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Embassy Suites by Hilton Columbia - Greystone

EmbassySuites.com$121
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$134*
$121*
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$134*
$134*
$121*
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Beech Island, South Carolina
Reviewed yesterday NEW

Embassy hotel chains is always my favorite place to stay when out of town. But this one, is by far the worst. Customer service at the front desk was horrible, and not willing to make me feel comfortable staying at this hotel. I call down stairs to inform them that I needed another ice bucket cause the one in the...

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Helpful?
Thank Karl B
Emerald Isle, North Carolina
HOTEL’S FAVORITE REVIEW
Reviewed March 14, 2017

I have never been to Columbia before, this hotel was very close and convenient to the Zoo, and a short drive into the center of town, Capital and USC. The entire staff was 100% focused on Customer Service from start to finish. I have traveled around the world, and have never experienced in any hotel the level of friendliness that...

Review collected in partnership with Embassy Suites Hotels
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1Thank JohnEINC
About Hotel's Favorite Review
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

JohnEINC, We want to humbly thank you, as we are thrilled by your stellar 5-star review. We live by the motto "Every Guest, Every Moment" and our diligence with this is evident judging by your review. Not only was this your first visit to Columbia "The Capital Place to Be", we are even more pleased that you chose to stay...

Charleston, South Carolina, United States
Reviewed 4 days ago NEW

I love staying in Embassy Suites and do so when I travel and one is available in the area I am in. This one was the most disappointing one I have stayed in by far. To begin, my room was not ready when I arrived for check in around 4:30. The front desk clerk was not rude but did not...

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Thank Stormie A
Baltimore, Maryland
Reviewed 6 days ago NEW

Great hotel with clean rooms, great breakfast, nice bar and a perfect location. No, you can't walk to The Vista, etc., but it's only moments away. Very easy driving for parents of a college student. Big room, comfy bed and lots of families in the hotel. The kids had fun navigating the hotel, restaurant, pool, etc. and we ended a...

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Helpful?
Thank Remember2Breathe
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Remember2Breathe, Allow us to first thank you for this amazing 4-star review. Your name says it all and this review is truly like a breath of fresh air to say the least. We have been working diligently around the clock to revitalize our property and judging from this review, we are making strides in the right direction. When we are...

Charleston, South Carolina
Reviewed 1 week ago via mobile

The check in was below par in that we waited for our room for 35 minutes, and it was after 5pm. The room was dirty, everywhere you looked. Wallpaper unattached, stained walls, literally gravel from the grout next to the tub in the bathroom. Standard fire alarm prank emptying the hotel at 1am. The busiest pool area ever witnessed in...

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Helpful?
Thank jwiltennis
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

jwiltennis, Please accept our most sincere apologies for all that you endured throughout your stay with us. As you mentioned you could have chosen to stay anywhere in Columbia, but you chose us out of all the endless options you had to choose from. The fact that you had to wait past the standard check in time is unacceptable, furthermore...

Brentwood
Reviewed 1 week ago

Service staff are friendly and helpful but the rooms are old and warn out looking. The tub has been clogged on more than one occasion when I stayed there and one of the elevators has been out of service more than one visit.

Review collected in partnership with Embassy Suites Hotels
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Thank jameskathleene
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

jameskathleene, Thank you for taking a moment to review our hotel on Trip Advisor. We are certainly disappointed that our service didn't outweigh our appearance, however we understand that our guests are accustomed to a brand-new and modernized look. We are currently in the planning stages of a major renovation and when the process is complete we welcome you to...

Sylacauga, Alabama
Reviewed 1 week ago

This hotel is old and outdated. Carpet in rooms smelled and needs to be removed!! Bathrooms dirty and needs repair. Overall the hotel is old and needs renovations. All carpets needs to be torn out and replaced. Sofas in room were so old and worn out.

