The Westin Poinsett, Greenville
120 South Main Street, Greenville, SC 29601
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About
#3 of 83 hotels in Greenville
Location
4.9
Cleanliness
4.6
Service
4.7
Value
4.3
Travelers' Choice
The Westin Poinsett, Greenville, is one block from the Peace Center and within walking distance from local shopping. Ask about our complimentary shuttle to the airport and make your travels even simpler. Our staff is ready to help you settle in, while our on-site dining is ready to recharge you for the busy day ahead. Maximize your mornings with breakfasts at Spoonbread or casual drinks and live music with friends and colleagues at Lobby Lounge. All hotel rooms and suites emanate our classic style and feature 24-hour room service, free Wi-Fi, and more. Feel balanced at our pet-friendly hotel in Greenville, SC.
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Property amenities
Electric vehicle charging station
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Valet parking
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, Spanish, German
Location
120 South Main Street, Greenville, SC 29601
The Westin Poinsett, Greenville
Getting there
Great for walkers
Grade: 94 out of 100
94
Greenville-Spartanburg Airport
10.8 mi•
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Asheville Regional Airport
41.3 mi•
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Rental Cars
110 Restaurants
within 0.3 miles
1889Reviews8Q+A100Room tips
Reviews
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+1
We stayed here again for Thanksgiving week and had another great stay. The valet is always so nice and friendly. He took our bags from our car to the room and set on luggage racks. The cookies at the check-in desk are always super fresh and delicious. They have chocolate chip cookies, peanut butter cookies, and oatmeal cookies. Breakfast option always good. Thanksgiving day and last day / fly day we ordered room service which was included in the Elite breakfast so that was really nice and convenient. The king bed was very comfortable. The room was very nice and comfortable. On Thanksgiving morning at 6:30 AM there was a Thanksgiving run, so we heard all kinds of noise and music and cheering between 630 AM and 7:15 AM which we were not expecting, but went back to sleep after we noticed there were several hundred people downstairs on the street ready to start running. You can’t be the location with countless restaurants within 2 to 3 blocks, and a very short walk to Falls Park. There are a lot of Christmas lights this time of year both out in public and at the Hyatt down the street where they have an extensive Christmas show. There is also a public ice rink just a block away. Since we stayed a full week from Tuesday to Monday, there were no upgrades available for our entire stay, but I was offered an upgrade for the last two days which the last four photos are pictures of but we decided to stay in our King room because we were only there from about 11 PM to 9 AM and it wasn’t really worth the hassle. It was nice to be offered the room and all the staff in the hotel were super friendly the entire stay. We have stayed here in previous years and will probably stay here again next Thanksgiving. Definitely a really nice hotel whether you’re here on business or vacation /seeing family.…
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great to experience an historic hotel meticulously maintained and updated tastefully over the years. The welcoming valet, front desk, housekeeping, lounge, and restaurant personnel were a cut above. Marriott member recognition, room request honored, breakfast vs. points option, and bottled water in the room. The room & bathroom were spotless, and the bedding excellent. The restaurant provided a good choice of options , with the buffet covering all bases. Location is another plus........we will return!
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Overall, an amazing experience at the Westin here. The staff in particular is outstanding! Butch at the front door and his coworkers are true professionals. I travel a lot for work, staying mainly in Marriott hotels. I am truly looking forward to my stay next week from Mon - Thursday. I feel very fortunate to be staying in this Westin. It feels a little like going back in time, when service was much more of a priority. This team is amazing! - J. Stephen MD
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Date of stay: November 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
It was a pleasure to plan back-to-back business meetings to be held on the premises with Susie. She was exceptionally responsive and helpful even as several changes took place leading up to the events. Rita also was very helpful in creating the desired meeting experience. The space, including AV, was readied for the 2 days of meetings. Food and beverage service was taken care of and even accommodated some tweaks of the menu. Savannah graciously handled changes as they kept coming in for rooming accommodations. As a planner of the events but not an attendee, I needed people I could trust to execute the events as planned. The execs attending were pleased, and everything went off without a hitch. There are plenty of restaurant options within walking distance which is extremely convenient when you are faced with the prospect of finding transportation for large parties. Our group utilized breakfast and lunch services from the hotel, but had dinner offsite; however, all meals could be taken at the hotel if desired. This is a venue we will keep in our files for future events.…
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Date of stay: November 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fabian Unterzaucher, General Manager at The Westin Poinsett, Greenville
Responded 2 weeks ago
Dear Jennifer, it was a true pleasure having you as our guest. Many thanks for planning your board's meetings at our hotel. Thank you for your nice words about Susie, Rita and Savannah. We are grateful for your business and hope to be seeing you all again. Our best wishes!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our anniversary lunch was magnificent just like our waitress "Audrey ". The atmosphere and food was excellent. Everything we were looking for on our special day! We look forward to going there again soon!
