Embassy Suites by Hilton Greenville Downtown Riverplace
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Greenville Downtown Riverplace
More questions?
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 77 hotels in Greenville
Location
Cleanliness
Service
Value
Travelers' Choice
Finding an ideal romantic hotel in Greenville does not have to be difficult. Welcome to Embassy Suites by Hilton Greenville Downtown Riverplace, a nice option for travelers like you.
For those interested in checking out popular landmarks while visiting Greenville, Embassy Suites by Hilton Greenville Downtown Riverplace is located a short distance from Joel Roberts Poinsett Statue (0.2 mi) and West End (0.2 mi).
Embassy Suites by Hilton Greenville Downtown Riverplace offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free wifi is available.
The hotel offers a 24 hour front desk, room service, and a rooftop terrace, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to secured parking.
When you’re feeling hungry, be sure to check out Rick Erwins Westend Grille, Halls Chophouse, and Ruth's Chris Steak House, which are some steakhouses that are popular with locals and out-of-towners alike.
During your visit, be sure to check out popular attractions like Falls Park on the Reedy (0.2 mi), Fluor Field at the WestEnd (0.5 mi), and Liberty Bridge (0.2 mi), which are all within walking distance of the hotel.
Embassy Suites by Hilton Greenville Downtown Riverplace looks forward to welcoming you on your visit to Greenville.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Paid public parking on-site
Parking garage
Wifi
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Rooftop bar
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Trendy
Languages Spoken
English
Location
Full view
99Great for walkers
Grade: 99 out of 100
67Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
Contact
250 Riverplace, Greenville, SC 29601-5036
Getting there
Rental CarsSee rental cars from $37/day
653Reviews12Q+A54Room tips
Reviews
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Popular mentions
I've spent over 90 days in hotels in 2020 and the Embassy Suites Greenville Riverplace is hands down the best. First of all they have a fabulous location. Alle Maser at the front desk is phenomenal. HG at the front door always has a smile and ready to assist however he can, and Heather at the evening reception keeps the glasses full. They truly make my work trips more like a get away and I appreciate it. Keep up the great work.
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Date of stay: December 2020Trip type: Traveled on business
Location
Cleanliness
Service
Room Tip: Balcony rooms are great.
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Helpful
Response from Alle Maser, Guest Services / Front Office at Embassy Suites by Hilton Greenville Downtown Riverplace
Responded Dec 12, 2020
Thank you for taking the time to share your feedback. We are delighted to know that you always experience quality hospitality and service from our great team. We strive to make each and every one of your stays feel as seamless as the last. We really appreciate your loyalty, and look forward to seeing you again soon! Best Regards, Alle Maser Front Office Supervisor 864-263-4800 a.maser@hospitalityamerica.com
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Hotel's Favorite
Came here with my husband visiting Greenville for the first time. I can’t tell you enough how nice it was for Alle, who was working the front desk, to spend so much time answering our questions & helping us navigate the city. She even spent time printing out a list of all the things we told her we enjoy - like hikes/waterfalls - and had it ready for us when we came back down from our room. Anyway, she was the best! The hotel itself was very updated and nice. Our room was great, overlooking the River and city view, and cleaned to perfection. We will definitely stay here again!
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Date of stay: November 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Alle Maser, Guest Services / Front Office at Embassy Suites by Hilton Greenville Downtown Riverplace
Responded Nov 5, 2020
Wow! Thank you so much for the fantastic review of our property. We are certainly thrilled to learn that we were able to provide you with such a glowing first experience in Greenville! Your kind words are greatly appreciated. I know that I speak for the entire team when I say that we deeply care about each guest's experience and to receive such kind praise is extremely rewarding. I sincerely hope you will come back and visit us sooner than later! Best Regards, Alle Maser Front Office Supervisor 864-263-4800 a.maser@hospitalityamerica.com
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Located on the river this hotel is perfectly situated to walk to Falls Park on the Reedy! Valet parking or self parking ($7 unlimited in & out is available). Room Service provided by Ruth Chris or you can eat in the restaurant downstairs. Unlike some Embassy Suites they are still serving a warm breakfast, you are just served instead of touching it yourself. Happy hour still ongoing in COVID with a 2 drink limit. Balconies available in several rooms with great views of the river & yet still shockingly quiet inside. Definitely will stay here again!
