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Quality Inn & Suites Civic Center

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Quality Inn & Suites Civic Center
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231 Reviews from our TripAdvisor Community

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Showing 226: English reviews
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Springfield, Massachusetts
Reviewed 2 days ago NEW

Upon checking in, we noticed that the smoke detector in the room was beeping (low battery?) we were able to move to a new room with no problem. Staff were friendly and helpful. Other than that, no problems. Breakfast was the usual. Coffee was on the weak side.. Good spot to stop while traveling.

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Helpful?
Thank Carolyn B
Halifax, Canada
HOTEL’S FAVORITE REVIEW
Reviewed November 30, 2016

This a great place to stay. It is clean and the rooms are modern. They are well maintained and the staff is friendly. The breakfast was great too! We would stay here again. We liked that it was easy on and off the I-95 as well. Great for travelers.

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Helpful?
1Thank dovemin
About Hotel's Favorite Review
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Dear Dovemin We are so glad that you had a super stay at our Quality Inn & Suites Civic Center. Thank you for choosing our hotel and for posting this review so others know of your experience. We look forward to seeing you again when you travel to Florence SC Quality Inn & Suites Civic Center Florence, SC

Alexandria, Virginia
Reviewed 1 week ago

The room was large and very clean. The bathroom was spotless. The king bed was very comfortable. There was a good variety of foods on the breakfast bar. Fast, reliable internet service. The jacuzzi tub was much appreciated!

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Helpful?
Thank 137allenw
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Dear 137allenw, Thank you for choosing our Quality Inn on your way to Florida. Thank you also for posting this review of your visit. It is always good news to learn that our guest enjoyed their stay with us. Please come back soon. Most sincerely, Quality Inn & Suites Civic Center Florence, SC

Columbia
Reviewed 2 weeks ago

Stayed here on Tuesday, March 7th. My company paid for the room. Well, I had to put a credit card on file and they ended up charging my card for the full rate of the room. Called back three days later and spoke to a Ms. Harrison who was EXTREMELY rude and said it had been taken care of, well...

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Helpful?
Thank scdude10
QualityInnflorence, Manager at Quality Inn & Suites Civic Center, responded to this review

First allow me to apologize for any inconvenience the mix up with the credit cards may have caused. It can take a few days for refunds to be accepted by banks. If at any time while i was assisting you and your company I was anything less than professional, helpful, and courtesous you have my heartfelt apology. I do my...

Reviewed 3 weeks ago via mobile

Stay away. Not newly renovated as stated. To there credit the bed and sheets were new and clean, outside of that the room was very dirty. The first non-smoking room smelled of cigarette smoke (208). We were then moved to 222 which did not smell. After my wife cleaned the human hair balls off the floor and wiped down the...

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Helpful?
Thank Ashley L
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Dear Ashley L, We are so sorry that we did not meet your expections. Rest assured we have already addressed the issues you mentioned and must say we did not find the same problems that you mentioned. Yes, we have newly renovated rooms, we are proud that we offer upedated rooms that are clean and comfortable. Again, we apologize that...

Ottawa, Canada
Reviewed 3 weeks ago via mobile

My wife and I stopped here for one night with our cat on the way home to Canada. This is a great pet friendly hotel and we enjoyed our stay. There is a $20 fee to bring a pet. Keep in mind that you access all rooms from the outside and half of them are on the second floor. Be...

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Helpful?
Thank OttawaTravelDuo
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Dear OttawaTravelDuo, Thank you for choosing our hotel. Your comments are very important since we use our guest opinion to make changes and improvements. Again, we appreciate your business and we look forward to seeing you again soon. Most sincerely, Quality Inn & Suites Civic Center Florence, SC

Reviewed 3 weeks ago via mobile

The front desk is helpful and very nice check in is easy and efficient as his check out the rooms are nice clean and comfortable the housekeeping staff are so nice and kind and keep the hotel and just immaculate

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Helpful?
Thank jan b
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Dear Jan B, It was an absolute pleasure to have you stay with us. Your comments sure made our day. Your business is very important to us, please make us your home when you travel in the Florence area. Thank you so much for choosing our hotel. Most sincerely, Quality Inn & Suites Civic Center Florence, SC

new york
Reviewed February 1, 2017

Very close to 95 so good for one night. This is an older hotel that could use some updates. Bedding was clean and seemed newer. You enter the rooms from the parking lot and it was a little noisy until about midnight. We were able to walk to a nearby restaurant for dinner.The staff was nice and the breakfast in...

