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Red Roof Inn Columbia West, SC

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Red Roof Inn Columbia West, SC
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147 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Reviewed 1 week ago via mobile

I recently stayed at this location. Was impressed with the room love the updated room. Housekeeping was very friendly the front desk clark Diana was very friendly and helpfull. After the last few days i have had I'm so glad i came here. I felt welcomed and appreciated. I wish all hotels were greatfull and treat people with respect like...

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Helpful?
Thank chrissymanigault
Reviewed 2 weeks ago via mobile

I'd like to extend my gratitude to Ms. Irene who assisted me with my reservation on 1/2/17,dhe was very professional and quite polite. I just wanted to report her actions on my own, it I could give her a little hourly raise I would.

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Helpful?
Thank Carolyn L
Treasure Island, Florida
Reviewed 2 weeks ago

Front desk gentlemen was very friendly and helpful (his name was Al). We stopped just for the night to sleep after driving from NY and continuing the next day to FL. In the past we have had bad experiences at these one night stays and usually plan to sleep a few hours and be up and out by 3 am....

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Helpful?
Thank Maegan R
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

I am very sorry that your experience with us did not meet your expectations. We hope in the future you give us a another chance to better accommodate you. My sincerest apologies.

Savannah, Georgia
Reviewed 4 weeks ago

Al was a very outstanding customer representative. He checked me in on time and made sure I was comfortable with my Visite at the hotel. He greeted me with a heartwarm smile that can make anyone feel at home. His hospitality was incredible. I would truly come back and give my service to red roof Inn. Thanks a lot for...

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Helpful?
Thank powerhouseanointing
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. We are glad that you enjoyed your stay with us! I read that you had a great experience with our front desk staff! We train our staff members to provide the utmost service and give a warm welcome to all of our...

Reviewed 4 weeks ago via mobile

We should have known when we entered the lobby and saw a sign that reservations could not be cancelled more than 15 minutes after check-in that we should run away; sadly, we did not. Our room was awful - dirty, outdated, and the heat was in the 80s when we entered and it took overnight to make the room temperature...

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Helpful?
Thank PalmettoTraveler
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. I apologize for any inconvenience you may have experienced during your stay with us. I will definitely look into the many problems and dissatisfying service you came across. We hope that you come back to our property and find it more satisfying...

Reviewed December 14, 2016 via mobile

I just recently came and checked into the red roof inn west in Columbia sc. I was very impressed being greeted so friendly by the front desk employee. I appreciated how friendly and patient Diana was. I was having a rough day. But thanks to her southern hospitality she brighten my day. I wish there was more people in the...

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Helpful?
Thank Chrissyhelveston
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. We are pleased you had a great stay and excellent service! I am glad that you felt accommodated and your check-in was fast and satisfactory. Thank you again for your review, it would be a great pleasure to provide another exceptional stay...

Reviewed December 8, 2016 via mobile

My family and I came into town and needed somewhere to stay and this motel was one of a few "not so spectacular" motels in the area, but was our first choice because we have stayed at other Red Roofs before so we figured it would be our best option. When we arrived, Shon welcomed us with the most brightest...

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Helpful?
Thank DJBrown838
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. We are pleased you had a great stay and excellent service! I am glad that you felt accommodated and your check-in was fast and satisfactory. I am also glad that you felt that our front desk staff was friendly and helpful! Thank...

Reviewed December 6, 2016 via mobile

Upon trying to check in early the room wasn't ready , which was fine because the hotel isn't far form the mall. Jawanna checked me in & what a joy she was ! Great customer service!! The room was mediocre but ok for one night . I learned on my visited that this hotel is not cooperate so my advice...

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Helpful?
Thank Richard D
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. We apologize for not having your room ready when you arrived, but I am happy to hear that you were satisfied with our service! We are also glad that you took advantage of the excellent location of out hotel. We look forward...

Reviewed December 3, 2016 via mobile

I am writing this review in reference to your employee by the name of Irene. I was nothing less than satisfied by the outstanding customer service that I received checking into the Red Roof Inn. Not only was I pleased with the service but the room was also accommodating! I will definitely be obliged to stay here again while traveling!...

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Helpful?
Thank bkjohnson77
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. We are pleased you had a great stay and excellent service! Thank you again for your review, it would be a great pleasure to provide another exceptional stay for you! If you have any questions or concerns please contact the Red Roof...

Hopkins, South Carolina
Reviewed November 27, 2016 via mobile

Fast check in. Updated rooms, great rate. Very Comfortable beds, flat screen tv, and coffee maker. Close to Downtown Columbia, Walmart, and Restaurants. Just off of I-26, and just 3 exits from The mall. Perfect location, for a great price.

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Helpful?
Thank LuxuryTravelVIP
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. I am so glad to hear that you enjoyed your stay with us! We do all that we can to provide the best amenities for all of our guests. We also make sure that all of our guests get what they paid...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking

Additional Information about Red Roof Inn Columbia West, SC

Address: 10 Berryhill Road, Columbia, SC 29210
Location: United States > South Carolina > Columbia
Price Range: $47 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Columbia West, SC 2*
Number of rooms: 109
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Also Known As:
Columbia Red Roof Inn
Red Roof Inn Columbia
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Columbia West, SC staff and other travelers.
2 questions
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7 months ago

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Questions? Get answers from Red Roof Inn Columbia West, SC staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a first floor room and pack a nightlight so you can find the bathroom at night.”
 of 5 bubbles S2535YJsamuelm, Oct 31, 2016 | Read review
“A room at a different location would probably be better.”
 of 5 bubbles 841jeffreyl, Oct 24, 2016 | Read review
“There is no elevator so I would not take the second floor again with my dogs.”
 of 5 bubbles marionrf, Oct 19, 2016 | Read review
“They upped the stranded price by $40 to $50 dollars on rooms due to the storm. Gave No discounts until the week after the storm”
 of 5 bubbles alibilly2016, Oct 10, 2016 | Read review
“All the rooms are about the same, but the front of hotel has a better vibe.”
 of 5 bubbles MsLadyDCnNC, Aug 16, 2016 | Read review
5 of 5
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