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Courtyard Florence

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#10 of 40 Hotels in Florence
Certificate of Excellence
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260 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Hartsville, South Carolina
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here one night and was so impressed with the staff and the property. The front desk was knowledgeable and quick with check-in. The Bistro is beautiful and well run. Plenty of parking, air conditioner worked well, very comfortable bed. I would recommend this hotel for short stays or long stays. Very well managed.

Helpful?
Thank Morgan M
Sterling, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 20, 2016 via mobile

I don't even know where to start. I have calmed down since then... We had a horrible night here. There was a tennis game and I guess the entire tennis team booked the entire Hotel. Marriott failed to mention that when we book the room. We were put between two rooms full of kids. The hotel was literally over ran... More 

Helpful?
Thank jasonandrea2016
Dan P, General Manager at Courtyard Florence, responded to this review

I'm very sorry to hear that you did not enjoy your stay at the Courtyard by Marriott in Florence, SC. We always strive to deliver a positive experience to our guests each time they stay. I certainly would not have expected any team or guest to disturb the other guests in the hotel and always work to ensure the satisfaction... More 

2 reviews
5 of 5 stars Reviewed August 12, 2016

I had a very pleasant stay at the Courtyard Hotel and really enjoyed the room and staff. Housekeeping staff and front desk were awesome. Jade was very helpful as well as efficient and polite. A+ all the way !!!

Helpful?
Thank Christopher R
Omaha, Nebraska
1 review
5 of 5 stars Reviewed August 9, 2016

Just want to shout out to Courtyard, and especially Jade at the front desk, for outstanding service when my mother died. I needed an extra room to accommodate family coming in for the funeral, and Jade bent over backwards to make sure we were treated with utmost respect and kindness during a very difficult time in our lives. Her compassion... More 

Helpful?
Thank bevcarlson
Wesley Chapel, Florida
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed July 23, 2016 via mobile

Stayed one night here with my family and it wasn't awful but we use Marriott and Hilton quite often and this wasn't my favorite. The room wasn't clean, particularly the bathroom, the water pressure sucked and the staff was horribly rude. The next morning, I tried to ask a staff member a question about somewhere to eat for breakfast (since... More 

Helpful?
Thank Tealeafperfection
Dan P, General Manager at Courtyard Florence, responded to this review

Thank you for choosing to stay at the Courtyard in Florence, SC and for taking the time to provide us with feedback. It is truly disappointing to read how your stay was. It is so unlike any member of our team to be so dismissive. We try to go above and beyond for each of our guests regardless of how... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

The rooms were clean overall but the bathroom area had some rust and staining. There is a nice park within walking distance and there are several stores and restaurants in the area. The beds were very comfortable. The pool looked well maintained. Friendly staff.

Helpful?
Thank roru1
Dan P, General Manager at Courtyard Florence, responded to this review

We're glad you enjoyed your stay at the Courtyard in Florence, SC. We appreciate you choosing to stay with us and for your review. I hope you took some time to venture into the Veteran's Park and to see a little bit of the surrounding area. Please think of us the next time you are in town! More 

Concord, North Carolina
1 review
4 of 5 stars Reviewed July 2, 2016

The staff is incredible! They always go out of their way to make your stay a great one. Jade, Erica, Brianna, Davit, and Josiah are all awesome! I am always greeted with a smile and they make me want to return as a guest to this hotel! James

Helpful?
Thank JamesKY2016
Manalapan, New Jersey
Level Contributor
230 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed June 26, 2016 via mobile

Just need a room for over night and always go with a MARRIOTT because of there great reputation of quality and once again they came through the staff was excellent the lobby was clean and fresh smelling and the room were the same so go with a MARRIOTT and you'll never go wrong

Helpful?
1 Thank SLIPER
Baltimore, Maryland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 23, 2016 via mobile

Great spot! Was a little nervous when we checked in as there were many children in the lobby; however we had a quiet stay. Staff was friendly and the hotel clean. Just off 95 with lots of restaurants. Many stores like Target just in case you need anything.

Helpful?
1 Thank Sherry H
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2016

I was traveling from Florida to Pennsylvania and this was my stopping point. Brianna was there when I checked in at 2:30 in the morning and was very helpful and got my friend in I in a room quick. In the morning when we woke and were hitting the road, Jade was working and helped with an issue I thought... More 

Helpful?
1 Thank xosophia96
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Courtyard Florence

Address: 2680 Hospitality Blvd, Florence, SC 29501-7808
Location: United States > South Carolina > Florence
Price Range: $142 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Florence 3*
Number of rooms: 90
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Also Known As:
Courtyard By Marriott Florence Hotel Florence
Florence Marriott
Florence Courtyard
Hotel Style:
#1 Family Hotel in Florence
#3 Business Hotel in Florence
#5 Romantic Hotel in Florence
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