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Hilton Columbia Center

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#12 of 96 Hotels in Columbia
Certificate of Excellence
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Hilton Columbia Center
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717 Reviews from our TripAdvisor Community

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Showing 707: English reviews
West Union, South Carolina
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 9, 2015

Very nice facility with convenient location and many amenities. Friendly/helpful staff. Rooms are adequate and quiet. Parking options are expensive and confusing. Be prepared to spend more money than room rate.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Phillip S
Courtney T, Front Office Manager at Hilton Columbia Center, responded to this review

Dear Phillips64, Thank you for your review of our Hilton Columbia Center. I am pleased to hear that you enjoyed the convenient location and friendliness of our staff. However, I am sorry that we did not inform you about the parking system as it can be confusing at times. We hope you will consider staying with us the next time... More 

Jensen Beach, Florida
Level Contributor
85 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 8, 2015

My wife and I stay at this hotel a couple of times a year. Always clean, comfortable and quiet. This time our only issue is the shower. The drain was not working correctly and the tub filled with water. I approached the front desk at checkout regarding this and the response was not very supportive considering the problem

Helpful?
Thank MAperson
Courtney T, Front Office Manager at Hilton Columbia Center, responded to this review

Dear abbyMa, Thank you for your caring review of our Hilton Columbia Center. We are pleased to hear that you are a returning guest of our hotel and and always enjoy a clean, comfortable, and quiet stay. We have taken note of your comments about the shower not draining properly and will see to it that these issues are fixed... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 4, 2015 via mobile

My fiancé and I drove up to Columbia for one night in the historic district to enjoy some of the nightlife and relax but our mistake was booking a room with this disappointing hotel. From the moment we arrived this hotel disappointed in every way. First after we payed almost $200 for a very standard room we had to pay... More 

Helpful?
1 Thank Heath R
Frank C, General Manager at Hilton Columbia Center, responded to this review

Dear Heath R, I appreciate your review of your recent experience at our hotel. I understand that you were unhappy with the parking charges. I apologize if these were not clear when you booked the room. As well, I regret the issues encountered with your key card. Exceptional guest service is the foundation of our brand promise. Your feedback helps... More 

Midlands
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed April 28, 2015

Staff in breakfast room/restaurant/check-in all friendly and helpful. Only exception was at times the meet and greet staff at breakfast were less than courteous. Our particular room was OK but the bathroom was poor with bare plaster in the bath area and a shower curtain that was woefully inadequate/short letting water cover the bathroom each time you showered. The hotel... More 

Helpful?
1 Thank DaveB100Midlands
Courtney T, Front Office Manager at Hilton Columbia Center, responded to this review

Dear DaveB100Midlands, First let me start by thanking you for your review of our Hilton Columbia Center. We are pleased that you enjoyed the friendliness and helpfulness of our wonderful staff. The hotel was at full capacity the week of The Master's, however there is no excuse for the coffee area to be empty as the coffee is to be... More 

Murrayville
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 24, 2015

The hotel is clean, organized and in a terrific location. BUT, the best part for me was the wonderful, friendly and happy staff who each had an immediate greeting and smile followed by a certain and positive answer to my questions or comments. The associates would have you believe (rightly so, I'm sure) that this great hotel is a great... More 

Helpful?
Thank Frommer_R
Courtney T, Front Office Manager at Hilton Columbia Center, responded to this review

Dear Frommer_R, Thank you for your 5 STAR REVIEW of our Hilton Columbia Center! We are ecstatic to hear that you enjoyed your past stay with us and felt welcomed by our extremely friendly staff. We look forward to having you back with us in the future! Sincerely, Courtney T. More 

Austin, Texas
Level Contributor
207 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
1 of 5 stars Reviewed April 24, 2015

I don't know why I came back to this Hilton. I was assured by the previous GM that my first stay problems were a fluke. I attempted to contact him prior to my visit as he suggested in my previous review, but he is gone and they did not respond to my call. I should have cancelled at this point,... More 

Helpful?
1 Thank JPax
Courtney T, Front Office Manager at Hilton Columbia Center, responded to this review

