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Sheraton Columbia Downtown Hotel

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (160)
360
Panoramas (6)
Room & Suite (74)

About

#32 of 100 hotels in Columbia
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
This sophisticated hotel is 1.3 miles from the South Carolina State Museum and 3.1 miles from Riverbanks Zoo. Modern rooms and suites with vaulted ceilings and hardwood floors offer free WiFi, desks with ergonomic chairs, flat-screen TVs and coffeemakers. Some rooms add whirlpool tubs. Club rooms provide access to a lounge with complimentary breakfast and evening appetizers. There's a restaurant that serves breakfast and dinner, a trendy martini bar in a historic bank vault, and a hip rooftop lounge/bar. Full service Starbucks Reserve store in the lower lobby with fireplace and lounge chairs. Additional amenities include a 24/7 business center and a fitness center.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Salon
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast available
Breakfast in the room
Rooftop bar
Banquet room
Meeting rooms
Fax / photocopying
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Room service
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Hotel links
Visit hotel website
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Hotel deals
636Reviews
13Q+A
100Room tips
Traveler rating
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Popular mentions
The hotel is beautiful has a wonderful front desk staff and the view from the roof top bar was amazing we were in town visiting family and couldn’t have picked a better place to stay Victoria from the rooftop was amazing and was so respectful and we plan to come back and stay with this company for future trips
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Response from sheratoncolumbia1, Manager at Sheraton Columbia Downtown Hotel
Responded 4 days ago
Dear Gparke1, Thank you for your kind words. I am glad to see that you found the hotel and staff to your liking. It is always great to hear when our guests enjoy themselves. I will be sure to pass your compliments to Victoria. We can't wait to see you again when you travels bring you back to the area. Sincerely, W. Alex Jennings Assistant General Manager Sheraton Columbia Downtown Hotel
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Room was impressive (upgraded to a suite) and the hotel is in a perfect location. Victoria the rooftop lounge bartender is beyond fantastic. If you don’t choose to stay at the Sheraton you should stop by and have a drink on the 16 floor lounge with her. I’ll be staying there on my next visit to Columbia.
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Response from sheratoncolumbia1, Manager at Sheraton Columbia Downtown Hotel
Responded 1 week ago
Dear Jbunch3, Thank you so much for your kind words. I am glad to see that you enjoyed your time with us. I will be sure to pass your compliments along to Victoria. We can't wait to serve you next time. Sincerely, W. Alex Jennings Assistant General Manager Sheraton Columbia Downtown Hotel
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After our flight was cancelled, we went to the Sheraton and were overwhelmed by how bad the felt about our situation. They offered us 2 free drinks and a room upgrade and coordinated a taxi pickup at 4:45 am for us. The location is great, room was very clean and everyone we met during our brief stay were awesome.
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Response from sheratoncolumbia1, Manager at Sheraton Columbia Downtown Hotel
Responded 3 weeks ago
Dear Jvressa, I am sorry to hear about your misfortune with your flight. I know that must have been frustrating. It is good to hear that you were well taken care of by the staff when you arrived on property. I will pass your kind words along to the staff. We hope to have the chance to serve you again soon. Sincerely, W. Alex Jennings Assistant General Manager Sheraton Columbia Downtown Hotel
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+1
We stayed here to be close to USC. The entire 15th floor (Club Level) had moldy, stained carpet. Portions of the floor were soggy and uneven. The stairs from the lobby to floor 2were disgusting . There was a trash bag and used tray of room service food left on the table right outside the elevator for 24 hours. Our blinds didn’t close and several light bulbs were out. We let the front desk know at 8am and they didn’t have it repaired for us by 8pm. We had to ask again. The bathroom mirror was fogged in several spots so the image wasn’t clear. The water shut off completely TWICE in the middle of showering. Surprise! The “lounge” was sub-par. If you want to use Bonvoy/Marriott points or accrue status, stay at Aloft in the Vista. Don’t come here and be disappointed.
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Response from sheratoncolumbia1, Manager at Sheraton Columbia Downtown Hotel
Responded 4 weeks ago
Dear cwmurph, I am sorry to see that you such an unfortunate experience while visiting our property. I have discussed the service issues that you have mentioned with our General Manager, and we are putting together an action plan to have each addressed. Our Engineering department is investigating the water pressure issues that you have brought to our attention, as well. I am happy to report that we are in the early stages of planning carpet replacement in our guest corridors. again, I would like to apologize for the issues that you faced while staying with us, and I would like to thank you for bringing them to our attention. It is valuable feedback, such as yours, that helps us identify the areas in which we need to improve. Sincerely, W. Alex Jennings Assistant General Manager Sheraton Columbia Downtown Hotel
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Excellent location. Club lounge and floor not a good value and underwhelming. Restaurant under renovation. Jay the bartender is excellent. Nice linens, small room, ok amenities. Would stay again, but not on club floor.
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Response from sheratoncolumbia1, Front Office Manager at Sheraton Columbia Downtown Hotel
Responded Jun 9, 2019
Dear Kimkcii, Thanks for leaving a review! We are sorry about your experience in our Club Lounge but are happy to hear that Jay provided friendly service. It will be our pleasure to pass along your compliment. We hope to see you again soon!
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PRICE RANGE
$118 - $268 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
columbia sheraton
LOCATION
United StatesSouth CarolinaColumbia
NUMBER OF ROOMS
133
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