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fabian Unterzaucher, General Manager at The Westin Poinsett, Greenville
Responded 2 weeks ago
Dear Kathy, thank you so much for taking the time to write us about the great service provided by Audrey. She is definitely a wonderful server, especially when celebrating an anniversary. We look forward to seeing you soon again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my second visit to the Westin Poinsett, and it did not disappoint. Once again, I contacted the concierge, Janice Smith, before I arrived to ask for recommendations for activities. Since it was fall, my friend and I wanted to visit an apple orchard. I told Janice we would be coming from the airport in Charlotte, and she gave us several suggestions. We visited two orchards before we made it to Greenville. Once we got there, Janice told us that we should not miss the farmers market or the flash mob that would be dancing to Thriller the next day. The hotel was lovely. We had dinner at the hotel restaurant twice. The location is perfect. We walked to Falls River and several downtown restaurants and shops. We were able to drive to several hikes. We also saw the oldest bridge in South Carolina and a covered bridge as well. I would definitely return to the hotel again for the location and the service. Janice is a first-rate concierge. …
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Date of stay: October 2023Trip type: Traveled with friends
Room Tip: We parked in the garage immediately behind the hotel. The price was reasonable, and it was...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Fabian Unterzaucher, General Manager at The Westin Poinsett, Greenville
Responded 2 weeks ago
Dear guest, we sincerely appreciate your kind words about Janice and her helpfulness. It sounds like you packed quite a lot of activities in to your trip. We are delighted to hear that you had such a good time in and around Greenville. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I absolutely love this hotel and it's always my first choice in Greenville! You cannot beat the location, and I can easily park for the night and walk everywhere! Lots of great restaurants nearby and the sometimes I can swing a show at the Peace Center or a baseball game. All walking distance! And as great as all these things are, the people at this hotel are the absolute best! I'm a business traveler and spend 75+ nights in Marriott hotels a year and this is one of my favorites of all time. The staff go above and beyond to make the hotel feel as much like "home" as possible and are one of the most attentive teams I've come in contact with. Every single staff member here is A+, but tonight was truly exceptional. As usual, I'm in town for work and there's also a Dave Matthews concert in town. The hotel is probably sold out and the hotel is packed! With this being said, they put me in a corner room at the end of the hall where then knew I'd appreciate a quieter night away from concert goers. It's the little things! Thank you so much Gabby, Jay, and Caitlin! You three are a great example of why I call the Westin in Greenville home! …
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Date of stay: November 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Fabian Unterzaucher, General Manager at The Westin Poinsett, Greenville
Responded 2 weeks ago
Dear Katie, Thank you so much for your terrific review. It is wonderful to read how much you enjoy our hotel, its location, but above all, our team. Gabby, Jay and Caitlin were thrilled to hear about your praise. We look forward to your return visit, hopefully soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have recently opened a restaurant called BrickTop's next door to the Westin Poinsett in downtown Greenville! The Westin has been frequented by our colleagues and friends for the past year or so. Pien Bos, the bartender, is INCREDIBLE! She is warm, friendly, and her memory is incredible! She remembers our names and asks us about the restaurant, etc. She has made a lasting impression and we are eager to visit with her the next time we stay at the Westin! Thank you, Pien!
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Date of stay: October 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fabian Unterzaucher, General Manager at The Westin Poinsett, Greenville
Responded 5 weeks ago
Dear Annie, First of all: Congratulations on the opening of your restaurant. I am sure it will be a huge success; I will personally try it out soon! Thank you so much for your kind words about Pien; she is, indeed, an important part of our team. We are very appreciative of your loyalty towards the Poinsett Hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A friend and I recently had a lovely High Tea experience at the hotel's Spoonbread Restaurant. This was made extra special by the staff member, Mary D., who oversaw all the arrangements (even to serving the tea herself!), and the Chef and his kitchen crew who provided a wide variety of yummy treats. As this was a birthday celebration, they even surprised my friend with a special treat and gift! Additionally, the ambience of the historic hotel and Mary's knowledgeable insights, made the experience all that more special. If you're looking for a unique, charming, and enjoyable opportunity to surprise someone special in your life.... this High Tea did the trick!
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Date of stay: October 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Leave time to explore the public spaces of this historic establishment. I look forward to visit...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fabian Unterzaucher, General Manager at The Westin Poinsett, Greenville
Responded 5 weeks ago
Dear guest, We very much appreciate that you take the time writing to us about your High Tea experience. Mary is indeed passionate about making this celebration a memorable event and we are grateful for your acknowledgement. Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment I entered the hotel, the Westin Team was superb! I was in Greenville for a wedding and every request was met with perfection. Looking for a beautiful hotel with perfect amenities and location, look no further than the Westin in downtown Greenville!
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fabian Unterzaucher, General Manager at The Westin Poinsett, Greenville
Responded 5 weeks ago
Dear Claire, Thank you for your kind comments (and the great title of your review!) It is wonderful to hear how much you enjoyed all aspects of your stay. We very much look forward to welcoming you back, hopefully soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Greenville area.
PRICE RANGE
$199 - $307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin poinsett, greenville hotel greenville, westin poinsett greenville, poinsett hotel greenville sc, westin greenville, greenville westin
LOCATION
United StatesSouth CarolinaGreenville
NUMBER OF ROOMS
200
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Claim Your ListingTHE WESTIN POINSETT, GREENVILLE $199 ($̶2̶4̶1̶) - Updated 2023 Prices & Hotel Reviews - SC
Frequently Asked Questions about The Westin Poinsett, Greenville
Which popular attractions are close to The Westin Poinsett, Greenville?
Nearby attractions include Group Therapy Pub & Playground (0.2 miles), Foothill Foodie Tours (0.04 miles), and Falls Park on the Reedy (0.3 miles).
What are some of the property amenities at The Westin Poinsett, Greenville?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Poinsett, Greenville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Poinsett, Greenville?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Poinsett, Greenville?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Poinsett, Greenville?
Conveniently located restaurants include The Lost Cajun- Greenville Downtown, Sully's Steamers, and Sassafras Southern Bistro.
Are there opportunities to exercise at The Westin Poinsett, Greenville?
Yes, guests have access to a fitness center during their stay.
Does The Westin Poinsett, Greenville have an airport shuttle?
Yes, The Westin Poinsett, Greenville offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Westin Poinsett, Greenville have airport transportation?
Yes, The Westin Poinsett, Greenville offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Westin Poinsett, Greenville located near the city center?
Yes, it is 0.05 miles away from the center of Greenville.
Are pets allowed at The Westin Poinsett, Greenville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.