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Extended Stay America - Greenville - Airport

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3715 Pelham Road, Greenville, SC 29615
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44 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Hillsborough, New Jersey
Level Contributor
9 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights while visiting my daughter. To make sure that we would be able to get a pet friendly room, I called the property prior to making my reservation online. I talked to Iris who explained that once I made the reservation, she would be able to assign me a room to guarantee that we would have... More 

Helpful?
Thank bethrmd
Manager_11525, Manager at Extended Stay America - Greenville - Airport, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our pet friendly policy and that our staff was able to ensure you received a pet friendly room during your visit with us. Also, it's great to hear that you found your room to be clean and comfortable.... More 

Greenville, South Carolina
1 review
5 of 5 stars Reviewed May 26, 2016 via mobile

The staff here at extended-stay Greenville Airport is excellent and they make you feel at home here. The rooms here have been upgraded recently and are very nice. I would recommend anybody traveling to Greenville South Carolina to stay here at the extended-stay.

Helpful?
Thank dute15
Manager_11525, General Manager at Extended Stay America - Greenville - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Carolina Beach, North Carolina
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 24, 2016

Although we only stayed 2 out of the 4-6 weeks we expected to, we had a great experience here. The staff, all departments, were very friendly and helpful - always having a smile and greeting. The property is nice - clean rooms, hallways, lobby and parking lot. It is surrounded by so many restaurants, shops, a Bi-Lo and Walmart, all... More 

Helpful?
Thank Joyce T
Manager_11525, General Manager at Extended Stay America - Greenville - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I’m glad that you enjoyed our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again... More 

Harare, Zimbabwe
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 24, 2016

As we have always found the staff are friendly, helpful & kind. The rooms are a clean & there are multipal eating places near the hotel. The beds are comfy! We've stayed at this hotel before and will return again.

Helpful?
Thank Dan I
Manager_11525, General Manager at Extended Stay America - Greenville - Airport, responded to this review

Thank you for posting such a positive review. I’m so pleased to read that we were able to meet your expectations and provide you with a comfortable stay! I truly appreciate your kind comments about our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 16, 2015 via mobile

The hotel just underwent a total renovation, which was great. I really appreciated the updated look to a more modern feel. The price point was also great, one of the most affordable hotels in the area. Very close to shopping and restaurants of all scopes. Friendly and quick check in. The only down sides were on a few points. TV... More 

Helpful?
2 Thank Erik D
Manager_11525, General Manager at Extended Stay America - Greenville - Airport, responded to this review

Thank you for providing us with details about your stay. I am glad to read that you had an enjoyable stay overall; however, I apologize for the noise issues you experienced. To prevent this from happening again, I will make sure we are enforcing our quiet hours so our guests can have a comfortable stay. I really appreciate you bringing... More 

Abbeville, South Carolina
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 7, 2015

Hotel is in the process of being updated / remodeled. Enjoyed a clean and freshly remodeled room which was quiet with plenty of privacy! A nice suite (with a new recliner) includes a small furnished kitchen. Bathroom is a bit small but has a good tub / shower including plenty of linens. Only qualm here is because this is an... More 

Helpful?
2 Thank SouthernWishbone
Manager_11525, General Manager at Extended Stay America - Greenville - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the staff and the room here in Greenville. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Greenville, South Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 6, 2015

I stayed in Extended Stay for about 5 months when I when was in the process of looking for a new place to stay. The staff was very helpful and friendly. Almost everything I ask for or needed they would try there best to get it for me. The rooms were comfortable an clean for the price. Good location close... More 

Helpful?
Thank Lisa H
Manager_11525, Manager at Extended Stay America - Greenville - Airport, responded to this review

Hi Lisa, I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you were happy with the staff and location of the hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Madison, Wisconsin
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 13, 2015

I needed a hotel near the Greenville airport for one night. The price for one night at this hotel was quite a bit less than others in the area. The pictures on-line looked ok. How bad could it be? I began questioning the wisdom of this thinking the moment that I walked in the lobby. The area was obviously well... More 

Helpful?
1 Thank Paul M
Manager_11525, General Manager at Extended Stay America - Greenville - Airport, responded to this review

Thank you for your recent review of your stay. We appreciate the kind comments about our staff; however, we apologize that the overall condition of the hotel was not up to standard. To uphold our company's high standards, we will begin a renovation in July. Additionally, while we no longer keep dishes in guest rooms, these items are available at... More 

Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 9, 2015

I checked in with my 95-year old mother in tow, and immediately realized we were in the wrong place, but had to stick it out till morning. Stains in the hallway carpet might be of interest to forensic detectives. Though the desk clerk told me the mattresses were new, they had all the comfort of a sheet of plywood, and... More 

Helpful?
1 Thank MargueriteStreet
Manager_11525, General Manager at Extended Stay America - Greenville - Airport, responded to this review

Thank you for the feedback about your stay at our hotel. The situation you described regarding the condition of your room and the hotel is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will strive to make sure your experience is not repeated. Thank you very much for bringing this... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 21, 2015

Please put this poor hotel out of its misery! The staff that I met seem to be over worked, and under paid. The facility itself is a complete dump! I would have left and stayed someplace else, but was exhausted from traveling. I think the mattress was mostly box springs, I didn't take my socks off my feet in my... More 

Helpful?
3 Thank Don P
Manager_11525, General Manager at Extended Stay America - Greenville - Airport, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for the condition of your room. In response to your feedback, I am pleased to let you know that our hotel will be starting renovations in May in hopes to improve the condition of the hotel as a whole. Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Greenville - Airport

Address: 3715 Pelham Road, Greenville, SC 29615
Location: United States > South Carolina > Greenville
Price Range: $86 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Greenville - Airport 2*
Number of rooms: 109
Reservation Options:
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Also Known As:
Extended Stay Greenville
Greenville Extended Stay
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