Dear JPax, Let me first start by thanking you for your review of our Hilton Columbia Center. I sincerely regret that we did not follow through on the bedding issue in your room and that we let our high standards drop. We apologize for the experience you had during your visit and we would like to be given the opportunity... More 

Atlanta, Georgia, United States
Level Contributor
4 reviews
4 of 5 stars Reviewed April 22, 2015

Great friendly Hotel...I love dogs but not barking next to our room all night. They should give me $50. to sleep next to them! Maid woke me up at 9am on a Sunday sleap in day . Guess she was trying to get all the rooms cleaned to go home

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Bob M
Courtney T, Front Office Manager at Hilton Columbia Center, responded to this review

Dear BobM, Let me first start by thanking you for being our guest at our Hilton Columbia Center. We understand that you experienced barking dogs during your stay and apologize for any inconvenience this may have caused you. We are a pet friendly hotel but try our best to keep the pets in a certain area to prevent any noise... More 

Atlanta, Georgia
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 22, 2015

Nice hotel with attached Ruth's Chris Steakhouse. Lobby is spacious and inviting for people to hang out. Area up front to purchase basic snacks. The rooms are appointed well and are large with chairs to lounge on. The room service and food options all close at 11pm and seem to be managed by Ruth Steakhouse. Very convenient to the downtown... More 

Helpful?
Thank atlantaheel
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 21, 2015

The rooms are nice, clean, and the staff is helpful. Location is excellent, but my biggest complaint is the noise. I stayed on the top floor and noise from the AC unit on the roof kept me up for two nights (even with ear plugs). From past reviews it appears this is a standing problem, but for whatever reason has... More 

Helpful?
Thank kennyrowe
Courtney T, Front Office Manager at Hilton Columbia Center, responded to this review

Dear. Kennyrowe, Thank you for your staying at our Hilton Columbia Center. I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about noise coming from the air conditioning unit. Comments such as yours will help us to identify and correct... More 

Woodstock, Georgia
1 review
5 of 5 stars Reviewed April 21, 2015

The staff at the Hilton Columbia by far is the most polite, professional, experienced team, that always goes the "Extra Mile" with value added services, and provides the most outstanding customer service of any hotel and Hilton I have experienced. I'm a Hilton Honors member, and travel weekly. The day and night shift are equally amazing, especially Courtney, Geena, Emma,... More 

Helpful?
Thank David J
Courtney T, Front Office Manager at Hilton Columbia Center, responded to this review

Dear David J, Thank you for your 5 STAR REVIEW of our Hilton Columbia Center! We sincerely appreciate the wonderful feedback you have provided us and are pleased to hear how satisfied you are with our hotel. We are delighted to know that you enjoy your stay EVERY TIME you stay with us and it is always a pleasure having... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Elegant in atmosphere and striking in detail, the Hilton® Columbia Center is ideally located in the center of the financial, entertainment and historic district. Our hotel provides a spacious haven for business and leisure travelers coming to Columbia, South Carolina. Enjoy our graceful combination of historical architectural elements with modern facilities, chic design, and Southern hospitality....Hilton-style. We feature 222 signature guestrooms and suites including 2 Presidential Suites, 12 Executive Suites, and 3 Junior Suites - all surprisingly spacious and inviting. Each of our guestrooms and suites was decorated with warm rich earth tones and elegant dark woods, floor-to-ceiling windows to entice business travelers and vacationers alike. We offer all the amenities needed to ensure an unforgettable experience each time you stay with us. ... more   less 

Additional Information about Hilton Columbia Center

Address: 924 Senate St, Columbia, SC 29201-3158
Location: United States > South Carolina > Columbia
Price Range: $141 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Columbia Center 3.5*
Number of rooms: 222
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotwire, Hotels.com, Cancelon, Travelocity, Priceline, Odigeo and Expedia so you can book your Hilton Columbia Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Columbia Hotel Columbia
Hilton Hotel Columbia
Columbia Hilton
Hotel Style:
#12 Romantic Hotel in Columbia
#12 Family Hotel in Columbia
#14 Business Hotel in Columbia
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