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Red Roof Inn Florence - Civic Center

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300 Reviews from our TripAdvisor Community

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Showing 300: English reviews
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Lubbock, Texas
Reviewed 1 week ago via mobile

Didn't know what to make of the mixed reviews and was really hoping that this was one of the nicer Red Roofs, but it is average at best. The first room we were given was not cleaned well, so we moved. Second room was better, but it seems like all of the linens and towels have some kind of black...

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Helpful?
Thank Captain_Hangry
Scott M, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Good Morning, Thank you for staying with us and for leaving this review. We are currently replacing all of our towels and washcloths (I just finished washing the first 300 washcloths on Saturday!) as we speak to avoid any issues like the ones you had in during your stay. I always appreciate honest critiques of our Inn because they help...

Reviewed January 8, 2017 via mobile

I'm sorry I couldn't give a better review because I stay at this chain when traveling. The room appeared clean upon entering, but once I started to settle in I noticed the spilled coffee, old soap bar in the shower drain, cigarette ashes on the nightstand (100% smoke free, not) and nothing had been wiped down. Next time I will...

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Helpful?
Thank Honestly47
Scott M, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Good Day! I wanted to stop in and thank you for your honest review of our inn. I also wanted to personally apologize for the condition that you found your room in. This is not the level of cleanliness that I expect from my staff or myself here at Red Roof Inn of Florence. We strive to get better everyday...

New York, NY
Reviewed January 4, 2017

I travel frequently on the I-95 corridor and have stayed at a number of Red Roof Inns. I have to say that this one is probably the best. For $70 all-in, you get a very nice and totally clean, tastefully renovated room. Mine had fridge and micro. I decided to kick in the extra $3 to go "top of the...

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Helpful?
Thank 841jeffreyl
Scott M, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Well Met Kind Stranger, Just wanted to pop in and thank you for recognizing my staff with your fantastic review or our inn! Your travel tip is well noted and yes you can save money on a room if you do not need those extra items. We try to have rooms that accommodate every type of travel that passes through...

New Jersey
Reviewed January 2, 2017 via mobile

The girl at check in was working very quickly to accommodate the massive crowd trying to check in. She was also extremely kind and welcoming, and calm during the stressful high demand of her attention. The rooms were very nice at first look, however I will say there was a lot of hair in the bed and shower. Overall, a...

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Helpful?
Thank P90SR
Scott M, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Good New Years to you and yours, Thank you for taking the time to review our Inn here in Florence. I am very happy to hear you enjoyed your stay and I do apologize for the hair you found. I will take this message to our daily meeting and allow my staff to see how our rooms are reviewed and...

Bradford, New York
Reviewed December 29, 2016

Clean and comfy bed, friendly staff. We stay at Red Roof because of their pet policy. No extra charge for our dog. Close to I95, and several restaurants you can walk to. Join their points program and earn a free night.

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Thank george b
Scott M, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Howdy Friends, Thank you for spending some of your trip here with us in Florence! We love having pets drop by and say hello! The loyalty program with us does come with a way to earn free nights here with us! Thank you for dropping in, Scott Miller GM Red Roof Inn 178 Florence, SC

Reviewed December 26, 2016 via mobile

This place is good for a night. Check in girl was friendly and quick to get me to my room. My room has a fresh paint job. Both beds were good. Clean floors. Located right off the highway. The gas station right next to it has a great car wash if you need to impress with a shiny car.

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Helpful?
Thank Louis M
Scott M, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Salutations and Good Wishes, Thank you for staying here with us in Florence! There are a lot of options and we are always grateful when people choose to spend their time here! I will also pass on that you mentioned the fresh paint in the room (Maintenance almost never gets mentioned unless it is negative) and they will enjoy hearing...

