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Crowne Plaza Greenville

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248 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Carrollton, Georgia
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Good: Room was clean, comfortable and quiet. Bad: WI-FI went out due to a water pipe break, no service available - no timeline when would be up/running - not able to get work done as a result. No compensation such as drink, food, etc. Ugly: After a hard day my colleagues and I were deciding on whether to go to... More 

Helpful?
Thank burlingham
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you taking time to share your comments regarding your recent stay with us. We were very disappointing to learn that your visit was less than satisfactory as our team is truly focused on providing friendly professional service to all of our guests. We apologize for the inconvenience causes due to a water-main break that flooded the hotel commuter equipment... More 

Dothan, Alabama
Level Contributor
213 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed several nights in business. The hotel is clearly a little dated as can be discerned from some details but has been updated and well maintained. No issues with the room although the bathroom was a little dark. The light fixture was simply in the wrong place. Beds were comfortable for my preferences with lots of pillows to chose from.... More 

Helpful?
Thank ExpatAgainandAgain
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

We appreciate your constructive comments about your recent visit with us. I will be sharing your feedback with our operations managers in the spirit of continuous improvement. We are pleased that overall you felt the hotel was a great place to stay and look forward to future opportunities to be of service More 

Greenville, South Carolina
Level Contributor
295 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I did not stay here overnight so my review is limited to to common space and meeting space. Parking is great. The lobby is modern and upscale. The meeting space was very good. The wait staff did a fine job. We had a very nice event.

Helpful?
Thank Phillip K
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for your kind comments about your meeting here at the Crowne Plaza . Our banquet and culinary team takes great pride in delivering first class professional service to help ensure a productive and enjoyable meeting for you and your most important attendees. We look forward to future opportunities to be of service More 

Marysville, Ohio
Level Contributor
119 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is the host hotel for a conference I attended the last two years. Staff is great, room is very comfortable and centrally located to all of the area attractions. Checking in has been very easy. I had a standard room with a king bed and was very spacious. Very quiet which helped when I had work to finish.

Helpful?
Thank ron r
Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I am a Spire Elite and a IHG property owner as well as retired military. I have nothing but problems with this hotel and I will not stay at this location ever again. The only bright spot of this visit was the bartender Lauren who was very friendly. I heard nothing but complaints from other people staying at this property.... More 

Helpful?
Thank Rick M
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for your feedback on your recent stay with us . The Crowne Plaza Greenville certainly honors both Government and Military rates for active duty military personnel and Federal, State and local government personnel with identification cards on a rate available basis,meaning that when the hotel is going to sell out these discounts will not be available . AS... More 

NC
Level Contributor
203 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed August 1, 2016

Nothing special. Stayed here for a soccer tournament and it was perfect for that purpose. Felt dated, older and uninteresting on all fronts. Not sure where I will stay in the future, but will look for something with a tinge more character, like a Fairfield inn or something like that.

Helpful?
Thank simnznc06
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

We were very disappointed to read you review about your recent stay with us . Our staff works very hard to ensure all of our guest have a pleasant and productive experience . I was surprised to read you comment on the condition of the hotel as we invested $5 million dollars in a total hotel renovation that included all... More 

Pawleys Island, South Carolina
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 26, 2016

Stayed at Congaree Rd. Crown Plaza, with Ruth's Chris Steak House attached. Everyone we dealt with was helpful and polite. We were there for three nights with two children attending a tennis tournament so we had lots of special requests. From check-in, to food and beverage to room cleaning crews, everyone was WONDERFUL. I'd highly recommend it.

