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Greenville Marriott

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Greenville Marriott
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159 Reviews from our TripAdvisor Community

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There are newer reviews for Greenville Marriott
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Showing 153: English reviews
Lebanon, Virginia
Reviewed July 11, 2015

Arrived at 3:30 P.M. to be informed our rooms were not ready and the computers were down. Finally, after 30 minute wait another staff said it was because of the power outage they had, which made me better understand their situation but wondered why they don't have a large generator for this incidents, also the staff should have told us...

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Helpful?
2Thank 532dissatisfied
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Thank you for the productive feedback regarding your stay. I was so sorry to read your comments and I would like to start by offering you my personal apologies for the inconvenience you have undoubtedly been caused. I am disappointed to learn that we fell short of your expectations and would like to take this opportunity to apologize for not...

Asheville, North Carolina
Reviewed July 7, 2015

Marriott is about a 15 min ride from downtown Greenville as it is in the suburbs close to mall, chain stores and restaurants. This is more of a business hotel with conference space, free parking, decent amenities (nice spa) which empties out most weekend as business people head home. Service is outstanding, lobby and restaurant area nicer than rooms. The...

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Helpful?
1Thank riceland
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Thank you for staying at the Greenville Marriott and I am pleased to read you enjoyed your overall stay with us. Although you liked our service and amenities, I am sorry to learn that our location was not very appealing to you. I regret the inconvenience this caused and for the issues you encountered during your stay. We do hope...

Charlottesville, Virginia
Reviewed July 1, 2015 via mobile

My family stayed here while driving from Pensacola to Charlottesville for a family wedding. Pro's - convenient to interstate - great outdoor pool/patio - real food at concierge lounge through closing (eg salmon). Also, the scrambled eggs for breakfast we not the usual block or runny eggs - more like individual eggs would be cooked - affordable when they are...

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1Thank USA_AL
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Thank you for staying at the Greenville Marriott and for sharing your wonderful review online. We continually strive to provide our guests the most memorable experience. I am glad that you found our proximity to Interstate to be convenient, our lobby well designed and also got to enjoy at our outdoor pool. I am happy to know the food we...

Galax, Virginia
Reviewed June 29, 2015

I arrived around 8:30 pm, my reservations were messed up. My rooms were not ready. We sat in the lobby for over an hour waiting. Although the staff were apologetic and polite, they seemed clueless on how to fix things. The clerk did give me bonus points with Mariott but that hardly seemed to cover the aggravation, especially when over...

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2Thank 13Brad43
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Dear 13Brad43, Thank you for taking the time to share your recent experience at the Greenville Marriott with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service, our team and their response to your issue provided...

Reviewed June 26, 2015

Brandy the manager was very rude and unhelpful. I reserved a King bed - but she said because of my late arrival - after driving 6 hours - only two doubles were availible. She checked on the Countyard - a sister property who did have a King- she said she would reserve it but I would have to pay for...

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1Thank Joni C
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Dear Joni C. Thank you for taking the time to share your recent experience at the Greenville Marriott with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize...

Atlanta
Reviewed June 20, 2015

The hotel is better than average. The rooms are good. Try to get on the Executive level. The pool is good. Hotel staff is friendly and helpful. There are lots of chain restaurants nearby (Logan's Roadhouse).

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Helpful?
Thank Scott H
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Thank you for choosing to stay with us here at the Greenville Marriott recently and for the nice response. Our location is a category in which we consistently rate as “excellent” by both our leisure and business guests, and I am glad it was perfect for your needs. We are happy that you enjoyed the area restaurants, your accommodations, the...

Kennesaw, Georgia
Reviewed June 8, 2015

Stayed here for a convention. As a site for such an event, you really can't beat it. Been to a number of conventions and this place works well. The staff is friendly and efficient and were quick to respond to any concerns. The hotel itself is well located and easy to get to from most anywhere, right off I-85. Ample...

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Helpful?
Thank Perry L
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Thank you for sharing your experience at the Greenville Marriott during recent meeting. I am pleased to hear our conference center met all of your expectations and that our event staff was responsive to all of your needs. We are glad that you were impressed by our location and the proximity to I-85, renovated accommodations, parking facilities, as well as,...

Boston
Reviewed June 3, 2015

The front desk was very friendly, although we got some conflicting information from staff members in regards to our stay i the bmw performance school package. It all worked out but it was very confusing- The restaurant dinner was very good food! And the buffet breakfast was wonderful-especially the friendly woman making the omelets. The room was a little dated-and...

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1Thank travelgogo
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Thank you for your stay at the Greenville Marriott and writing about your experience. We take great pride in being the Hotel BMW has chosen for their guests and we work hard to achieve this year after year. It is great to hear that my associates were helpful and you enjoyed our restaurant, as well as, the breakfast we served....

Reviewed May 26, 2015 via mobile

We had a wonderful experience at your hotel. The concier Chaz was very instrumental on having the most comfortable visit while my family was there. We were greeted but even 30 sec aftet we walked in and he wanted to know immediately how he could help.Thanks Chaz for talking great care if my family.

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Thank Baker I
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Thank you for sharing your great experience at the Greenville Marriott with fellow travelers online. Thank you also for your kind compliments about Chaz, please be assured I will pass on your comments to him. We take great pride in delivering excellent service and comments like yours assures me that we are on the right track. We are glad you...

Stuart
Reviewed May 20, 2015

I really enjoyed our stay here, the room was up to date and very clean. The front desk was very nice and helpful and the cleaning staff did a great job. My only dissappointment was when I got dressed for the hottub that I was soooo ready for to only find out that it had been filled in and the...

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Helpful?
1Thank VisalusBob
TheHotelGM, General Manager at Greenville Marriott, responded to this review

Dear VisalusBob Thank you for sharing your experience at the Greenville Marriott with fellow travelers online. It is great to hear that you, like so many others, were satisfied with your room, bedding and cleanliness. Also, our housekeeping staff understands that cleanliness is the number one expectation of our guests and they go above and beyond to keep that standard...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Concierge

Additional Information about Greenville Marriott

Address: One Parkway East, Greenville, SC 29615
Location: United States > South Carolina > Greenville
Price Range: $152 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Greenville Marriott 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Marriott Greenville Hotel Greenville
Hotel Style:
#1 Green Hotel in Greenville
#22 Business Hotel in Greenville
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Questions & Answers

Questions? Get answers from Greenville Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I like a high floor on the back side overlooking the pool”
  • Bed
  • View from Room 517
  • Work area & TV
  • Pool view from Room 517
  • Bed & seating
 of 5 bubbles LevonM_11, Oct 20, 2016 | Read review
“Higher floors have a better view.”
 of 5 bubbles BuckandNina, Aug 29, 2016 | Read review
“No advice as I am assuming they are all old.”
 of 5 bubbles 579mr, Jul 22, 2016 | Read review
“rooms on the back of the hotel have view of the Smokey Mountains”
 of 5 bubbles jasonrA3697SA, May 25, 2016 | Read review
“just show up and you win”
 of 5 bubbles JeffP166, Mar 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question