Review collected in partnership with Embassy Suites Hotels
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Thank sandrasU2813WU
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

sandrasU2813WU, First allow us to thank you for choosing to stay at our property and many more thanks for highlighting our flaws. Forgive our appearance as we know our hotel is not the modernized look that guests have grown accustomed to. Our hotel is like that old beat up Ford truck that runs tough, it may not be pretty but...

Conway
Reviewed 2 weeks ago

We recently stayed at the Embassy Suites for my daughters graduation from University of South Carolina. The Suites were roomy. We had a nice hot breakfast each morning and complimentary drinks in the afternoon. The food in the afternoon was below par but that was not a big deal. The best part of the stay was the complimentary shuttle. We...

Review collected in partnership with Embassy Suites Hotels
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Thank Becky H
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Becky H, Congratulations for the amazing accomplishment of your daughter's graduation. She is officially a Gamecock for life, that will always be a part of the most elite. There's a certain level of pride that distinguishes a USC Gamecock and we are honored that you chose us as your home away from home to experience this element of greatness with....

Charleston, South Carolina
Reviewed 2 weeks ago

We were visiting our friends in Columbia, the hotel is 5 miles from downtown, so Uber cost around $15. One amazing thing about this hotel, we were planning to go see the Riverbank zoo and its 05 miles away form the hotel and the FD team surprised us with the tickets, it was nice of them. Thank you and keep...

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Helpful?
Thank Shashank K
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Shashank K, Thank you for choosing to stay at our property and many more thanks for taking the time to review our hotel on Trip Advisor. We are extremely elated for this tremendous 5-star review and the crown you have placed on us for being the best hotel in Columbia. As the saying goes location is everything and being only...

Clemson
Reviewed 2 weeks ago via mobile

My husband was in Columbia for a conference so I drove down to meet him for a quick one night getaway. The hotel is conveniently located, clean and we'll run. They were very busy but unlike many hotels I didn't feel crowded. There was minimal "hotel"noise and since the rooms are actual suites most of that was eliminated by closing...

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Helpful?
Thank Kelly H
Jamel B, Sales Admin Asst at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Kelly H, Thank you so much for taking a moment to review our hotel. We are delighted to read that you experienced excellence throughout your stay with us. Sounds like you enjoyed a mix of business and pleasure at our property, as we are one of the only brands that cater to all our traveler’s needs. Our skill set is...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautiful seven story all suite atrium hotel.. Spacious two room suites that have a microwave , coffee maker and refrigerator.Offer complimentary cooked to order buffet as well as a Manager's reception daily. Easy access from interstate 20 and 26, with free and open parking. ... more   less 

Additional Information about Embassy Suites by Hilton Columbia - Greystone

Address: 200 Stoneridge Drive, Columbia, SC 29210
Location: United States > South Carolina > Columbia
Price Range: $141 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Columbia - Greystone 3.5*
Number of rooms: 214
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Priceline, Orbitz, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Embassy Suites by Hilton Columbia - Greystone reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Columbia
Embassy Suites Columbia
Columbia Embassy Suites
Hotel Style:
#25 Business Hotel in Columbia
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Columbia - Greystone staff and other travelers.
3 questions
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Port Saint Lucie, Florida
NLR
over a year ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Columbia - Greystone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“request a room on the front of hotel for a good view. Backside has a terrible view.”
karlb803, yesterday | Read review
“Upgrade to a larger corner room, if you can.”
Remember2Breathe, 6 days ago | Read review
“Don't let them fool you with "premium"”
  • The stains on the couches were embarrassing and questionable.
  • The
  • The black tub. The ring went around the tub as well. Oxiclean people.
  • One of the many stains on the carpet of the suite.
  • Scary, right?
isisnezbeth, 3 weeks ago | Read review
“quieter rooms the higher you go”
N4617FLedm, Apr 12, 2017 | Read review
“Get a corner suite......gives you a little bit extra space!”
josht202, Mar 28, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
EmbassySuites.com
$121* /night
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Prices are for 1 room, 2 adults
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