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Crowne Plaza Greenville

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Crowne Plaza Greenville
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243 Reviews from our TripAdvisor Community

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Showing 230: English reviews
NC
Level Contributor
203 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing special. Stayed here for a soccer tournament and it was perfect for that purpose. Felt dated, older and uninteresting on all fronts. Not sure where I will stay in the future, but will look for something with a tinge more character, like a Fairfield inn or something like that.

Helpful?
Thank simnznc06
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

We were very disappointed to read you review about your recent stay with us . Our staff works very hard to ensure all of our guest have a pleasant and productive experience . I was surprised to read you comment on the condition of the hotel as we invested $5 million dollars in a total hotel renovation that included all... More 

Pawleys Island, South Carolina
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at Congaree Rd. Crown Plaza, with Ruth's Chris Steak House attached. Everyone we dealt with was helpful and polite. We were there for three nights with two children attending a tennis tournament so we had lots of special requests. From check-in, to food and beverage to room cleaning crews, everyone was WONDERFUL. I'd highly recommend it.

Helpful?
Thank Barbara54384
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for taking the time to share your great review and recommendation of our hotel . Our team take great pride in creating memorable experiences for our guests and we are delight we were able to do so for you and your family .Thank you again for choosing the Crowne Plaza Greenville . We look forward to future opportunities... More 

1 review
3 of 5 stars Reviewed July 3, 2016 via mobile

We recently had a family reunion at this facility. I made reservations by telephone in February and used the government rate which was cheaper than the other rates given. When we arrived, late that evening, I showed my retired ID card, the receptionist did not honor my government issued retired military Identification card and stated that the discount was for... More 

Helpful?
Thank Curtis R
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Please accept our sincere apology for any confusion regarding the hotels policy for use of Government and Military discount rates . I double checked the information posted regarding this which is used by our Central reservation offices who make all reservations for IHG hotels and it does say that The hotel requires federal or State government employee ID and the... More 

Little Rock, AR
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 28, 2016

We recently traveled to Greenville for a soccer tournament and stayed five nights here. We had a very nice stay. The recently remodeled room was very nice. The bed was comfortable and the lighting in the room was good. We were on the sixth floor, a "quiet zone" floor, and it really was very quiet, even in a hotel filled... More 

Helpful?
Thank arkyscott
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for your 5 Star review on Trip Advisor and we are pleased that you enjoyed the hotel accommodations and services during the soccer tournament. Thank you for your recommendations . We will take your comments into account as we continually strive to improve upon the hotel and our guest services . Thank you again for staying at the... More 

Milner, Georgia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 27, 2016

Not a real friendly welcome at the desk on Sat. , and was not permitted a late check out even though I am Spire Elite. That's the negative. On the positive, it was definitely Ashley & Mike serving the Sunday morning buffet. They were both very friendly, courteous and made the difference in our overall rating of our stay at... More 

Helpful?
Thank bill_hall46
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for your recent stay at the Crowne Plaza Greenville and your loyalty to IHG as a Spire Elite member. I have reviewed your comments regarding the hotels front desk operations with the department manager . We were 100% sold out on the dates you stayed with us . Extending a late check out is service we normally are... More 

Marietta, Georgia
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 18, 2016

I had been staying for business at the Holiday Inn Express nearby until it became no longer available at the required corporate rate. Aside from the Holiday Inn Resort on Fort Walton Beach, this hotel ranks tops of all the IHG properties I've stayed at. Everything throughout the hotel from the lobby to the room looks nice. The highlight for... More 

Helpful?
Thank MrTympani
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for your kind review on our hotel . Your comments were a pleasure for us to read and we are delighted to learn that the hotel exceeded your expectations. We are glad that you especially enjoyed our breakfast service . Thank you again for choosing the Crowne Plaza and we look forward to serving you again soon More 

Columbia
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 17, 2016

I stayed there for a track meet with my daughters. From the time I walked throw the doors to check in until I checked out everything was great. The hotel staff was very friendly and accommodating. The room was very clean and the towels were stocked. I would definitely stay again.

