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All reviewstaylor streetpancake machinehi expressfront deskcinnamon rollsturkey sausageroom facingbusy roadstreet noisebusiness tripwalking distancethe room was nicerestaurants and barssofa bedstaff was very friendlynice place to staythe breakfast area
The hotel itself was nice and clean, and the staff was pretty friendly, but there were some strange things that happened. No one could get their key cards to work. People had gotten so frustrated trying to get into the side door that they had...More
1 Thank Joshua K
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbia DowntownResponded April 7, 2016
Dear Joshua K,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and cleanliness.
However, we’re sorry about the key card malfunctioning. We will address...More
The staff was friendly and knowledgeable. The room was comfortable. Love the modern decor. We didn't participate in breakfast or happy hour so I can't give an opinion on those. Well lit parking lot. Tricky to get to since entrance is on a one way...More
Came to Columbia for a training and stayed at this hotel with my parents. The hotel seemed to be recently renovated and updated. Lobby was VERY nice and spacious. The evening social with free beer and wine and snacks was a big plus! The room...More
Don't let the photos fool you on the Holiday Inn website, this hotel has recently been updated. Lobby is really nice, and I was happy with the updates in the bathrooms of the rooms. Love the in room Keurig. First Holiday Inn Express I have...More
Response from Hiex C, General Manager at Holiday Inn Express & Suites Columbia DowntownResponded February 17, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Stayed here 3 nights for business and found the bed to be comfortable and was pleasantly surprised to see they had 2 firm pillows, that were marked as such, available along with 2 soft pillows on the bed. The hotel was clean and modern and...More
Yes, there is a social hour but it is very very limited 2 glasses of lite beer pre-poured for you. And some pretzels. And it's Mon - Thursday. Hope this helps.
I skipped it and went to Gervais Street instead.
Hello there!! The Colonial Life is about 8 blocks from our hotel! Approximately 23 min walk. We have had several guest enjoy the walk there and it is safe. There is actually a safe walking route that keeps you in the... More
Hello there!! The Colonial Life is about 8 blocks from our hotel! Approximately 23 min walk. We have had several guest enjoy the walk there and it is safe. There is actually a safe walking route that keeps you in the business district. Hope this helps and I look forward to seeing you!! Please feel free to call us directly at the hotel if you have further questions!