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    WoodSpring Suites Columbia Fort Jackson

    931 Spears Creek Ct, Elgin, SC 29045-8281
    (803) 630-3233
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    12/24/2017 12/25/2017
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    $65
    $65
    $65
    Traveler (6)
    Room & Suite (15)
    Hotel & Grounds (8)
    Overview
    • Excellent31%
    • Very good20%
    • Average6%
    • Poor3%
    • Terrible40%
    Sep 15, 2017
    “Stay at the hotel for my daughter's graduation ceremony”
    Jul 18, 2017
    “Fraud/Rip Off”
    Free Internet
    Free Parking
    Air Conditioning
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from WoodSpring Suites Columbia Fort Jackson
    Special Offer: Now a Pet-Friendly Hotel
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (29)
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    1 - 5 of 29 reviews

    Reviewed September 15, 2017

    That hotel is very filthy. The bathrooms are very nasty. I stayed there for 2 nights and I could not even shower. The towels are very dirty. No soap in the bathroom. Customer service was horrible. There is a lady named Ms. Amber, she was...More

    Thank hawahemoh
    Response from 181omarra, Area Manager at WoodSpring Suites Columbia Fort JacksonResponded October 11, 2017

    Dear Hawalemoh, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    Reviewed July 18, 2017 via mobile

    Do not stay here they do not honor rates the rooms are booked at through 3rd party companies like Expedia, Orbitz or Trip Advisor ..Despite the horrible reviews I still decided to give this place a try ..I was checking on on 7/14 2 double...More

    Thank Diane1114
    Response from Mitchell L, Manager at WoodSpring Suites Columbia Fort JacksonResponded August 2, 2017

    Diane, I wanted to start by apologizing that there was a misunderstanding about your reservation. I will have to review the information to see what might have happened. It is unfortunate that we lost your business and you were inconvienaced by having to go to...More

    Reviewed May 23, 2017

    I believe in giving businesses a chance to make it right. Apparently WoodSprings Suites doesn't care. My husband and I reserved a room at the Columbia Fort Jackson Hotel, I was quite frankly ready to leave immediately upon entering the room, however I did not...More

    2  Thank Be B
    Response from Mitchell L, Manager at WoodSpring Suites Columbia Fort JacksonResponded June 2, 2017

    I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our...More

    Reviewed May 16, 2017

    The room was dirty - floor had not been vacuumed or mopped. Dirt and grime throughout the kitchen. Bathroom was disgusting. The "free" wifi was a joke! Transmission rates never got above 5MBS and you have to pay for regular wifi service - that's a...More

    3  Thank militarycharters
    Response from Mitchell L, Manager at WoodSpring Suites Columbia Fort JacksonResponded May 18, 2017

    Thank you for taking the time to post a review of your stay with us. I apologize that we failed in our mission to delight our guests. The condition of the room describe is unacceptable. We will be working with the team to make marked...More

    Reviewed November 8, 2016 via mobile

    Hotel was very affordable for our one night needed stay. However, this hotel offered the bare necessities. No fancy bedding, no coffee maker (unless you buy for $20), no iron, or hangers. We had to pay extra for WiFi. We had to request soap and...More

    2  Thank Lindsey R
    Management response:Responded November 10, 2016

    Dear Lindsey, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Details
    • Price range
    • $47 - $83 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 121
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Cheap Tickets, Orbitz and Hotels.com so you can book your WoodSpring Suites Columbia Fort Jackson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • South Carolina >
    • Elgin
    • Also Known As
    • Value Place Columbia Hotel Elgin
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    Traveler (6)
    Room & Suite (15)
    Hotel & Grounds (8)
    Bathroom (5)
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    Ask a question
    Questions & Answers
    Stan264
    June 27, 2016|
    Answer
    Response from HMSVP | Property representative |
    We are located 6 miles from the I-77 and I-20 interchange. Unfortunately we don't allow pets.
    0
    Votes
    Room Tips
    "Horrible. The place was filthy. Horrible place to be during your travel. Ms. Amber at the customer service..."
    Read review
    "For your best room - stay someplace else!"
    Read review
    "Quiet and secure"
    Read review
    "Don't stay here"
    Read review
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