Helpful?
Thank SheShe25
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for taking the time to share your wonderful 5 star review regarding your experience at the Crowne Plaza Greenville . We are pleased to know that your stay with us was enjoyable and we greatly appreciate your kind comments about out staff. Thank you again for choosing the Crowne Plaza Greenville and awe look forward to serving you... More 

Atlanta USA
Level Contributor
477 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
5 of 5 stars Reviewed June 6, 2016 via mobile

From the outside it looks old and tired and you drive up wondering what to expect - but that's the only concern - it is lovely - has a modern, clean and fresh look. It's wide open spaces in the lobby are settling and calming - the Ruth's steak house that adjoins the hotel is a bonus - didn't get... More 

Helpful?
Thank Expattraveler100
Greg G, General Manager at Crowne Plaza Greenville, responded to this review

Thank you for your feedback about your recent stay with us . The hotel experienced a $5 million dollar top to bottom total renovation in Jan 2014 so our guest rooms and public spaces are like new .. We appreciate your business and look forward to the opportunity to serve you again on your next trip to Greenville. More 

Level Contributor
218 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 5, 2016 via mobile

Great location, clean comfortable rooms. Nicely equipped with very comfortable beds. Staff is very friendly and attentive. Only Downside. Prices Needs Improvement: Coffee in rooms. Possibility of Repeat Visit: 95%

Helpful?
Thank Roman T
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 2, 2016

Good location right off main highway and within a mile of the largest mall in the state. Nicely re-done hotel, with Ruth Chris Steakhouse attached. All lunch and dinner comes from Ruth Chris kitchens, it seems. Food was good. Rooms were redone also. My only quiblble was that the sheets were 'noisy'. When you roll over, the sheets and bed... More 

Helpful?
Thank Rachael D
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza hotel is located directly off Greenville's I-385 inner loop 8 miles from Greenville- Spartanburg airport (GSP). Just minutes from Greenville's vibrant uptown entertainment and dining district, the Bon Secours Wellness Arena and T.D. Convention Center with plenty of free parking for cars & motor coaches. Complimentary shuttle service is provided to the airport, downtown Greenville and within a 5 mile radius of the hotel from 6am- -11pm.Downtown shuttle service is not available after 5pm on Friday or on Saturday.Just up the street from the Haywood Shopping Mall with a wide variety of dining options close by.Your will enjoy 202 beautify appointed deluxe king and double bedded rooms all with Crowne Plaza's plush pillow top Sleep Advantage beds. For your comfort and enjoyment we provide the following amenities and services... 5MB of Complimentary High Speed Wireless Internet Service in all guest rooms and public areas ,24 hour fitness center,Indoor heated pool for year round enjoyment ,Room service form 6am -11pm daily,The award winning Ruth's Chris steakhouse located in the hotel. Our lobby lounge and all day dining room located in the hotels sky- lit atrium provides all day dining with a great selection of appetizers, sandwiches salads and your favorite beverages • National Winner of Crowne Plaza Hotel's Quality Excellence Award. Ruth's Chris provides all food and beverage service throughout the hotel including room service, all day dining and banquets and of course visit their main dining room to enjoy their famous mouth watering custom aged Midwestern beef broiled to perfection. The Crowne Plaza is the "The Place to Meet" with over 7,000 sq.Ft. Of event space, the hotel can host meetings and banquet from 10-400 guests and earn IHG Meeting Rewards Points for your events. ... more   less 

Additional Information about Crowne Plaza Greenville

Address: 851 Congaree Rd, I-385 exit 37, Greenville, SC 29607-3521
Location: United States > South Carolina > Greenville
Price Range: $140 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Greenville 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Crowne Plaza Greenville Hotel Greenville
Greenville Crowne Plaza
Hotel Style:
#12 Romantic Hotel in Greenville
#14 Business Hotel in Greenville
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