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The Inn At Claussen's

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#23 of 96 Hotels in Columbia
Certificate of Excellence
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248 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

Claussens is definitely the best place to stay in the downtown area . The rooms are comfortable and very unique. You may stay there on several different occasions and enjoy a different room experience each time. The location is great for biking, running etc as it occupies a space right in the middle of Columbia's most scenic neighborhoods. Dining options... More 

Helpful?
1 Thank Tyler F
ClaussensGM, General Manager at The Inn At Claussen's, responded to this review

Dear Tyler, You described our rooms perfectly. You can stay 29 separate occasions and have a different experience in every room. We have private patio rooms downstairs, front rooms that overlook Greene Street and lofted rooms with a spiral staircase, each uniquely decorated with modern and contemporary designs. We appreciate you staying with us and pleased with the quality of... More 

Charleston, South Carolina
1 review
5 of 5 stars Reviewed June 1, 2014

Was booked there through my company and didn't know what to expect, but I was made to really feel welcome by the concierge Allison. I was very impressed with how friendly she was. The free glass of wine at check in was nice and the delivered breakfast also rocked. I suggest them highly.

Helpful?
Thank James J
ClaussensGM, General Manager at The Inn At Claussen's, responded to this review

Dear James, We have a delightful staff that is very attentive to our guest's needs and am happy you experienced such service with Allison. Thank you for choosing The Inn at Claussen's, and we will see you the next time you're in Columbia. Sincerely, Amy More 

New York City, New York
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 17, 2014

I was booked at this location for by an organization wooing our business. New to Columbia, it felt as if I were just a tad too much out of the way. I would have preferred a standard business hotel such as the Marriott, Sheraton or Hilton downtown and closer to the Statehouse. With that said, room was comfortable, air conditioning... More 

Helpful?
Thank Louis H
ClaussensGM, General Manager at The Inn At Claussen's, responded to this review

Dear Louis, We appreciate you taking the time to share your feedback regarding our property. We are not a big chain as you mentioned, but we do offer other perks that are not available at branded hotels such as breakfast delivered complimentary to your room daily, complimentary parking and an evening wine and cheese reception, which offers a free glass... More 

Greenville, South Carolina
1 review
5 of 5 stars Reviewed May 16, 2014

I've called every hotel to find accommodations for my wedding night on November 1st. Not only was Lauren the most helpful, she went above and beyond to make sure I got the lowest rate on such a busy weekend. She was by far the most pleasant person I've spoken to during this process! I am so excited to stay in... More 

Helpful?
Thank Maggie H
ClaussensGM, General Manager at The Inn At Claussen's, responded to this review

Dear Maggie, Thank you for sharing your comments about your reservation process. I have passed along your praises to Lauren and the rest of the team. We hope to see you here at The Inn at Claussen's in the future. Sincerely, Amy More 

1 review
5 of 5 stars Reviewed May 13, 2014

Nothing like any place else you'll stay because of it's uniqueness. Very nice, clean. Concierge very helpful and extremely professional. Felt more like home than a hotel room at a reasonable price. I stayed in a loft room which made it seem even more like home.

Review collected in partnership with this hotel

Helpful?
Thank Jeff K
ClaussensGM, General Manager at The Inn At Claussen's, responded to this review

Dear Jeff, Thank you for letting us know we made you feel welcomed and invited. Our goal is to ensure all our guest's have the ease and comfort they would experience while away from their home. The Inn at Claussen's does offer a unique experience, from the stellar customer service to breakfast delivered to your room each morning. Thank you... More 

A TripAdvisor Member
5 of 5 stars Reviewed May 10, 2014 via mobile

During our stay I can say enough about the service that the front desk person Allison provided. She was friendly, courteous and greeted us with a great smile. Nice when you are away from home that someone makes you feel at home. Thanks Allison. Gregg Sharpe

Helpful?
Thank A TripAdvisor Member
ClaussensGM, General Manager at The Inn At Claussen's, responded to this review

