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Residence Inn Florence

Traveler (80)
Room & Suite (55)
Dining (23)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
37Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Reviews & more
410Reviews
122Photos
6Q+A
95Room tips
Traveler rating
  • 287
  • 87
  • 19
  • 11
  • 6
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
We have stayed at this particular property many times as we travel up and down I-95 on the way to and from Florida. The location is perfect, but we were not as impressed with that the rooms. I thought that the rooms had been upgraded to the new look, but this room was
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Response from Renee' L, General Manager at Residence Inn Florence
Responded 1 week ago
Dear cdsamm, We appreciate you staying with us on numerous occasions! I apologize that you did not receive a good night's rest during your stay this last time. All of our rooms have been renovated and all of our mattresses were replaced during this time as well. Please give us another chance during your travels on I-95. Thank you!
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I work in Florence at least two weeks every month, and have stayed at this hotel several times. The management used to be better, but has recently gone downhill. I work mostly night shifts, and they routinely fail to honor straightforward and simple requests that will allow me
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Response from Renee' L, General Manager at Residence Inn Florence
Responded Oct 29, 2018
Guptap98 Thank you for sharing your feelings with us concerning your experience during your stay. I apologize for any miscommunications that you had with management and staff. If you will-please allow us the opportunity to serve you better and give us another chance to make things right.
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This hotel is average. That's the best I can say for it. The married couple I was traveling with said their room was too warm all night, while my brother said his room was drafty and freezing cold in the early morning hours. He later found out that this was the result of a vent
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Response from Renee' L, General Manager at Residence Inn Florence
Responded Oct 29, 2018
Hello Pointeshoes4christ, Thank you for choosing to stay at the Residence Inn Florence and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel maintenance team to ensure the necessary guidelines are in place. Once again, thank you for your valued feedback and we hope that you would give us another chance to make your stay more enjoyable when your travels bring you back to Florence.
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Excellent hotel. Very clean, great breakfast, wonderful staff. Cynthia, who prepared and served the breakfast, was absolutely wonderful. So attentive and pleasant. She is definitely an asset to Residence Inn. Would stay here again.
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Response from MarquitaP10, Manager at Residence Inn Florence
Responded Oct 26, 2018
Trudy C, Thank you for the kind words. We look forward to seeing you again in the near future. Safe travels!
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I have probably stayed in 20 different Residence Inns. This one ranks in the top 5. Plenty of parking, clean, nice staff, great room, convenient to the interstate, pet friendly and a good breakfast! There must be 4 Marriott hotels on the access road.
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Response from MarquitaP10, Manager at Residence Inn Florence
Responded Oct 18, 2018
Dean3839- Thank you for the kind review. We look forward to serving you again when you travels bring you back to Florence.
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12345611
Do you have any 'no pets allowed' rooms?
I believe they do
0 votes
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When were the rooms at this hotel last updated?
They have started and just about completed an upgrade to their rooms. I was there within the last two months and saw the results myself
1 vote
do you have jacuzzi in rm?
No we do not have a Jacuzzi in our guestroom
0 votes
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do you offer a complimentary breakfast?
Yes we have a breakfast with hot and cold items- it is the best breakfast around!!
0 votes
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Do you have any 2 br/2 bath rooms in your hotel?
Yes they do. I usually book these rooms as there are 6 in our party.
1 vote
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12
"The first floor is very noisy."
"The rooms were clean and the ac worked great. "
"Close to stairway makes for easy entry without needing elevator"
"Choose another hotel in the area."
"We always ask for a high floor with a quiet room."
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PRICE RANGE
$131 - $188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn florence hotel florence
LOCATION
United StatesSouth CarolinaFlorence
NUMBER OF ROOMS
95
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