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Holiday Inn Express & Suites Columbia Downtown

Traveler (23)
Room & Suite (14)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the Historic District of Downtown Columbia, SC and just minutes away from USC, Finley Park, and Columbia Metropolitan Civic Center. We offer free hot breakfast, free wired and wireless high speed internet, manager reception Mon - Thurs, free local calls, and 32 inch HDTV's in every room! Whether here on business or leisure, Holiday Inn Express & Suites Columbia has what you are looking for.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
244Reviews
3Q+A
54Room tips
Traveler rating
  • 105
  • 72
  • 36
  • 12
  • 20
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Popular mentions
Disclaimer: Although a travel agent, I will always review based on a traveler perspective with customer insight as I have been in that industry longer and is what drives my repeat business and recommendations. I booked this hotel for a stay for a couple of days of me being in
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I have been a Platinum IHG member for several years and during this time I have only staying in IHG properties. A perk of the status I have achieved has been upgrades I received when booking rooms. Upon a recent stay I had called the hotel several days before arrival and was
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Response from CarlyN7309, Guest Relations Manager at Holiday Inn Express & Suites Columbia Downtown
Responded 1 week ago
Hello Bah10206, Thank you for the review of our hotel. We are sorry to see that you had these issues staying at our hotel. After looking into your account, I did find where the hotel awarded a complimentary upgrade from a standard king room to one of our King Executive suites. We do have limited availability for our jacuzzi suites and we are sorry that there was not one available to give you upon check in. We will take this feedback and coach our team to be able to know what to do in these situations of limited availbility. Thank you.
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My sister and I were in town with my niece to tour USC. My sister booked the rooms and was promised two adjoining rooms. We got to the hotel one hour early and asked to check in. We were not greeted for about 15 minutes while one desk agent stood there and another was waiting on
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Response from CarlyN7309, Guest Relations Manager at Holiday Inn Express & Suites Columbia Downtown
Responded 2 weeks ago
Hello SarahfG4908ZU, Thank you for the review of our hotel. We are sorry to see that you had so many issues with your stay with us. I have reported your concerns to our General Manager and we will use this feedback to coach our team. Thank you
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I had such a wonderful experience staying at this hotel. I had never stayed in Columbia before and was looking for a nice, quick overnight getaway and I was so very satisfied! I arrived at the hotel in the middle of pretty severe weather and the receptionist greeted me warmly
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Response from Carly N, Guest Relations Manager at Holiday Inn Express & Suites Columbia Downtown
Responded Mar 11, 2019
Hello Amanda, Thank you for the review of our hotel! We are so sorry to see that you had such bad weather during your stay​ but glad that you were safe at our hotel! We hope to see you again soon! Thanks!
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Hotel was under a renovation but it did not effect the stay. People above me were somewhat loud but that is luck of the draw when staying at a hotel. Overall pretty clean. Only complaint is that on the night stands by the bed there are no outlets to charge phone.
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Response from Carly N, Guest Relations Manager at Holiday Inn Express & Suites Columbia Downtown
Responded Mar 4, 2019
Hello Wesley, Thank you for the review of our hotel! We are sorry to see that the guests above your room were not very quiet. We are in the midst of adding some additional alarm clocks with outlets. We hope to see you again soon! Thanks!
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Previous
Yes, there is a social hour but it is very very limited 2 glasses of lite beer pre-poured for you. And some pretzels. And it's Mon - Thursday. Hope this helps. I skipped it and went to Gervais Street instead.
0 votes
How far is the hotel from the Colonial Life Center? Is it walkable in the afternoon?
Hello there!! The Colonial Life is about 8 blocks from our hotel! Approximately 23 min walk. We have had several guest enjoy the walk there and it is safe. There is actually a safe walking route that keeps you in the business district. Hope this helps and I look forward to seeing you!! Please feel free to call us directly at the hotel if you have further questions! Anneice
1 vote
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"There is a train track in a gully on the northeast side, but the trains come through rarely."
"Don't bother. The manager is a heartless jerk"
"Stay away from the first floor."
"choose a room away from the elevator"
"Ask for an odd number room. Even numbers are street side and there is a lot of street noise, particularly early in the morning."
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PRICE RANGE
$117 - $294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites columbia downtown hotel columbiaholiday inn express and suites columbia downtowncomfort suites columbiacolumbia comfort suites
LOCATION
United StatesSouth CarolinaColumbia
NUMBER OF ROOMS
81
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