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Hilton Garden Inn Florence

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609 Reviews from our TripAdvisor Community

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Showing 605: English reviews
Waverly, New York
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful hotel by a mall and a movie complex. The pool is small and indoors. I would have preferred an outside pool. Plenty to choose from for breakfast. The buffet costs about $10. The dinner menu is reasonably priced

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank toddc793
Haverhill, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very convenient to get to, it is right off 95. Wide range of stores and restaurants in the area. This was just a quick stop on our way to Tampa, we would recommend. Will plan on stopping by when we. Travel in the future. The staff are great.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank M4889IBgregorym
Central Florida, Florida
1 review
4 of 5 stars Reviewed 6 days ago NEW

This is where I stay after a long ride after getting off the highway. It is good to be some where you feel safe. The employees make the stay well worth the stay. Breakfast is good. I would encourage the guest to utilize the cooks. They make great omelets.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 56radcliffeb
Philadelphia
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stopped here to spend the night while driving home from Disney to Philadelphia. Got in late (10:30 pm) with 2 sleeping kids. Gentleman at the front desk was very courteous and friendly, I wish I would have caught his name to put it on here. Room was spacious, 2 queen beds with plenty of room to walk around. Microwave and... More 

Helpful?
Thank hydroxybear
Greensboro, NC
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago

Check in great and thats about it. After checking in we waited of the elevator for 20 mins. Hotel has 2 elevators and only one worked. Ok glitches happen. Next we walk in the room and it was very dirty and carpet just plain disgusting. Went to the bathroom and what appeared to be urine stains splattered on the floor.... More 

Helpful?
Thank DSGGSO
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I am sorry to hear your visit was below our standards. We did have an issue with the elevator in which a part had to be ordered. It has since been repaired. I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please... More 

Atlanta
2 reviews
5 of 5 stars Reviewed 1 week ago

Great stay. Everything was just as I expected from a HGI. Staff was very friendly. The room was comfortable and quiet. The bed was comfortable. Location was great with a lot of things to do around the area. I will stay here again the next time I am in the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank williejoe77
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. We want our guests to be met with a well-trained team that puts guest comfort and satisfaction before everything else. You... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was excellent with a well trained and very courteous staff. Food excellent rooms very clean and comfortable. Location affords shopping with options for reasonable dining and easy access to interstate 95.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank O2591IQjamess
Sydney, Australia
Level Contributor
104 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is classic American style, modern with all necessary amenities. Rooms are large and air conditioned with toiletries provided, large flat screen TV etc. breakfast buffet was excellent, no complaints. But of course you pay more for this level of service. Location, a bit out of the city, but fine if you need parking.

Helpful?
Thank Susan T
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

Thank you so much for staying with us. I am so glad that you enjoyed your stay! We hope you will return soon! More 

Myrtle Beach, South Carolina
Level Contributor
10 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed here on several occasions and the service has always been constantly good. Hotel is located across from Mall and next to the convention center. Indoor pool and hot tub. Good workout room. The do have a restaurant. That serves breakfast and dinner. I am unsure of lunch. The staff are always pleasant and easy to deal with.

Helpful?
Thank John H
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

Thank you so much for staying with us. I am glad that the hotel has everything you need in one place. Unfortunately, we do not have a lunch offering at this time. However, there are many local restaurants to choose from around us! We look forward to having you with us again soon! More 

Columbia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent, Very clean Hotel, great staff, front desk was very friendly and outgoing with with us. Will stay again at this hotel and tell all my family and friends to come. The location was great and traveling here to Florence, SC to enjoy my niece wedding day was a great. The food and bar was also great and the customer... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shonta M
ChadPatterson, General Manager at Hilton Garden Inn Florence, responded to this review

I really appreciate your taking the time to share your pleasure with your recent stay. I always say that a Perfect stay involves special people who add that pleasant touch. I am happy this was the case for you. We want our guests to be met with a well-trained team that puts guest comfort and satisfaction before everything else. You... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
We are conveniently located at the intersection of I-95 and I-20 near the Magnolia Mall, Florence Civic Center and Swamp Fox Cinema. Also in the immediate area are a variety of restaurants and other shopping venues.Our free, 24 hour business center offers guests complimentary copy, fax, secure remote printing and computer processing equipment. Our property has 186 well designed guest rooms with an oversized work desk and ergonomic Mirra chair by Herman Miller, plus complimentary wireless, and wired high speed internet access. In addition, each room offers a refrigerator, microwave and coffee maker.You will appreciate our comfortably casual restaurant, The Garden Grill & Bar. We offer breakfast and dinner service plus nightly room service. Our Pavilion Pantry carries a variety of microwavable foods, snacks and sundries and is conveniently located near the front desk. Other features include a saltwater indoor pool, whirlpool and fitness room. Valet and guest laundry are also available. Hilton Garden Inn Florence is glad to offer our guests Electric Vehicle Charging Stations. ... more   less 

Additional Information about Hilton Garden Inn Florence

Address: 2671 Hospitality Blvd, Florence, SC 29501-7809
Location: United States > South Carolina > Florence
Price Range: $139 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Florence 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
Hilton Garden Inn Florence Hotel Florence
Florence Hilton Garden Inn
Hilton Florence
Hotel Style:
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
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