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Date of stay: November 2020Trip type: Traveled with family
3 Helpful votes
Helpful
Response from Alle Maser, Guest Services / Front Office at Embassy Suites by Hilton Greenville Downtown Riverplace
Responded Nov 9, 2020
Thank you for taking the time to share about your recent experience with us. We are sincerely grateful for your attention to detail throughout your stay, and we appreciate your helpful feedback regarding your stay. I'm absolutely thrilled to see that you enjoyed all aspects of your experience with us, from our convenient location, our gorgeous balcony views, to our delicious on-site restaurant, Ruth's Chris, and our amenities like our warm breakfast and evening reception. We look forward to having you return the next time your travels bring you to Greenville! Best Regards, Alle Maser Front Office Supervisor 864-263-4800 a.maser@hospitalityamerica.com
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This is our 2nd stay at this hotel in 2 years. Great location. Comfy stay. LOVE the mattresses we slept on. Would love management to write back and let me know what type of mattresses they have please?! Thank you!
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Date of stay: October 2020
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Decent enough hotel I guess but literally every night pot smell was enough for a contact high. And yes, called down but nothing was done. I have zero issues with Mary Jane but should be able to spend a night without having it as a partner in my room. Hotel seems super drug friendly since complaints ignored. Staff is pretty good, but no enjoyable nights here. October weekend with Clemson against Syracuse if anyone thinks this is a false review.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Alle Maser, Guest Services / Front Office at Embassy Suites by Hilton Greenville Downtown Riverplace
Responded Oct 25, 2020
We sincerely apologize for falling short in delivering you an excellent experience during your visit, as this is far from the experience we want a guest to have. These are certainly not common occurrences at our hotel, and we are sorry you were faced with them during this visit. I assure you that we do everything in our power to handle guest complaints as they arise and I am sorry that you feel your concerns went unheard. Thank you for sharing your feedback, and we hope you will give us another opportunity to deliver the experience you should have had this time. Best Regards, Alle Maser Front Office Supervisor 864-263-4800 a.maser@hospitalityamerica.com
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PRICE RANGE
$180 - $369 (Based on Average Rates for a Standard Room)
LOCATION
United StatesSouth CarolinaGreenville
NUMBER OF ROOMS
156
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Claim Your Listing Frequently Asked Questions about Embassy Suites by Hilton Greenville Downtown Riverplace
Which popular attractions are close to Embassy Suites by Hilton Greenville Downtown Riverplace?
Nearby attractions include Falls Park on the Reedy (0.2 miles), Foothill Foodie Tours (0.2 miles), and Liberty Bridge (0.2 miles).
What are some of the property amenities at Embassy Suites by Hilton Greenville Downtown Riverplace?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Embassy Suites by Hilton Greenville Downtown Riverplace?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Greenville Downtown Riverplace?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Embassy Suites by Hilton Greenville Downtown Riverplace?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Embassy Suites by Hilton Greenville Downtown Riverplace?
Conveniently located restaurants include Ruth's Chris Steak House, Pomegranate on Main, and Soby's.
Are there opportunities to exercise at Embassy Suites by Hilton Greenville Downtown Riverplace?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Embassy Suites by Hilton Greenville Downtown Riverplace located near the city center?
Yes, it is 0.2 miles away from the center of Greenville.
Are any cleaning services offered at Embassy Suites by Hilton Greenville Downtown Riverplace?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Greenville Downtown Riverplace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Embassy Suites by Hilton Greenville Downtown Riverplace?
Many travelers enjoy visiting Christ Episcopal Church (0.5 miles), Springwood Cemetery (0.7 miles), and Kilgore Lewis House (0.8 miles).