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Residence Inn Greenville-Spartanburg Airport

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Residence Inn Greenville-Spartanburg Airport
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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Charleston, South Carolina
Reviewed 4 weeks ago

We stayed here last weekend and was pretty happy with it. Now that Marriott has bought Sheraton brand we were able to trade our points and try it. I liked the fact the living area was private from the sleeping area, with a door in-between. It had a small kitchenette and living area, with plenty of sitting area. I would...

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Helpful?
Thank marylou72
Delaware
Reviewed October 16, 2016

Overall a very typical clean, comfortable hotel expected at a RI and a very friendly staff. But (hence the 3 stars which coflicts with their displayed Trip Advisor Award)... The TV consistantly went to pixilation mode - was his foot in-bounds? No clue. The airconditioning sounded like a hot air baloon blast when in came on and the shower went...

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Helpful?
Thank Steven B
Louisville, Kentucky
Reviewed September 14, 2016

I've had a very average stay at this property. There was a bunch of hair from the previous guest in the shower. Although a small thing, something like that is a definite turn-off. Bed was a very comfortable memory foam, but sheets were torn and should be replaced. Stains on carpet detracted from the overall appeal of the room. Positives:...

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Helpful?
Thank Tom A
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for taking the time to give us your feedback. I have personally taken a look into your concern and please know that this was an isolated issue and one that will not occur again. Should you visit the Greenville SC area again I hope you will consider staying with us again. Thank you, Nicole A. Assistant...

Reviewed August 22, 2016

We stayed at this hotel about 2 years ago at Christmas time--from checking in at 2am till we left 3 or 4 days later the staff was excellent-- I originally made the reservation in April I think and I spoke with Laura and Nicole who just went the extra mile on the phone- after checking in we met Nicole who...

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Thank mamashafe4
Reviewed August 18, 2016

Somwhat suprised, it was not as nice as I stayed a while back. I still had great customer service.. The housekeeping, I do not know for sure seemed to be short staffed. I still love the amenities, the kitchen, firelplace and ofcourse the breakfast. It is a little tiight in the the breakfast area, I was able to find a...

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Thank Deanna D
Maryville, Tennessee
Reviewed August 15, 2016

I'll start by saying I'm not a picky traveler. I travel a lot for business and I trust the Marriott brand. This place is a horrible representative for the brand. It was so bad I'll probably consider only Hilton properties in my future travels. This place is old and desperately needs a remodel. The appliances are old and the dishes...

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1Thank LTGinTN
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Please accept my sincerest apologies. Please know we do our best to make each every member of the Marriott family feel at home. I have looked into each concern and have coached and counseled everyone and every department to be sure that this experience was an isolated one and will not happen going forward. I would also like to ask...

Irondequoit, New York, United States
Reviewed August 9, 2016

I traveled to Greenville for business twice inside of a thirty day period and liked the Residence enough to stay there the second time around. The rooms were nicely equipped (I had one of the suites with the full kitchen) and the free breakfast was a nice feature. It's handy to shopping and I-85, the main vein around the Greenville...

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Helpful?
Thank Lynn G
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Please accept my apologies for a not so pleasant stay. The communication was premature and was an oversight. The intent for the letter was to inform the guests of the upcoming upgrades to the televisions. In regards to the neck pillow the housekeeping executive along with the housekeeper went back into the room to look for the neck pillow but...

Birmingham, AL
Reviewed August 8, 2016

This Residence Inn is a bit older than some of the others that I've stayed at. It does have a very comfortable bed and a living room with a small kitchen. Everything is very well kept, but the bathroom could be updated a little. Also their gym area was not as extensive as most other gym's at Residence Inn. Breakfast...

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Helpful?
Thank msmont
CLTNC
Reviewed July 29, 2016

Our stay was wonderful! We were warmly greeted by the front desk employees! Our room was very clean and comfortable. The breakfast had a variety of choices! We contacted the front desk concerning an odd looking bug in our room. My husband took it to the front desk and they were very apologetic and offered to change us to another...

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Thank J Boogie 2
Reviewed July 25, 2016 via mobile

This is a great place. I was there for 4 weeks on a business trip. Very friendly staff and excellent service. Tonya does an excellent job in the mornings with the breakfast in the Lobby. She is very friendly and very helpful. The rooms are well kept and very clean. Love the studio set-ups. Great place. I would recommend.

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Helpful?
Thank Alex R
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for your feedback. I am so glad you had a great stay with us. Please come back again when you are in Greenville, SC Thank you, Nicole Almond Assistant General Manager

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Residence Inn Greenville-Spartanburg Airport

Address: 120 Milestone Way, Greenville, SC 29615-5065
Location: United States > South Carolina > Greenville
Price Range: $129 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Greenville-Spartanburg Airport 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Greenville-Spartanburg Airport Hotel Greenville
Greenville Residence Inn
Hotel Style:
#17 Business Hotel in Greenville
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Questions & Answers

Questions? Get answers from Residence Inn Greenville-Spartanburg Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“My room faced the back of the property and was very quiet despite being next to the elevator.”
  • Hairs in shower stall
  • Tears in the bed sheet
 of 5 bubbles 974toma, Sep 14, 2016 | Read review
“Go to another hotel”
 of 5 bubbles LTGinTN, Aug 15, 2016 | Read review
“We prefer high floors for less noise but this hotel was only one level! We received our request of being near the stairway.”
 of 5 bubbles J Boogie 2, Jul 29, 2016 | Read review
“rooms at the back of the hotel on the top floor”
 of 5 bubbles 854lizr, May 31, 2016 | Read review
“Long stayers take the third floor”
 of 5 bubbles aluitto2015, Dec 13, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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