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The Westin Poinsett, Greenville

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The Westin Poinsett, Greenville
The Westin Poinsett, Greenville
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1,163 Reviews from our TripAdvisor Community

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Showing 1,151: English reviews
Greenville, South Carolina
Level Contributor
6 reviews
2 of 5 stars Reviewed 2 days ago NEW

My girlfriends and I planned to have a girl's night out in downtown Greenville. We booked to stay at the Westin Poinsett because of their outstanding reviews and ratings. I checked in around 8 o'clock that night in athletic shorts and an athletic t-shirt thinking that it would be fine. When I got into the lobby, I received uncomfortable looks... More 

Helpful?
Thank Tvu1993
Greenville, South Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were hosting a Consular Event in our office. From the beginning to the end we felt being treated very professionally and friendly by the entire staff of the Westin Poinsett Hotel in Greenville, SC. They have been absolutely helpful in any way. We felt that we were in good hands when it came to the planning and organizing. Especially... More 

Helpful?
Thank HonoraryConsulGer
Bryan, Texas
Level Contributor
147 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

You will love this hotel. Superb service from the moment you open your car door. Decor transports you back in time. Wonderful lobby Extremely clean hotel. Large rooms and very well appointed. A gem of a hotel. Great food and friend staff. Live music that is very tasteful elegant. You can walk to numerous attractions, restaurants and shops from this... More 

Helpful?
Thank Yraveler
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We've stayed at the Westin several times in our travels to Greenville. It's located in the heart of downtown within easy walking distance to just about everything downtown has to offer. Hotel staff is very helpful and friendly. Rooms are smaller and elevators are tiny and can be congested during busy times. Nice furniture and fridge in rooms. Breakfast is... More 

Helpful?
Thank josh s
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Josh, Thank you so much for choosing to stay at the Westin Poinsett hotel! We were delighted to hear how helpful and friendly you found our associates; we know that an attentive staff has a big impact on your experience. We were also pleased to hear that you enjoyed our breakfast. For $16.95, we offer a full buffet including... More 

Burbs of Chicago
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

This beautiful, historic Hotel is a gem. It's history is clearly evident in all the old furnishings and decorations. The lobby is so beautiful! I had some small issues during my stay, but each was solved immediately. I will say that if you stay on a Saturday, the chance of a Wedding being there is high. The noise coming from... More 

Helpful?
Thank CS4travel
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of the Westin Poinsett. As downtown Greenville's only historic four diamond hotel we have indeed become one of the most popular venues in the Upstate to host weddings and receptions. However, we will always try to accommodate requests from our guests to be located away from... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Everything about this hotel is wonderful. The location is perfect, room was spacious and comfortable. We looked forward to a declious breakfast every morning in the dining room. The staff very accommodating and made you feel extremely welcome. We will definitely be back.

Helpful?
Thank Laura S
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of the Westin Poinsett. As downtown Greenville's only historic four diamond hotel we have indeed become one of the most popular venues in the Upstate to host weddings and receptions. However, we will always try to accommodate requests from our guests to be located away from... More 

McLean, Virginia
Level Contributor
177 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We booked two nights three days apart and the customer service was at two opposite poles. First we were wearing shorts and I politely asked if we could get a king size room, i was told it was not possible because we booked via a third party of course the individual was very condescending, the second time we were wearing... More 

Helpful?
Thank Marc O
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, Thank you for taking to the time to share a review of the Westin Poinsett. I am discouraged to hear that you felt treated differently due to your attire or because of the way you book your reservation. Allow me to assure you that the way a person dresses has no impact on the availability of a room;... More 

West Union, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

Room was great! Stocked daily with bottled water, soaps, etc., and always asked by people cleaning room if they could provide more of anything. Lobby is comfortable... not so formal that you can't relax and work during the day in casual attire. Have not met a hotel employee who has not been friendly and helpful!

Helpful?
Thank boxcpa
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, We are intrigued by your comparison to one of our hotel competitors. Thank you! Our service is intended to be friendly, outgoing and caring without being too formal, as we believe in putting our guests at ease in a higher end, historic setting. We appreciate your cordial words about our staff and hope we will have the pleasure... More 

Hilton Head, South Carolina
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm a Platinum with Starwood so I see a lot of their properties and meet lots of staff. This hotel is a beautiful standout in the Westin portfolio, very old, great mix of restoration and renovation. Rooms are modern and comfy but still retain some old world charm. Great cocktail lounge with grand piano and small bar that makes craft... More 

Helpful?
Thank Richard L
South Carolina
Level Contributor
196 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed in this Westin several times and we love it: location, quality, cleanliness, staff...it just does not get any better in Greenville. From the minute you pull up into the circle drive for valet parking, you know you have arrived at the right place. Friendly greetings, cold fruit water before you even reach the check-in desk. Warm welcome... More 

Helpful?
Thank Alleycat0
Fabian U, General Manager at The Westin Poinsett, Greenville, responded to this review

Dear Guest, We sincerely appreciate your very complementary review of our hotel. Thank you! Needless to say, we wished you could visit more often and we definitely look forward to seeing you again, hopefully soon. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The only 4-diamond hotel in Greenville, our downtown location puts you in a great spot for exploring the city. Onsite, we have over 10,000 sq ft of event space, perfect for all types of occasions ... more   less 

Additional Information about The Westin Poinsett, Greenville

Address: 120 S Main St, Greenville, SC 29601-2711
Location: United States > South Carolina > Greenville
Price Range: $206 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Poinsett, Greenville 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
The Westin Poinsett, Greenville Hotel Greenville
Westin Poinsett Greenville
Poinsett Hotel Greenville Sc
Westin Greenville
Greenville Westin
Hotel Style:
#2 Business Hotel in Greenville
#5 Romantic Hotel in Greenville
#5 Family Hotel in Greenville
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