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Holiday Inn Express & Suites Columbia-I-20 at Clems

1011 Clemson Frontage Rd, Columbia, SC 29229-6597
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Traveler (14)
Room & Suite (27)
Dining (9)
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Guests1 room, 2 adults, 0 children
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About

#32 of 100 hotels in Columbia
Location
Cleanliness
Service
Value
The Holiday Inn Express Hotel & Suites I-20 at Clemson Frontage Road is a beautiful 65 room and suites hotel, located at exit 80 from I-20. We are the smart choice when staying in the Columbia, Fort Jackson, Elgin, and Camden areas. Business travelers look to our hotel to provide top-of-the-line amenities such as our fitness room with a great view of the pool, complimentary high-speed wired and wireless Internet throughout the hotel, and the Smart Start breakfast that travelers have come to know and love. Our manager's reception offering complimentary hors d oeuvres and drinks makes our guests feel at home. Mint Julep Restaurant is a new and exciting dining experience close to the hotel. The guest laundry facility offers convenience for all those travelers that are away from home. Leisure travelers will benefit from our hotel being the closest to the new Village at Sandhills deluxe shopping center and the Plex Indoor Sports Center, both located five minutes away. We are also less than ten minutes from Fort Jackson, and close to downtown Columbia and the University of South Carolina as well. We are proudly one of the first Columbia hotels to go 100% smoke-free.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Hotel links
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Location

Full view
45Car recommended
Grade: 45 out of 100
20Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
121Reviews
73Photos
3Q+A
13Room tips
Traveler rating
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Popular mentions
This hotel is right off of I-20 which makes it very convenient for travelers. And it is not far from a variety of restaurants. We had a welcoming greeting from the staff. Check in was easy. The hotel has a nice lobby area and the breakfast room is right off of it. We were in a
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+1
I have to start out by saying I wish they would go back to the original cinnamon buns that they made famous. The thick ones they have now just aren't as good and it must be hard to get the center warm because they are always a bit cold and hard in the middle. We used to
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbia-I-20 at Clems
Responded Mar 10, 2019
Hello cheryl h, Thank you for leaving us your review and for making us a part your visit here in Columbia. We are grateful that you've chosen the Holiday Inn Express to host you. Aside from giving you a great night sleep, we know the importance of getting your day on the right foot by offering you our Express Start Breakfast Bar. Though it made me smile that you found the room ideal for your needs and the check-in process hassle-free, I'm sorry that it wasn't the same all throughout. I regard your thoughts about the cinnamon rolls and how you think it could be improved. I'm sorry that this stay didn't go as perfectly as planned, cheryl h. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. Your stay may not have been the best picture to remember of us but I am positive to capture a better one as soon as you get back. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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If I could give this hotel a negative number, I would. I booked this room to stay overnight after attending a concert 4 hours from my home. When I arrived, the hotel was obviously under construction on the inside. The elevator was disgusting. Construction debris and white
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbia-I-20 at Clems
Responded Feb 24, 2019
Hi scotchinjun, Thank you for your stay and for taking the time to share your experience with us. I am sorry that the conditions of the hotel during your stay did not live up to your expectations. Please allow me to follow up on your concerns and have the opportunity to regain your faith in us. I have sent you a private message in an effort to obtain additional information. We value you as our guest and look forward to your response. Thanks, Christian C. Case Manager IHGService
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Stayed one night with 36 HS students. Wonderful experience from front desk staff to delicious breakfast. Rooms were huge and comfortable. Front desk had all keys and room arranged upon our arrival. The greatest us with cold bottled waters and fresh cookies.
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Stayed at the hotel on business. Staff was great, very friendly and professional. Breakfast was standard for these types of hotels - no issues. I did have two problems I want to relate that is no reflection on the staff. The air conditioner was a window unit and I could not
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbia-I-20 at Clems
Responded Oct 18, 2018
Hi Arturo G, Thank you so much for taking the time to review our property. We are glad to know that the cleanliness and staff service at our hotel contributed to making your stay a pleasant one. We apologize, however, that you experienced some AC issues and noise outside of your room. I am confident the hotel will use your comments to improve their service. We always strive to create a relaxing stay for our guests and we hope that you will visit us again so we can make that happen for you. We would love to get a second chance to regain your confidence, and take care of all your traveling needs. Sincerely, Tracy V. Case Manager IHGService
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PRICE RANGE
$110 - $197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express i-20 at clemson road hotel columbiaholiday inn express columbiaholiday inn columbiacolumbia holiday inn
LOCATION
United StatesSouth CarolinaColumbia
NUMBER OF ROOMS
65
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Holiday Inn Express & Suites Columbia-I-20 at Clems Hotel