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Quality Inn at Carowinds

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3560 Lakemont Blvd, Lakemont Business Park, Fort Mill, SC 29708 (Formerly Holiday Inn Express Charlotte - Carowinds)
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1 room 1 adult
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Quality Inn at Carowinds
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129 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
220 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location, just off I-77 and just south of the Charlotte Beltway. I came to the hotel from CLT Airport, at 7 pm it took me about 25 minutes. When you exit the highway, go west, once you see the hotel on your left, at the next light turn left and enter the "back" way.... More 

Helpful?
Thank William J
Janie C, Front Office Manager at Quality Inn at Carowinds, responded to this review

Good Afternoon William J, I would like to take a moment to thank you letting the staff here at the Quality Inn know of our service. I'm truly sorry that your quite stay was interrupted by noise from our housekeeping staff, this will definitely be taken care of. Thank you for bringing that to my attention. Patricia S. More 

Fairfield, Virginia
Level Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel while traveling and got in late so we didn.t get to check it out much but the room was nice and clean and met our need for the evening. When I travel south I hesitate to stay in Quality Inns but this is an exception.

Helpful?
Thank Dic1000
Janie C, Front Office Manager at Quality Inn at Carowinds, responded to this review

Good Evening Dic1000, Thank you for taking a moment to comment on your stay! We are pleased that your stay was a nice one. Hopefully, if you are traveling through the area in the future, you will consider staying at the Quality Inn Carowinds again. Patricia S. More 

Jeannette, Pennsylvania
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This location is a little inconvenient to find at night. Nicely appointed with tv, wifi, microwave, refrig...even a hot tub in the sleeping area of the room. But the rooms are in need of a makeover. Bathroom is small, and shows its age. The room coffee pot was broken. The HVAC unit is one that sits below the window, and... More 

Helpful?
Thank Jerry S
Janie C, Front Office Manager at Quality Inn at Carowinds, responded to this review

Good Afternoon Jerry S Thank you for taking a moment to let us know of our service. We are definitely working on the situations that you have brought to our attention. Also, I would like to apologize to you for an unpleasant stay. - Wishing you a Wonderful New Year- Front Desk Manager, Patricia Smith More 

Spartanburg, South Carolina
Level Contributor
104 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 1, 2016

From the moment we walked in the door, I was pleasantly impressed. From our greeting by Rene King, who make me feel like a welcomed and valued guest to getting to our room. We booked last minute and all our regular locations were filled, so we booked here expecting it to be a dump because it was so cheap. The... More 

Helpful?
1 Thank Rudy G
Janie C, Front Office Manager at Quality Inn at Carowinds, responded to this review

Good Afternoon Rudy G The Quality Inn Carowinds staff would like to thank you for taking a moment to let us know of our service. We are thrilled that your stay was enjoyable and that we were able to provide you with a pleasant stay. Also, I would like to thank you for considering a future stay with us, -... More 

Toronto
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 23, 2015

We were greeted by Rene a very friendly desk clerk at 2;00 AM,. The room was very clean and well kept; internet was easy to access (as opposed to other hotels) ; bedding and linen was more than adequate; breakfast was way above standard for what we had experienced and the staff was incredibly friendly. Great value and will certainly... More 

Helpful?
2 Thank rmpbrasil
SOUTH ORANGE
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 20, 2015

We were greeted by a friendly desk clerk who walked out of the facility on a cold evening to direct us to where we could walk to dinner. The room was very well appointed and well kept up; internet was easy to access (as opposed to other motels at which we had stayed) ; bedding and linen was more than... More 

Helpful?
1 Thank ARNOLD R
Janie C, Front Office Manager at Quality Inn at Carowinds, responded to this review

Good Evening ARNOLD R We are pleased that the front desk staff, housekeeping staff and breakfast bar attendant attributed to your enjoyable stay and we appreciate you taking a moment to let us know of our service. Thank you for staying with us and choosing to visit us again. Front Desk Manager, Patricia Smith More 

Chattanooga, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 28, 2015 via mobile

We came in town for Thanksgiving to visit family. Our room was clean, beds were comfortable, and staff was very friendly. We loved the location and will definitely stay here again when we come back for a visit.

Helpful?
2 Thank Kim M
Janie C, Front Office Manager at Quality Inn at Carowinds, responded to this review

Good Evening Kim M. I would like to thank you for taking a moment to comment on your stay with us. We are pleased to know that your stay was enjoyable,and we most definitely look forward to your return. Thank you! Front Desk Manager, Patricia Smith More 

Charlotte, North Carolina
Level Contributor
73 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed October 29, 2015

One thing that has become a tradition with me is spending my birthday away from home at a hotel, and a Quality Inn in particular. For this year, I chose the Quality Inn Carowinds in Fort Mill, SC for a three night getaway stay, and also because the location was convenient for me meeting with someone for dinner on my... More 

Helpful?
2 Thank LGILMAN479
Janie C, Front Office Manager at Quality Inn at Carowinds, responded to this review

Dear LGILMAN479, Just wanted to take a moment to thank you for staying with us here at the Quality Inn Carowinds. I am very pleased to know that you enjoyed stay, hopefully we will see you again in the future. Thank you very much for your taking the time to acknowledge our staff and your experience with us. Take care!... More 

Rochester
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 17, 2015

Our first time at a Quality Inn (we normally use Best Western or La Quinta) and we were pleasantly surprised. Rooms were a high standard and staff were very friendly and helpful. We would definitely use Quality Inns again. We were here from England and reception staff were very kind in telling us about the area.

Helpful?
Thank KentBez
Janie C, Front Office Manager at Quality Inn at Carowinds, responded to this review

Dear KentBez I would like to thank you for staying with us here at the Quality Inn Carowinds. We are please to know that you enjoyed your visit with us. Thank you very much for taking a moment to let the staff here know of our service, this is greatly appreciated. We look forward to your next visit. Take care!... More 

Ontario's Highlands, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 13, 2015

My daughter and her boyfriend were kind enough to drive our vehicle from Canada down to Florida for us for the winter. My job was to find a hotel along the way to stay at for one night. Due to the closeness of I-77, i chose the Quality Inn at Carowinds. I phoned down to enquire about a reservation and... More 

Helpful?
1 Thank briandebsully
Janie C, General Manager at Quality Inn at Carowinds, responded to this review

Dear briandebsully Thank you for taking the time to review our hotel. It was great having your daughter and her boyfriend as our guest; we look forward to meeting you in person in the spring. We hope you stay nice and warm during your stay in Florida and can’t wait until spring so get to meet you in person. Once... More 

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