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Comfort Inn Ft. Jackson Maingate

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113 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Ft. Jackson Maingate
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Showing 112: English reviews
Reviewed March 22, 2015

We stayed in this hotel for 3 nights during army graduation. All the staff were amazing and customer service oriented, from the front desk staff to the maid to the person who kept the continental breakfast stocked. Not just nice, but very friendly. The rooms were clean and spacious. Definitely worth it!

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Helpful?
Thank onielynette
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your kind comments regarding my hotel and staff. I'm very grateful for the staff I have. They work hard to make sure each guest has an excellent experience at our hotel. Please also let your soldier no how much we appreciate his or her service to our country. Need less to say we appreciate your business and...

Columbia, South Carolina
Reviewed March 14, 2015

Stayed at this hotel while attending my grandsons graduation from basic training from Fort Jackson. The only positive was from hotel staff Miss Erica,what a lovely soul, Miss Kim and Miss Freda. The hotel needed a good old cleaning from top to bottom. Not saying the household staff didn't do their job but there's only so much you can polish...

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Helpful?
1Thank ksmith2525
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

I appreciate the comments you made towards my staff. They work hard at making sure each guest has a excellent stay at our property. The hotel has installed new carpeting in all the guest rooms as well as the hallways. New tile has been installed in the breakfast area and most common areas. We have also installed in box springs...

Penfield, New York
Reviewed March 1, 2015

We spent 3 nights and really cannot find anything negative to say. Check in was fast and friendly. Room is large, super clean (had bad experience across town) and never had a more comfortable bed including many New York and Las Vegas stays. All staff ware friendly and went the extra mile. Erica is a prized employee, a true asset...

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Helpful?
Thank Nancy J
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Mr. Jurik, It is a pleasure working with you and your wife. Believe me when I say I know just how lucky I am to have my staff. It is truly a pleasure coming to work each day knowing I get to work with them. My guest gets to experience their excellent customer service skills everyday as well. We look...

Silver Spring
Reviewed March 1, 2015

The hotel surprisingly was NOT near the main gate of Fort Jackson? That was 2 freeway exits away. The property is typical of comfort Inns in that the furnishings and general room decor is not the newest, but not shabby. The bed was comfortable and the room large with microwave and small refrigerator. The breakfast was average, but the attendant...

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Helpful?
Thank James R
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your kind comments concerning my hotel and staff. The hotel is going through some up dates with new carpeting in the guest rooms and hallway, tile in the breakfast areas and public spaces, as well in the future some new furniture and fixtures for the guest rooms. No we are not exactly at the main gate for...

Fort Walton Beach, Florida
Reviewed February 24, 2015 via mobile

If you want to stay at a hotel that is comfortable and feels like home, this is the place to be! I actually work at a hotel near by and needed a room for me and my family. I believe that they just had some renovations done and they did a great job. Breakfast was nice, the staff was nice...

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Helpful?
Thank ShellyGerena
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for your wonderful comments. Yes we just have put in new carpeting in the hallways and guest room, new tile in the public areas as well as the breakfast area. We are make new changes everyday to improve our property. Thank you again.

Reviewed February 13, 2015

Checking in was a breeze, the front desk staff were very knowledgable for recommending places to eat, cleaning crew kept rooms tidy and stocked, the breakfast lady Erica was THE BEST! I would have taken her home with me if I could! She was so sweet and attentive to everyone! I've never had that kind of service at another hotel...

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Helpful?
Thank Gill819
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sherry Anders...

Reviewed February 10, 2015

We have found our stay here to be comfortable. The breakfast was excellent. The gym was a good size and clean, and the indoor pool is a nice feature. Rooms are updated with new carpeting. The staff was warm and friendly. Despite being located in Southeast Columbia, we found the hotel an easy drive to the downtown historic areas and...

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Helpful?
Thank Neil T
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sherry Anders...

charleston, sc
Reviewed February 9, 2015

After a busy few weeks, we needed a place to relax, enjoy the pool, and feel at home. The staff at this location went out of their way to make us feel welcomed. Didn't have any issues with our room, but met the maintenance man and maids in the hallway, and all were pleasant. The front desk staff and breakfast...

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Helpful?
Thank Southern_Belle005
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sherry Anders...

Knockemstiff, OH
Reviewed February 5, 2015

Stayed to attend graduation at Ft Jackson and was pleased with our choice. Just a few minutes away from base, this hotel is also located just a few miles from restaurants such as Buffalo Wild Wings and Applebees. Very friendly staff, eager to please. They are about to install new carpeting in the guest rooms and hallways as well as...

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Helpful?
Thank CJ2005
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you so much for your wonderful comments concerning my hotel and staff. We are working hard to improve the hotel and the staff takes pride in making sure each guest has a wonderful stay. Please let your soldier know how much we appreciate his or her service to our country. We appreciate your business. If you are in the...

St. Louis
Reviewed October 18, 2014

The hotel is a busy one. The staff was very friendly. The room was nice; had comfortable beds and the extra pillows. We did check 2 rooms as the first was not to our satisfaction. There is a microwave and refrigerator in the room. The room was quiet. Breakfast had it all, like all the Comfort Inn and Suites but...

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Helpful?
1Thank Jayr09
Sherry A, General Manager at Comfort Inn Ft. Jackson Maingate, responded to this review

Thank you so much for your kind comments concerning my hotel and staff. The hotel is going through renovations now and we hope to address some or all of your concerns when we are through. My staff works hard at making sure each guest has an exceptional experience when they stay with us. If you in the Columbia area again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Inn & Suites is a 67 room facility located near the Fort Jackson Main Gate off exit 9A on I77. We are conveniently located near restaurants and shopping. The hotel is located near the Riverbanks Zoo and Gardens, 6 miles from the University of South Carolina and near the South Carolina State House. ... more   less 

Additional Information about Comfort Inn Ft. Jackson Maingate

Address: 7337 Garner's Ferry Rd., Columbia, SC 29209-2110
Location: United States > South Carolina > Columbia
Price Range: $111 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Ft. Jackson Maingate 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Comfort Inn Ft. Jackson Maingate Hotel Columbia
Comfort Inn Columbia
Columbia Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Ft. Jackson Maingate staff and other travelers.
2 questions
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Questions? Get answers from Comfort Inn Ft. Jackson Maingate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid first floor rooms near parked cars, if you want a good night's sleep.”
 of 5 bubbles rochesterNY, Dec 28, 2016 | Read review
“Suites are a little more and well worth it. Very close to USA Base Fort Jackson”
 of 5 bubbles CHUCKIEJR, Sep 26, 2016 | Read review
“go when renovations are done”
 of 5 bubbles ellen804207, Jun 22, 2016 | Read review
“stay away from 301”
  • bug in our bathroom
 of 5 bubbles Ang724, Jun 4, 2016 | Read review
“Eat at Brazilian Cowboys! Best food in the Vista!”
 of 5 bubbles michaelc196, May 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question