Fayetteville, New York
Reviewed December 19, 2016 via mobile

Traveling back and forth from up north to home in Florida with a dog, need pet friendly hotels. Red Roof Inn fits the need. Reasonable priced and clean! Friendly and welcoming desk and maid service staff. Good area to walk dog and dispose of waste. Good location with lots of good restaurants in the area. Only down is that -can...

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1Thank kkinsey1018
Scott M, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Good tiding to you and the puppy, Thank you for stopping by on your way through South Carolina. It makes us all proud when we see these kind words about our inn. I give all of the credit to my amazing staff and I am glad that they provided you with great service while you were here. If anyone sees...

grand cayman
Reviewed December 19, 2016

I like QUALITY and I am frugal. This particular RED ROOF IN gives me exactly what I need, and does it really well. It has nothing extra at all. ROOM: CLEAN, good TV, good water pressure, internet, bathtub w/shower (husband likes showers, I like baths), good mattress,no smoking in all rooms, towels the kind I like best. Clean and absorbent...

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Helpful?
2Thank Mindy T
Scott M, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Howdy and Thank you!!! I just wanted to stop in and thank you for your very kind words about our Inn! We have worked very hard to provide the best place possible for everyone to rest and I am very happy that we succeeded with you! I do share each one of these with the team and I cannot express...

Millbury, Massachusetts, United States
Reviewed November 30, 2016

We hit this Red Roof on our way down to Florida. Very clean, bed was comfortable and the location was great. Easy on and off the highway. The pillows were small however - I noticed that lately lots of hotels are throwing 5 smaller square pillows on the bed. That takes some getting used to, and is ok for sleep...

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1Thank Jodi P
Scott M, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Good Day and thank you for your review! We work very hard to make sure each guest has a fantastic stay here in Florence and I am glad you enjoyed your stopover here. We are in the process of replacing every pillow here at the inn, so the next time you stop by, we should have a nice selection of...

Provincetown, Massachusetts
Reviewed November 12, 2016

I hadn't planed on writing another review for this RRI, but I enjoy staying here so much I wanted to post it. When I notified the hotel in September, I had addressed the email to the previous GM who has always allowed my two Cats. The response was answered by the new GM, Scott. He was happy to extend that...

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Helpful?
1Thank CATTSAR
Scott M, General Manager at Red Roof Inn Florence - Civic Center, responded to this review

Thank you for the review and it was great to meet you! I am only sorry that I won't get to talk to you again until your next trip through!! Please take care and I look forward to seeing you again!! Scott Miller

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Florence - Civic Center

Address: 2690 David McLeod Boulevard, I-95 at I-20, Exit #160, Florence, SC 29501
Location: United States > South Carolina > Florence
Price Range: $62 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Florence - Civic Center 2*
Number of rooms: 112
Reservation Options:
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Also Known As:
Red Roof Inn Florence Hotel Florence
Florence Red Roof Inn
Hotel Style:
#3 Best Value Hotel in Florence
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Florence - Civic Center staff and other travelers.
3 questions
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Baltimore, Maryland
8 days ago
Falmouth, Massachusetts
over a year ago

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Questions? Get answers from Red Roof Inn Florence - Civic Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Unless you need the fridge and micro, save a few bucks and go for their cheapest room. They all seem to be of equal quality.”
 of 5 bubbles 841jeffreyl, Jan 4, 2017 | Read review
“Better price w/ Travel Advisor. Microwave =extra. Bring your own. Earplugs if you= sound sensitive to the air conditioning system.”
 of 5 bubbles MindyT_13, Dec 19, 2016 | Read review
“If you are traveling with a pet, ask for a first floor for quick exit when they have to "GO"”
 of 5 bubbles jodip293, Nov 30, 2016 | Read review
“Back building”
  • Large room comfortable and accommodating
  • Comfortable bed
  • TV and desk
  • Always comfortable
 of 5 bubbles CATTSAR, Nov 12, 2016 | Read review
“Staff said rooms in the back are quieter. Good area to walk your pet.”
 of 5 bubbles jim857, Oct 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question