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Comfort Suites Florence

#11 of 40 Hotels in Florence
Certificate of Excellence
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2120 West Lucas Street, I-95, Exit 164, Florence, SC 29501
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400 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Washington, North Carolina
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here one night on our way to Florida. Decent size clean room, but the beds were very uncomfortable. And the area around it was very poorly signed; I could see the hotel, but it took about half an hour to find my way in.

Helpful?
Thank travelbug71971
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Jenny very nice at check in. Made sure she acknowledged you when you came up even though waiting on someone. Bed and pillows very comfortable. Room very clean. Only complaint is don't like the air conditioner right next to the bed. Would stay again.

Helpful?
1 Thank Susan C
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Susan C, Thank you for taking time to review our hotel. We do appreciate your business and your feed back. It is so pleasing to hear that Jenny did an excellent job taking care of you at your check in, she is a great asset to our team. We are proud to have her on board. It sounds like... More 

La
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Comfort Suites in Florence, SC twice in June 2016. The room was nicely designed with a small separate sitting area from the sleeping area. The amenities in the room were top quality, and the microwave and refrigerator were great additions. Staff were very nice and accommodating. The room was very comfortable, and the hotel and surrounding... More 

Helpful?
Thank LaTraveldog
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear LaTraveldog, Thank you for sharing your recent experience of the Comfort Suites of Florence. We appreciate your business and your feed back. It is wonderful to hear that you enjoyed your experience but I do see that you had problems with the ice machines. I apologize for that inconvenience... unfortunately as machines will do from time to time.. they... More 

Morrisdale, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel room was spacious and had a divider to separate the couch from the bed area. The room was clean. The staff was very friendly and the free breakfast was delicious! There was also an indoor pool with a door to the outside patio. My husband and I could sit outside while our older kids swam and still keep... More 

Helpful?
Thank StephMac75
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear StephMac75, Such a pleasure to hear that you and your family enjoyed your stay. It is always a pleasure to be able to provide the necessary environment for our guest to relax, rejuvenate and refresh before their next day. Thank you for being our guest and we look forward to the next time you are in Florence. Thanks again... More 

Albany, Georgia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I visited this hotel and everything about it was excellent. The breakfast was delicious, the staff were very kind and the cleanliness was superb. I would recommend this hotel to anyone if you want great quality for your money.

Helpful?
Thank 82tammy052
Management response:

Thank you for your comments. We use feedbak from our guests to help us ensure that we provide excellent service to our guests. We are please to know that your stay was all you hoped it would be. Thanks again and we look forward to seeing you soon. More 

Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great value in a great location. Several restaurants in the area and easy access to he interstate. Nice amenities including a hot breakfast. Entire facility was very clean and well maintained. Staff was polite. Would definitely stay here again when in the area.

Helpful?
Thank persimmonpudding
Management response:

Thank you for your feedback regarding your recent stay at our property. We use the information our guests provide to ensure that we continue to provide superb service for all that stay with us. We hope to see you again soon. More 

1 review
3 of 5 stars Reviewed June 16, 2016 via mobile

Look, this is a really nice hotel. But that's not what I'm going to talk about here because matter how nice Comfort Suites is it doesn't matter if the WiFi never ever works. I've stayed here maybe a month since the beginning of the year for work nearby. I need WiFi to do my job. I like to have it... More 

Helpful?
Thank OTR4LIFE
Management response:

I would like to take this opportunity to thank you for choosing to stay with us and to apologize that your stay was not an excellent one due to problems with the internet. This week our IT team has been checking our internet hardware. They have installed a new Gateway box and they have talked with the provider regarding the... More 

Columbia, South Carolina, United States
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 7, 2016

My wife and I visited this hotel over the weekend for a business trip. We were in town shooting a wedding as we are both traveling photographers. This hotel was very nice, a fairly new hotel. The inside decor in the lobby is very well decorated, credit to the interior designer for a great job designing the lobby. Room: The... More 

Helpful?
Thank Leon D
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Leon, Wow!! What an amazing career you and your wife share. To be able to look at something in a different way and create a vision of beauty from that inner most sight is absolutely amazing. So thanks for the compliment to our interior designer on doing such a wonderful job on our hotel. It is an absolute pleasure... More 

Lexington, South Carolina
Level Contributor
5 reviews
3 of 5 stars Reviewed June 6, 2016

The hotel itself was nice. The lady at the desk when I came in to check into our room was the unfriendliest person I've ever met in that position. In my opinion, she is not front desk material. Evidently everyone in the rooms on the floor we were on (at least on the side we were on) knew each other... More 

Helpful?
Thank SDrafts
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Good morning and thank you for sharing your recent experience at the Comfort Suites of Florence. I apologize that the front desk agent seemed the unfriendliest person you ever encountered in a front desk position. I assure you that normally she is a very friendly person, but the night you stayed with us she had a bachelor party that had... More 

linden
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 1, 2016 via mobile

The price per night is a bit high compared to other hotels but well worth it . The rooms are clean and beds are amazing . The indoor pool is clean and the gym is well equipped. The staff was polite and very helpful . I couldn't imagine a better hotel then this for an overnight stay.

Helpful?
Thank lovingwildwood
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Lovingwildwood, Thank you for taking the time to share your feed back on your recent stay, we really appreciate your comments. We are pleased we were able to provide the heated indoor pool for relaxing, the gym for working out and the amazing beds for resting. Ensuring you and your family a good nights rest to begin your journey... More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
This State of the Art, beautifully designed, luxury hotel, off I-95 in Florence, SC has it all. We have an indoor pool, fitness center, business center, WiFi, Ethernet, and a complimentary hot breakfast. You won't be disappointed! We offer a decent rate, friendly staff, delicious food, wonderfully appointed Meeting Room with the latest in Audio/Visual Technology. This property is of such high quality, no wonder it was named Choice Hotels International, 2011, Rookie of the Year! ... more   less 

Additional Information about Comfort Suites Florence

Address: 2120 West Lucas Street, I-95, Exit 164, Florence, SC 29501
Location: United States > South Carolina > Florence
Price Range: $111 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Florence 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Hotwire, Priceline, Choice Hotels and Travelocity so you can book your Comfort Suites Florence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Florence Hotel Florence
Hotel Style:
#5 Family Hotel in Florence
#7 Business Hotel in Florence
#8 Romantic Hotel in Florence
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