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Helpful?
1Thank daydreamer19
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Dear Daydreamer19 Thank you for choosing our hotel and for posting this review of your visit. We do hope you will visit again when you travel in the Florence area. Quality Inn & Suites Civic Center Florence, SC

Pictou, Canada
Reviewed January 30, 2017

The rooms are very small and sink is outside bathroom. The front staff were not impressed with our coupon and gave terrible service. I never write a bad review I choose not to write anything at all but decided people should know about this before hand. We will not be returning for this reason.

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Helpful?
Thank NSAdventureSeekers
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Dear NSAdventureSeekers We are so sorry that you were not pleased with your recent visit with us. Your experience is not typical of our hotel and services, however, we do appreciate your feedback so we can make improvements. We do appreciate your business and hope you will visit again. Quality Inn & Suites Civic Center Florence, SC

Voorheesville, New York
Reviewed January 26, 2017

We stayed two nights on our way south, we have a 200lb mastiff and most hotels Do not want big dogs. But this one was good with it. We had room 131 facing target which I was happy about. King suite,frig,micro & coffee pot. Shower was good , clean room only thing VERY Humid (we went and bought a dehumidifier!!)...

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Helpful?
Thank Mrd666
Gloria B, Guest Relations Manager at Quality Inn & Suites Civic Center, responded to this review

Dear Mrd666 Thank you so much for choosing our hotel and for posting this review so other travelers know of your experience. We do hope you will visit again when you travel in the Florence area. Quality Inn & Suites Civic Center Florence, SC

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites® Civic Center hotel is conveniently located with easy access to many local attractions and points of interest. This Florence, SC hotel is near Darlington Raceway, Florence Civic Center and the Florence Museum of Art, Science and History. Francis Marion University is 15 miles and Coker College is 30 miles away. Shopping is available nearby at the Magnolia Mall, featuring more than 70 stores and services. A variety of entertainment venues, restaurants and cocktail lounges can be found in the surrounding area, including several within walking distance from this South Carolina hotel. Guests are provided many amenities and features, including: •Free hot, fresh and healthy breakfast with sausage gravy, waffles and eggs•Free wireless high-speed Internet access•Free coffee•Free local calls•Pet-friendly hotel; additional fees apply. After a long day of work or play, enjoy an invigorating workout in the exercise room and a relaxing swim in the seasonal outdoor pool. Business travelers will appreciate the business center, free newspaper and access to copy and fax services. The meeting room is capable of handling up to 30 people for most events and business functions. All spacious guest rooms come equipped with refrigerators, microwaves, hair dryers, coffee makers, irons, ironing boards and 32-inch flat-screen televisions with high-definition channels. Pay-per-view movies are available. Non-smoking rooms are offered. Ample parking and a safe are available on the premises of this Florence, SC hotel for added guest convenience. Affordable rates, excellent amenities and a convenient location make the Quality Inn & Suites Civic Center hotel the perfect place to stay on your next visit to Florence, South Carolina. We look forward to having you as our guest. ... more   less 

Additional Information about Quality Inn & Suites Civic Center

Address: 150 Dunbarton Drive, Florence, SC 29501
Location: United States > South Carolina > Florence
Price Range: $94 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Civic Center 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Inn And Suites Civic Center
Quality Inn & Suites Civic Hotel Florence
Quality Inn Florence
Florence Quality Inn
Quality Inn Civic Center
Hotel Style:
#11 Romantic Hotel in Florence
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites Civic Center staff and other travelers.
6 questions
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Baltimore, United States
over a year ago
Gray, Georgia
7 months ago
Massena, New York
over a year ago

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Questions? Get answers from Quality Inn & Suites Civic Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for the jacuzzi tub!”
 of 5 bubbles 137allenw, 1 week ago | Read review
“We stayed in room 105 and it was wonderful. It was quiet and the bed was comfortable.”
 of 5 bubbles dovemin, Nov 30, 2016 | Read review
“Rooms are accessed from the outside. We found the first floor easy for quick trips to the grass with our dog.”
 of 5 bubbles 404robertt, Aug 24, 2016 | Read review
“second floor rooms are accessed from only a few stairways so it can be a long way to your car”
 of 5 bubbles Daveskis, Jul 21, 2016 | Read review
“Don't accept rooms 206 thru 209. There is a blocked door that leads to the adjacent room.”
 of 5 bubbles NeetNeetN, Jun 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question