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Sheraton Columbia Downtown Hotel

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Sheraton Columbia Downtown Hotel
Sheraton Columbia Downtown Hotel
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503 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Columbia Downtown Hotel
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Showing 501: English reviews
Darien
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 10, 2013

I must say that I thoroughly enjoyed my time spent at the Sheraton in Columbia. I will be honest that I spent most of my time in the concierge lounge with Cedrick, who made me feel right at home. I travel extensively and I am noticing more and more that employee's don't even look up from their phones to greet... More 

Helpful?
Thank Kimberley178
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your recent post on Trip Advisor. We are delighted to hear about the impecable service you experienced during your stay. We take great pride in our guests satisfaction and appreciate all of your feedback. Thank you for your business at the Sheraton Columbia Downtown Hotel and we look forward to your return in the future. More 

Dublin, Ireland
Level Contributor
79 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed December 7, 2013 via mobile

Good club lounge. Hotel old but quirky. Appears to be clean. Rooftop bar ok. It's a converted bank. Rooms are smallish. Pricy for location so everything a bit squashed together. Not a lot close by in evenings. Not sure many options for city. No issues.

Helpful?
Thank andrewv45
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for taking the time to post a review on Trip Advisor. We are 100 year old renovated bank building, therefore, the room sizes of our sleeping rooms do vary since we built the rooms around the original structure. There are some rooms within the hotel that are smaller than others. There are multiple bars and restaurants within 5... More 

Easton, Pennsylvania, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 3, 2013

The first impression was not good. Busy street traffic, cramped, crowded lobby, finally checked in and found out that room was not ready (1 pm) and was not provided with timeline in which it would be ready. Was not able to get into room until after 4 pm, 3 hours later. However, rest of stay was nice. High ceilings in... More 

Helpful?
Thank Tperdue4012
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank You for taking the opportunity to post a review on Trip Advisor. I would like to apologize for the delay you experienced during check in. Our standard check in time is at 3pm, however, our front desk staff should have provided some type of time frame in which it would take to have your room ready. I am delighted... More 

Chicago, Illinois
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed November 6, 2013

A scuffed up boarding house type room that needed a coat of paint, decent clean carpeting, floors refinished, the furniture replaced and the rate reduced. A wreck pretending to be a charming period piece . Try the Marriott around the corner first!!

Helpful?
1 Thank AntonRaphaelMengs
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for taking the time to post a review on Trip Advisor. We value all of our guest feedback and appreciate you taking the time to talk about your experience. We do take pride in our renovated hotel and want our valued guests to feel comfortable in the accomodations we have to offer. Thank you for your business and... More 

Bozeman, Montana
1 review
2 of 5 stars Reviewed October 18, 2013

The valet service, under contract with the hotel, was responsible for the theft of over $500 worth of clothing locked in a rental car trunk. After police inspection, it was determined that there was no forceful breaking and entering so that the only way to get into the car was by use of a key or not locking the car... More 

Helpful?
Thank Judy388
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your recent response on Trip Advisor. We appreciate your feedback and will take into consideration your experience to better train our staff. Our valet was outsourced to a different company and any issues with your vehicle that was valet parked would fall under the responsibility of the valet service and not the hotel.The parking garage utilized in... More 

Myrtle Beach, South Carolina
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed October 17, 2013

don't know where to begin...had the most friendly check-in. i parked on the street and the valet took care of my car. bags were brought up to my beautiful room on the 14th floor. the room was gorgeous...dark wood floors, plush bedding, tv in bathroom. my room was extremely comfortable. room service was awesome...brought food quickly. the chefs omelette and... More 

Helpful?
Thank local_diner929
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your recent review on Trip Advisor. It brings us great pleasure to hear about your wonderful stay here at the Sheraton Columbia Downtown Hotel. We are delighted to hear about your experience and appreciate your feedback in reference to your accomodations, dining experience, and staff experiences. We thank you for your business and look forward to serving... More 

Mount Pleasant, South Carolina
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 14, 2013 via mobile

We were visiting Columbia for one night to go to my daughters sorority parents cocktail. We chose the Sheraton because of its convenient location to the function. The hotel is in an old bank building. It has a real cool bar that is located inside the old bank vault. They also have a very cool roof top bar overlooking the... More 

Helpful?
Thank Wade B
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your recent post on Trip Advisor. We appreciate your feedback. It brings us great pleasure to hear about our guests enjoyable experiences. We are glad to hear you enjoyed your accomodations as well as the hospitality our staff had to offer. Thank you for your business and we look forward to the opportunity to serve you in... More 

Seattle, Washington
1 review
5 of 5 stars Reviewed October 13, 2013

Stayed at this beautiful hotel while attending a wedding. Its a historic hotel located in an old bank building. The rooms were very comfortable and have a great view of downtown Columbia. The Roof Top Bar has spectacular view with service and drinks to match! My wife's favorite was The Vault Martini Bar, yes it is actually located in the... More 

Helpful?
Thank Danny W
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for posting a review on Trip Advisor. We are delighted to hear about your wonderful stay. .We strive to offer a unique experience in all of our food and beverage venues along with outstanding customer service. Thank you for your business and we look forward to your return in the future. More 

Washington, DC
Level Contributor
101 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed October 11, 2013

Warning: This is a LONG review, so go to the tips section if you don't want to read it all. I stayed at this Sheraton more than 10 times on business over the past 4 months from July to October. We chose this hotel because they offered an approved rate for our business and it was close to the areas... More 

Helpful?
5 Thank Crecia
Sheraton M, Guest Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your recent post on Trip Advisor. We appreciate all of your feedback and will be sure to take a close look into all issues you encountered on the Housekeeping end of your stay. We are taking these issues extremely serious and will be taking the necessary steps within our departments. I deeply apologize for the unacceptable stay... More 

springfield, nj
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 11, 2013

My husband, son and I stayed at the Sheraton last weekend for University of South Carolina's parents weekend festivities. I have to say I was very disappointed. Yes the hotel has charm and the front desk staff very helpful and polite but the room was not up to Sheraton's standards. I can appreciate the fact that the hotel is old... More 

Helpful?
2 Thank loves2travel8_11
Sheraton M, Public Relations Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for taking the opportunity to post a response on Trip Advisor. We appreciate your feedback and want you to know that we will address every one of these options with our housekeeping staff and make sure these issues do no happen again. I deeply apologize for the lack of "service" you experienced with your room accomodations. We take... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
This sophisticated hotel is 1.3 miles from the South Carolina State Museum and 3.1 miles from Riverbanks Zoo. Modern rooms and suites with vaulted ceilings and hardwood floors offer free WiFi, desks with ergonomic chairs, flat-screen TVs and coffeemakers. Some rooms add whirlpool tubs. Club rooms provide access to a lounge with complimentary breakfast and evening appetizers. There's a restaurant that serves breakfast and dinner, a trendy martini bar in a historic bank vault, and a hip rooftop lounge/bar. Full service Starbucks Reserve store in the lower lobby with fireplace and lounge chairs. Additional amenities include a 24/7 business center and a fitness center ... more   less 

Additional Information about Sheraton Columbia Downtown Hotel

Address: 1400 Main St, Columbia, SC 29201-2806
Location: United States > South Carolina > Columbia
Price Range: $114 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Columbia Downtown Hotel 3.5*
Reservation Options:
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Also Known As:
Columbia Sheraton
Hotel Style:
#24 Business Hotel in Columbia
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