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Comfort Suites Florence

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#11 of 40 Hotels in Florence
Certificate of Excellence
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Comfort Suites Florence
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403 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Boca Raton, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

A very nice place to stop just off I-95. There are a few casual dining places nearby too. Welcoming lobby and friendly staff. Super spacious room with a great bed!! Clean too! They offered a grab and go bag for breakfast. We had to leave before breakfast started. I would stay here again!

Helpful?
Thank hanilsen
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Hanilsen, Thank you for taking the time out of your busy schedule to answer our online survey, we do appreciate your comments. I see you enjoyed your stay with us... so happy we could provide this service for you. It is always a pleasure to receive feed back from our guest so it is especially nice to hear positive... More 

Falling Waters, West Virginia, United States
Level Contributor
159 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night, but it was fantastic. A must stay while in this area. Everyone were so nice. We will be back someday. Thanks to everyone for making our stay fantastic. Hope to come back someday.

Helpful?
Thank Don B
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Don B, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you... More 

Forest, Virginia
Level Contributor
138 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I passed this hotel on my way to Charleston SC earlier in the week. I had to be in Florence early one morning later in the same week so I decided to give it a chance. When you look at this hotel from the outside, it looks brand spanking new. Apparently it is not. I have since found out that... More 

Helpful?
Thank GRofVA
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for your recent review of your stay at our hotel. We use this feedback as a training tool to ensure that we give our guests the best possible stay. I am so very sorry that we failed to meet all of your expectations. Our goal is to for our guests to have an excellent stay with us. We... More 

Washington, North Carolina
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here one night on our way to Florida. Decent size clean room, but the beds were very uncomfortable. And the area around it was very poorly signed; I could see the hotel, but it took about half an hour to find my way in.

Helpful?
Thank travelbug71971
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Travelbug71971, Thank you for your feed back! We appreciate you staying with us, and sharing your experience. It is always a pleasure to hear back from our guest. I see, however, that you did not enjoy the beds. I am sorry that you did not enjoy your rest but the beds we offer are made by Simmons Beautyrest which... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 11, 2016 via mobile

Jenny very nice at check in. Made sure she acknowledged you when you came up even though waiting on someone. Bed and pillows very comfortable. Room very clean. Only complaint is don't like the air conditioner right next to the bed. Would stay again.

Helpful?
1 Thank Susan C
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Susan C, Thank you for taking time to review our hotel. We do appreciate your business and your feed back. It is so pleasing to hear that Jenny did an excellent job taking care of you at your check in, she is a great asset to our team. We are proud to have her on board. It sounds like... More 

La
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 10, 2016

I stayed at the Comfort Suites in Florence, SC twice in June 2016. The room was nicely designed with a small separate sitting area from the sleeping area. The amenities in the room were top quality, and the microwave and refrigerator were great additions. Staff were very nice and accommodating. The room was very comfortable, and the hotel and surrounding... More 

Helpful?
Thank LaTraveldog
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear LaTraveldog, Thank you for sharing your recent experience of the Comfort Suites of Florence. We appreciate your business and your feed back. It is wonderful to hear that you enjoyed your experience but I do see that you had problems with the ice machines. I apologize for that inconvenience... unfortunately as machines will do from time to time.. they... More 

Morrisdale, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 9, 2016 via mobile

The hotel room was spacious and had a divider to separate the couch from the bed area. The room was clean. The staff was very friendly and the free breakfast was delicious! There was also an indoor pool with a door to the outside patio. My husband and I could sit outside while our older kids swam and still keep... More 

Helpful?
Thank StephMac75
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear StephMac75, Such a pleasure to hear that you and your family enjoyed your stay. It is always a pleasure to be able to provide the necessary environment for our guest to relax, rejuvenate and refresh before their next day. Thank you for being our guest and we look forward to the next time you are in Florence. Thanks again... More 

Albany, Georgia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 28, 2016 via mobile

I visited this hotel and everything about it was excellent. The breakfast was delicious, the staff were very kind and the cleanliness was superb. I would recommend this hotel to anyone if you want great quality for your money.

Helpful?
Thank 82tammy052
Management response:

Thank you for your comments. We use feedbak from our guests to help us ensure that we provide excellent service to our guests. We are please to know that your stay was all you hoped it would be. Thanks again and we look forward to seeing you soon. More 

Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 27, 2016 via mobile

Great value in a great location. Several restaurants in the area and easy access to he interstate. Nice amenities including a hot breakfast. Entire facility was very clean and well maintained. Staff was polite. Would definitely stay here again when in the area.

Helpful?
Thank persimmonpudding
Management response:

Thank you for your feedback regarding your recent stay at our property. We use the information our guests provide to ensure that we continue to provide superb service for all that stay with us. We hope to see you again soon. More 

1 review
3 of 5 stars Reviewed June 16, 2016 via mobile

Look, this is a really nice hotel. But that's not what I'm going to talk about here because matter how nice Comfort Suites is it doesn't matter if the WiFi never ever works. I've stayed here maybe a month since the beginning of the year for work nearby. I need WiFi to do my job. I like to have it... More 

Helpful?
Thank OTR4LIFE
Management response:

I would like to take this opportunity to thank you for choosing to stay with us and to apologize that your stay was not an excellent one due to problems with the internet. This week our IT team has been checking our internet hardware. They have installed a new Gateway box and they have talked with the provider regarding the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
This State of the Art, beautifully designed, luxury hotel, off I-95 in Florence, SC has it all. We have an indoor pool, fitness center, business center, WiFi, Ethernet, and a complimentary hot breakfast. You won't be disappointed! We offer a decent rate, friendly staff, delicious food, wonderfully appointed Meeting Room with the latest in Audio/Visual Technology. This property is of such high quality, no wonder it was named Choice Hotels International, 2011, Rookie of the Year! ... more   less 

Additional Information about Comfort Suites Florence

Address: 2120 W Lucas St, I-95, Exit 164, Florence, SC 29501-1205
Location: United States > South Carolina > Florence
Price Range: $110 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Florence 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Comfort Suites Florence Hotel Florence
Hotel Style:
#5 Family Hotel in Florence
#7 Business Hotel in Florence
#8 Romantic Hotel in Florence
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