

Review collected in partnership with Hyatt Hotels
Thank williamnirvin
Response from 00gc, Manager at Hyatt Regency GreenvilleResponded 4 days ago

Dear williamnirvin, Thank you so much for being our guest and for passing this feedback along. We are so sorry for the issues you experienced with the air conditioning in your room and for the understandable frustration it caused. We understand how important it is...More

Reviewed 5 days ago

The hotel hosted the annual Greenville Dace Challenge, and all-in-all I have no complaints. The staff was friendly and accommodating, and the hotel itself, the rooms having been recently renovated, were nice and clean. Oh, and the rooms have really big televisions if that sort...More

Thank JimChee
Response from 00gc, Manager at Hyatt Regency GreenvilleResponded 5 days ago

Thank you for your nice review of Hyatt Regency Greenville. It is great to know you were impressed with our hospitality and that our location worked well for you while you were here. We hope to be your hotel of choice whenever you are back...More

Reviewed 1 week ago

The hotel staff was very friendly...I believe his name was Jordan. Valet service was excellent and quick with getting my vehicle. The tub & toilet needed to be cleaned better. Other than that I had a wonderful experience.More

Review collected in partnership with Hyatt Hotels
Thank missjennstan
Response from 00gc, Manager at Hyatt Regency GreenvilleResponded 1 week ago

Thank you for your comments regarding your stay at the Hyatt Regency Greenville. Your review was a pleasure for us to read and we were delighted to learn that the service provided by Jordan surpassed your expectations. However, we are sorry for missing the attention...More

Reviewed 1 week ago

Bathroom had not been cleaned when I arrived. Beds were made, soiled towels were picked up but clean towels were not left in the room nor was toilet paper replaced when it ran out. I had to literally wash the work area myself in order...More

Review collected in partnership with Hyatt Hotels
Thank maxsum52
Response from 00gc, Manager at Hyatt Regency GreenvilleResponded 1 week ago

Dear maxsum52, Thank you for being our guest and for taking the time to leave feedback. On behalf of our entire team, we apologize for the cleanliness issues you experienced in your room, and for the inconvenience they caused you. We will immediately pass your...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Wheelchair access
Business Center with Internet Access
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
$164 - $296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Greenville
#7 Centrally Located Hotel in Greenville
#15 Business Hotel in Greenville
#31 Quiet Hotel in Greenville
#35 Mid-range Hotel in Greenville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$164 - $296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Greenville
#7 Centrally Located Hotel in Greenville
#15 Business Hotel in Greenville
#31 Quiet Hotel in Greenville
#35 Mid-range Hotel in Greenville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (227)
Room & Suite (75)
Dining (11)
Pool & Beach (4)
Family and Play Areas (3)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
raven0114
May 31, 2018|
AnswerShow all 4 answers
Response from Sandra_Counts | Reviewed this property |
Didn’t take a pet so don’t know
0
Votes
Josef_2345
November 9, 2017|
AnswerShow all 2 answers
Response from theS4 | Reviewed this property |
I frankly can’t give you a first hand answer, I have never used the pool. The pictures look large enough to do exercises in place, but it doesn’t look large enough to do laps. Sorry I can’t be more help.
0
Votes
ShehzadATL
August 17, 2017|
AnswerShow all 2 answers
Response from Larry B | Property representative |
Jerry T gave the correct answer. Our loyalty program is no longer called Gold Passport, it has become World of Hyatt. They will be happy to assist you.
0
Votes
Room Tips
"Enjoyed our room facing the interior of the Hotel"
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"Stay somewhere else"
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"Huge tvs in room. Great food and service."
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"Great location"
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