Dear Mr. Sharpe, It is great to see our employees recognized from outstanding service. We pride ourselves on offering the best customer service in town! I have shared your comments with Allison and the rest of our staff. Thank you for your visit to The Inn at Claussen's. We will see you again soon. Regards, Amy More 

Charleston, SC
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 8, 2014

We stayed on the ground floor in 103. The room was spacious with a nice sized bathroom and layout. The bed was comfortable and even though the street was just outside, there was little to no noise anytime we were there. We enjoyed having breakfast brought to the room the next morning and although I felt it was a little... More 

Review collected in partnership with this hotel

Helpful?
Thank asmith0478
ClaussensGM, General Manager at The Inn At Claussen's, responded to this review

Dear asmith, Having breakfast delivered to our rooms at no additional fee is a nice added bonus that most other places do not offer. We are delighted you enjoyed your visit with us and the bloody mary's ordered with your breakfast. We appreciate you taking the time to share your comments and look forward to your visit in the future.... More 

New York City, New York
Level Contributor
81 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed May 7, 2014

We spent Saturday night at the Inn at Claussens. The Inn has charm, which is notably lacking in most of the other hotels in Columbia, SC. Both my room and my traveling companion's room were large, clean and well-laid out. The bathrooms were clean, although unrenovated. The major issue was the staff, none of whom had adequate training. The front... More 

Helpful?
Thank AmyTRS
ClaussensGM, General Manager at The Inn At Claussen's, responded to this review

Dear Amy, Thank you for taking the time to share your comments. We value customer feedback in order to continuously improve our guest's experience. I have noted your issues and taking appropriate actions. Again, thank you for choosing The Inn at Claussen's for your accommodations. Regards, Amy More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 30, 2014

If we had had the opportunity, we would have stayed longer than just one night! The room was exceptionally clean and very spacious and we simply loved our private patio on which we were able to enjoy a glass of wine at night as well as the complimentary breakfast in the morning. We were very impressed with the extremely well-designed... More 

Helpful?
2 Thank Stefanie G
ClaussensGM, General Manager at The Inn At Claussen's, responded to this review

Dear Stefanie, We appreciate you taking the time to share your comments about our hotel while visiting Columbia. We enjoy our guests telling us about their experiences. It is our goal to provide the best customer service in Columbia and we are succeeding thanks to our fabulous patrons. Thank you again! Best Regards, Amy Thompson More 

pawleys
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 28, 2014 via mobile

Even though it's right in 5 Points, it is not noisy at all. My room was even facing Green Street so that was a BIG plus. Stayed two nights & enjoyed it & the location. Close (walking distance) to most anything you may want/need. Deli's (3), grocery, clothes, shoe stores, outdoor goods, bars & several nice restaurants! There's even a... More 

Helpful?
2 Thank sontraveler
ClaussensGM, General Manager at The Inn At Claussen's, responded to this review

Dear sontraveler, You did an excellent job of describing the local area of Five Points where The Inn at Claussen's is located. We are very close to many wonderful and unique restaurants and places to shop. Make sure you stop in and see us when passing back through the area. Sincerely, Amy Thompson More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
Experience Southern Hospitality at it’s finest in the heart of Columbia, South Carolina. Listed on the National Historic Register, The Inn at Claussen’s blends historic grandeur, exquisite service and eco-friendly amenities in perfect proportion. Once home to Claussen’s Bakery we are now a 29 room Boutique Inn, just steps away from some of the best dining and shopping in South Carolina. Whether you’re taking a quick vacation or getting down to business, we have all the modern comforts to help you get away or stay connected. At The Inn at Claussen’s you can always expect your breakfast to be delivered to your room in the morning, a glass of wine in the evenings and gracious hospitality around the clock. ... more   less 

Additional Information about The Inn At Claussen's

Address: 2003 Greene St, Columbia, SC 29205-1638
Location: United States > South Carolina > Columbia
Price Range: $104 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn At Claussen's 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
The Inn At Claussen`s Hotel Columbia
Hotel At Claussens
At Claussens Hotel
Hotel Style:
#11 Romantic Hotel in Columbia
#15 Business Hotel in Columbia
#26 Family Hotel in Columbia
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