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Country Inn & Suites By Carlson, Florence

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#13 of 40 Hotels in Florence
Certificate of Excellence
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414 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Wellford, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Room was not cleaned on Saturday. Said they couldn't get in the room. I was gone all day and when I returned I got in the room without a problem. Breakfast was ok. sausage every day. Need to change the meats daily, Staff was nice. The room was great when they cleaned it.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Charles J
Felicia E, General Manager at Country Inn & Suites By Carlson, Florence, responded to this review

Charles, I want to thank you for taking the time to share your feed back. I want to apologize for the inconvenience that you had during your stay. I will be looking into this matter to ensure that it want happen again. I hope that you will giove us another chance to exceed your expectations. More 

Bluffton, South Carolina
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check-in was pleasant, room was fresh and modern, bed was great, breakfast was good. But, internet was horrible. I had to log in with the hotel next door which was a little better. Tv is new but no Hi-Def

Helpful?
Thank blufftonbill
Felicia E, General Manager at Country Inn & Suites By Carlson, Florence, responded to this review

Hi Blufftonbill, Thank you for sharing your experience with us, and We would like to apologize for your issues with our Internet services. I will be checking with our Internet provider. We are glad to hear that everything else was great. We hope to see you again soon. More 

New Port Richey
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Terrible. Booked with points. Got there late. Elevator. Dirty. Hallway 3rd floor. 321. Filthy dirty. Construction dust and dirt all over. Took down sheets to go to bed. On bed linens had pop ( fishes) Stains front desk could not help me they said. They would sendup clean sheets. For me to change beds. After yelling. Etc. needless to say... More 

Helpful?
Thank James R
Felicia E, General Manager at Country Inn & Suites By Carlson, Florence, responded to this review

Dear Mr. and Mrs, I would like to thank you for taking the time to give us your feed back, and I would like to apologize for all your issues during your stay. We try our best to make sure that every guest leaves happy, but sometimes that's not the case. That is our goal and what we strive for... More 

Mountain Top, PA
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

The hotel was clean, the rooms were comfortable, the staff was accommodating, and the breakfast was good. The only downside was the construction, but there was no noise by the time I checked in. The hallway smelled of drywall, but it didn't permeate into my room.

Helpful?
Thank JohnMountaintop
Felicia E, General Manager at Country Inn & Suites By Carlson, Florence, responded to this review

Dear JohnMountaintop, We would like to thank your taking the time to give us your feed back. We are glad the we provide great accommodation for you in spite of renovations. We hope to done by your return trip. More 

Barrie, Ontario, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 22, 2016

We booked ahead of time using points, then arrived later than planned. Check-in was already prepared, with statement & keys at the desk so we were able to go straight in to our room. They didn't have any parking spaced near an electrical outlet so they let us park & re-charge our Volt right near the front entrance. No problems... More 

Helpful?
Thank Erich J
Felicia E, General Manager at Country Inn & Suites By Carlson, Florence, responded to this review

Hello Erich, I Just want to thank you for taking your time to write about your experience here with us. I am so excited you had an excellent time here. I will let the Staff know how much you appreciated it. We are looking forward to your return trip. More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 16, 2016

This was a stopover on the way from Florida to NY. I stayed here before, as time and distance- wise it fits in my schedule. The room was fine as was the hot breakfast, which is a nice touch for travellers. One person made the hotel shine. Ernesta Jet, at the front desk. actually packed up some fresh-baked chocolate chip... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank carolep457
Felicia E, General Manager at Country Inn & Suites By Carlson, Florence, responded to this review

Dear Carol, I want to thank you for taking the time to let us know about your stay. I am so happy that you enjoyed your. I will let Earnestiena know that those chocolate chip made your day. We will have more cookies waiting for you on your return trip. More 

1 review
5 of 5 stars Reviewed August 15, 2016

Very nice updated modern rooms. Very roomy and comfortable. Love the electrical outlets on the wall ABOVE the nightstand for easy phone charging. The complimentary coffee and cookies throughout the day is a nice plus!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 609melodyl
Felicia E, General Manager at Country Inn & Suites By Carlson, Florence, responded to this review

Dear 609melodyl, We appreciate you sharing your experience with us. We are happy you like our newly renovated rooms; we will be done with it soon. We look forward to seeing you soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Renovated, Country Inn and Suites is located conveniently off of exit 164 right off I-95. We offer complimentary breakfast, complimentary fresh cookies and coffee 24/7, and 24 hour business center. We have an outdoor pool for our guests to enjoy as well as a fitness room on site. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Florence

Address: 1739 Mandeville Rd, Florence, SC 29501-7026
Location: United States > South Carolina > Florence
Price Range: $108 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Florence 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Country Inn And Suites Florence
Country Inn & Suites Florence Hotel Florence
Country Inn Florence
Florence Country Inn
Hotel Style:
#6 Business Hotel in Florence
#9 Family Hotel in Florence
#10 Romantic Hotel in Florence
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