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Residence Inn Greenville-Spartanburg Airport

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Residence Inn Greenville-Spartanburg Airport
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Start your review of Residence Inn Greenville-Spartanburg Airport
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Columbia, South Carolina
Reviewed yesterday NEW

The staff at this hotel are professional and very friendly. They were nice enough to upgrade our room when our original request was not available. However, the hotel itself could use some updating. The rooms, furniture, bathrooms, and decor seemed to be very dated. The dishwasher in our room was also broken with a note saying that it would be...

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Helpful?
Thank truthteller4life
Nashua, New Hampshire
Reviewed 6 days ago NEWvia mobile

I stayed here for four nights and this is definitely a property that needs attention. It appears that they have performed cosmetic renovations: painting, some carpet, etc but the underlying fabric of the hotel is very dated. The refrigerator in my room had scratched & chipped paint. The ceiling in the bedroom was stained from a roof leak. The pots...

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Helpful?
Thank Ron L
Management response:

Good Morning Ron L, I would first like to apologize for the housekeeping issues you encountered during your stay. There is no excuse for the coffee not being replenished and you are correct in your statement that you should not have to go to the Front Desk to ask for it. I have already discussed this with our Executive housekeeper...

Albany, Georgia
Reviewed 1 week ago

I was working in the area and this was the hotel we were staying at. There were some complications with the check in rate when I first arrived, but they took care of it. The room was a little dated but still very clean and useful for my needs. I couldn't ever make the room temperature perfect and the system...

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Helpful?
Thank 19KingFifty84
Greenville, South Carolina
Reviewed January 17, 2017 via mobile

We have always loved Marriott properties, however, this hotel is not like others. The rooms, furniture, kitchens, bathrooms, everything needs updating! After being out one day we came back and the door to the room was left open...I can only assume after the room was cleaned. The staff has been nice, but someone needs to invest in updating this property....

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Helpful?
Thank ClemsonGirl01
Management response:

Hello ClemsonGirl01, I would like to thank you for staying with us and for taking the time to provide us with your feedback. Your comments regarding updating the property are fair as we are not a new property. We are scheduled to undergo a relicensing in 2018 and will be updating much of our hotel during that process. I apologize...

Greenwood
Reviewed January 9, 2017

We picked this Marriott property for it's location near the airport. We would return again for the family friendly feeling we felt during our stay. We were greeted by Rebecca.. already checked in with our room keys ready and she assisted us with restaurant recommendations and went out of her way to assist with other requests. We stayed in a...

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Helpful?
Thank joycel169
Louisville, Kentucky, United States
Reviewed January 2, 2017

Third year in a row we went to Greenville, SC and stayed in the Residence Inn. Everytime we go everyone goes out of thier way to help make our stay as worry free as possible. This year I needed to get a few extra plates for our room as we were having a few guests over for dinner. The super...

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Thank Ken H
Charleston, South Carolina
Reviewed November 9, 2016

We stayed here last weekend and was pretty happy with it. Now that Marriott has bought Sheraton brand we were able to trade our points and try it. I liked the fact the living area was private from the sleeping area, with a door in-between. It had a small kitchenette and living area, with plenty of sitting area. I would...

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Helpful?
Thank marylou72
Delaware
Reviewed October 16, 2016

Overall a very typical clean, comfortable hotel expected at a RI and a very friendly staff. But (hence the 3 stars which coflicts with their displayed Trip Advisor Award)... The TV consistantly went to pixilation mode - was his foot in-bounds? No clue. The airconditioning sounded like a hot air baloon blast when in came on and the shower went...

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2Thank Steven B
Louisville, Kentucky
Reviewed September 14, 2016

I've had a very average stay at this property. There was a bunch of hair from the previous guest in the shower. Although a small thing, something like that is a definite turn-off. Bed was a very comfortable memory foam, but sheets were torn and should be replaced. Stains on carpet detracted from the overall appeal of the room. Positives:...

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Helpful?
1Thank Tom A
Nicole A, Manager at Residence Inn Greenville-Spartanburg Airport, responded to this review

Thank you so much for taking the time to give us your feedback. I have personally taken a look into your concern and please know that this was an isolated issue and one that will not occur again. Should you visit the Greenville SC area again I hope you will consider staying with us again. Thank you, Nicole A. Assistant...

Reviewed August 22, 2016

We stayed at this hotel about 2 years ago at Christmas time--from checking in at 2am till we left 3 or 4 days later the staff was excellent-- I originally made the reservation in April I think and I spoke with Laura and Nicole who just went the extra mile on the phone- after checking in we met Nicole who...

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Helpful?
Thank mamashafe4
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Greenville-Spartanburg Airport

Address: 120 Milestone Way, Greenville, SC 29615
Location: United States > South Carolina > Greenville
Price Range: $118 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Greenville-Spartanburg Airport 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Greenville-Spartanburg Airport Hotel Greenville
Greenville Residence Inn
Hotel Style:
#17 Business Hotel in Greenville
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Questions & Answers

Questions? Get answers from Residence Inn Greenville-Spartanburg Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room that's away from the main street”
 of 5 bubbles truthteller4life, yesterday | Read review
“Ask for a room on the back side of the building. the rooms overlook a nice little wooded hill with lots of birds to watch.”
 of 5 bubbles 880kenh, Jan 2, 2017 | Read review
“My room faced the back of the property and was very quiet despite being next to the elevator.”
  • Hairs in shower stall
  • Tears in the bed sheet
 of 5 bubbles 974toma, Sep 14, 2016 | Read review
“Go to another hotel”
 of 5 bubbles LTGinTN, Aug 15, 2016 | Read review
“We prefer high floors for less noise but this hotel was only one level! We received our request of being near the stairway.”
 of 5 bubbles J Boogie 2, Jul 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question