Helpful?
1 Thank Barbara54384
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for taking the time to share your great review and recommendation of our hotel . Our team take great pride in creating memorable experiences for our guests and we are delight we were able to do so for you and your family .Thank you again for choosing the Crowne Plaza Greenville . We look forward to future opportunities... More 

1 review
3 of 5 stars Reviewed July 3, 2016 via mobile

We recently had a family reunion at this facility. I made reservations by telephone in February and used the government rate which was cheaper than the other rates given. When we arrived, late that evening, I showed my retired ID card, the receptionist did not honor my government issued retired military Identification card and stated that the discount was for... More 

Helpful?
Thank Curtis R
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Please accept our sincere apology for any confusion regarding the hotels policy for use of Government and Military discount rates . I double checked the information posted regarding this which is used by our Central reservation offices who make all reservations for IHG hotels and it does say that The hotel requires federal or State government employee ID and the... More 

Little Rock, AR
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 28, 2016

We recently traveled to Greenville for a soccer tournament and stayed five nights here. We had a very nice stay. The recently remodeled room was very nice. The bed was comfortable and the lighting in the room was good. We were on the sixth floor, a "quiet zone" floor, and it really was very quiet, even in a hotel filled... More 

Helpful?
1 Thank arkyscott
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for your 5 Star review on Trip Advisor and we are pleased that you enjoyed the hotel accommodations and services during the soccer tournament. Thank you for your recommendations . We will take your comments into account as we continually strive to improve upon the hotel and our guest services . Thank you again for staying at the... More 

Milner, Georgia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 27, 2016

Not a real friendly welcome at the desk on Sat. , and was not permitted a late check out even though I am Spire Elite. That's the negative. On the positive, it was definitely Ashley & Mike serving the Sunday morning buffet. They were both very friendly, courteous and made the difference in our overall rating of our stay at... More 

Helpful?
Thank bill_hall46
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for your recent stay at the Crowne Plaza Greenville and your loyalty to IHG as a Spire Elite member. I have reviewed your comments regarding the hotels front desk operations with the department manager . We were 100% sold out on the dates you stayed with us . Extending a late check out is service we normally are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza hotel is located directly off Greenville's I-385 inner loop 8 miles from Greenville- Spartanburg airport (GSP). Just minutes from Greenville's vibrant uptown entertainment and dining district, the Bon Secours Wellness Arena and T.D. Convention Center with plenty of free parking for cars & motor coaches. Complimentary shuttle service is provided to the airport, downtown Greenville and within a 5 mile radius of the hotel from 6am- -11pm.Downtown shuttle service is not available after 5pm on Friday or on Saturday.Just up the street from the Haywood Shopping Mall with a wide variety of dining options close by.Your will enjoy 202 beautify appointed deluxe king and double bedded rooms all with Crowne Plaza's plush pillow top Sleep Advantage beds. For your comfort and enjoyment we provide the following amenities and services... 5MB of Complimentary High Speed Wireless Internet Service in all guest rooms and public areas ,24 hour fitness center,Indoor heated pool for year round enjoyment ,Room service form 6am -11pm daily,The award winning Ruth's Chris steakhouse located in the hotel. Our lobby lounge and all day dining room located in the hotels sky- lit atrium provides all day dining with a great selection of appetizers, sandwiches salads and your favorite beverages • National Winner of Crowne Plaza Hotel's Quality Excellence Award. Ruth's Chris provides all food and beverage service throughout the hotel including room service, all day dining and banquets and of course visit their main dining room to enjoy their famous mouth watering custom aged Midwestern beef broiled to perfection. The Crowne Plaza is the "The Place to Meet" with over 7,000 sq.Ft. Of event space, the hotel can host meetings and banquet from 10-400 guests and earn IHG Meeting Rewards Points for your events. ... more   less 

Additional Information about Crowne Plaza Greenville

Address: 851 Congaree Rd, I-385 exit 37, Greenville, SC 29607-3521
Location: United States > South Carolina > Greenville
Price Range: $162 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Greenville 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Crowne Plaza Greenville Hotel Greenville
Greenville Crowne Plaza
Hotel Style:
#12 Romantic Hotel in Greenville
#14 Business Hotel in Greenville
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