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Homewood Suites by Hilton - Greenville

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Homewood Suites by Hilton - Greenville
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394 Reviews from our TripAdvisor Community

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Showing 389: English reviews
HAMPTON, Georgia
5 of 5 stars Reviewed 2 days ago NEW

The visit to Homewood by Hilton very good. My husband and I really enjoyed the bed comfortable... the place was very clean. the staff was wonderful. The food was hot and good. good location near by food restaurants. and gas station . I will go back again and again.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Carolyn P
Aiken, United States
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

As a Hilton Honors member I expected better. When I travel (business or personal) I usually select Embassy Suites, Homewood Suites, or Hilton Garden Inn. They are my favorite hotels. This is the first time I have ever been dissatisfied with one of them. This experience has given me a different perspective of Homewood Suites. I selected this Homewood Suites... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Diane A
claywwest, Guest Relations Manager at Homewood Suites by Hilton - Greenville, responded to this review

Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. It is our primary aim to give you a five star experience and it is disheartening to hear that this is not the impression we left you with. I hope that you will consider staying with us again so that we... More 

Salisbury, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was highly disappointed in my stay at this Homewood Suites. I had three non-smoking rooms reserved - one for me and two for clients. Upon my arrival, the staff was not at all friendly and acted as if I was a huge inconvenience by just checking in. A manager had to come out and help (also very unfriendly) the... More 

Helpful?
Thank Carole P
claywwest, Guest Relations Manager at Homewood Suites by Hilton - Greenville, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs... More 

Salisbury, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Did not honor reservations; Exceptionally rude staff. Stayed here for business with rooms reserved for clients, as well. Reserved a non-smoking room, was given a smoking room and told that there was nothing that could be done other than to send someone up to spray the room.....which was never done. Rude staff at breakfast. I normally love staying at a... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Carole P
claywwest, Guest Relations Manager at Homewood Suites by Hilton - Greenville, responded to this review

We are very sorry to hear the unprofessional act of the clerk. We already informed the management about this for necessary actions. We value our customers well and we apologize for the mistake of the clerk. It is disheartening to hear that you encountered such a difficult situation due to an error, of no fault of your own and especially... More 

Tennessee
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

From checkin we encounter poor service. Lady at checkin could not explain and answer our questions properly. No map to room. Requested a quiet room away from elevator, etc. We were placed next to basket ball court and awaken the next morning by adults and kids playing basket ball before 8 am. Bathroom had body hair on shower walls and... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank volfromtn
claywwest, Guest Relations Manager at Homewood Suites by Hilton - Greenville, responded to this review

Thank you for taking the time to write this review and share your experience. I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities. I do thank you for... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Overall I thought the hotel was nice especially for the money. Very spacious. Location was great!! However the sofa bed was horrible. Please stop advertising it. It's not worth getting anyone excited about it. Also, my granddaughter couldn't be a kid because someone complained. She wasn't noisey. She played like a normal 3 year old. But nowhere near loud. This... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank janiew896
claywwest, Guest Relations Manager at Homewood Suites by Hilton - Greenville, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations.I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. I hope that... More 

Rochester, NY
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The first Homewood Suites we ever stayed at was in Harrisburg, PA. Great people, room, and fresh-baked cookies in the evening. The food was decent. Now, here in Greenville, the people were helpful (even though one didn't check us in fully, meaning that the WiFi would not work and required another 15 mins of futzing and getting checked in for... More 

Helpful?
Thank chucketal
claywwest, Guest Relations Manager at Homewood Suites by Hilton - Greenville, responded to this review

Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I am very sorry to hear of the difficulties you experienced , We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience... More 

Canton,Ga, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Staff didn't recognize my status as a diamond member. Housekeeping showed up and enter my room without notice to finish the with supplies. Hallways are dated and damaged from the cleaning carts. I would not come back to hotel as they are not in tune with customers

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Paul R
claywwest, Guest Relations Manager at Homewood Suites by Hilton - Greenville, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much... More 

Hineston, Louisiana
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago

GOOD: Excellent desk and housekeeping personnel!! We spent a week here for July 4, 2016. The bed was too soft for our liking so after a few nights I asked if anything could be done and they were quite agreeable -- not sure what was done but we slept better the rest of the week! Hot and cold items daily... More 

Helpful?
Thank Luv_traveling0
claywwest, Guest Relations Manager at Homewood Suites by Hilton - Greenville, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay. I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. We are always looking for... More 

gainesville, ga
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I just returned from a great trip to Greenville, SC and we stayed at the Homewood Suites on Carolina Point by I-85 and it was very nice and clean HOTEL. The staff was excellent and the breakfast was outstanding. We will be back. THANKS AGAIN FOR THE GREAT ROOM AND SUPER STAFF.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank oakwoodmoby
claywwest, Guest Relations Manager at Homewood Suites by Hilton - Greenville, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Expect comfortable, spacious suites that remind you of home at our Greenville, SC hotel. Retreat to a studio or one-bedroom suite featuring high-speed internet access, a sofabed and a fully equipped kitchen. Choose from 110 stylish studios, and one- and two-bedroom suites. Prepare meals from your fully equipped kitchen or take advantage of our complimentary hot full breakfast served daily, and evening dinner and drinks* Monday through Thursday. Lounge on the sofa bed while watching your flat-screen LCD TV. Ride one of our complimentary bicycles, swim in the outdoor pool, or work out in our modern fitness center. Savor barbecue cooked on the grill and dine on the patio. Tee off on our golf course or play basketball or tennis on our sports court. Print, copy and scan documents in our 24-hour business center. Enjoy complimentary WiFi internet access during your stay at our hotel in Greenville, SC. Make a presentation to 80 people in our Carolina Room or call on nearby businesses such as BMW R&D, Jacob Engineering, Michelin, Timkin and Verizon Wireless. ... more   less 

Additional Information about Homewood Suites by Hilton - Greenville

Address: 102 Carolina Point Pkwy, Greenville, SC 29607
Location: United States > South Carolina > Greenville
Price Range: $120 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton - Greenville 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Homewood Suites By Hilton - Greenville Hotel Greenville
Greenville Hilton
Greenville Homewood Suites
Homewood Suites Greenville
Hotel Style:
#7 Business Hotel in Greenville
#9 Romantic Hotel in Greenville
#15 Family Hotel in Greenville
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