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Extended Stay America - Columbia - Ft. Jackson

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Traveler (47)
Room & Suite (31)
Dining (1)
Overview
Hotel website
5430 Forest Dr, Columbia, SC 29206-5401 See on map
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Columbia - Ft. Jackson
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Rooms
Oct 7Oct 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (120)
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All reviewswalking distance to walmartroom was cleanshort stayfront desk staffhighwaymaintenance
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1 - 5 of 119 reviews
Reviewed 4 weeks ago

If you are simply looking for a bed to sleep in, then this is it, and even then I might consider continuing your search. PROS: Walking distance to Walmart and Sams Club. Some restaurants near by About 3 blocks to Gate 2 Fort Jackson (although...More

Thank Jen N
Response from 00esa, Manager at Extended Stay America - Columbia - Ft. JacksonResponded 4 weeks ago

Jen, thank you for staying at our hotel. Although you were happy with our ideal location, we are very sorry for the issues you experienced in your room and regret the inconvenience it caused. Rest assured, your feedback has been shared with the housekeeping and...More

Reviewed 5 weeks ago via mobile

This place is absolutely disgusting. Within 10min of being here I saw 3 roaches, pubic hairs on the hand rags, dirty wash rags, and more! I immediately took out only essentials from my suitcase and took the rest of my belongings to my vehicle because...More

Thank Levashia M
Response from 00esa, Manager at Extended Stay America - Columbia - Ft. JacksonResponded 4 weeks ago

Levashia, we sincerely apologize for the cleanliness issue you experienced in your room. Although we have regular pest control service in our hotel, we are sorry for the roaches in your room. Our pest control provider has serviced the hotel, and we are working to...More

Reviewed August 10, 2018 via mobile

First when you pull up there is no place to pull up to check in and loby was filthy. The air vents in the ceiling had a good 2 foot circumference of filth around them. The corners were filled with cobwebs. The room, looks ok...More

Thank luvmytwiinz
Response from 00esa, Manager at Extended Stay America - Columbia - Ft. JacksonResponded August 11, 2018

Thank you for your feedback. We are sorry for the cleanliness issues you had in your room and for the inconvenience it caused. Your comments have been shared with our Housekeeping team to make sure we redouble our efforts towards providing our guests with the...More

Reviewed June 20, 2018 via mobile

Not at all what we were expecting. We stayed overnight on a trip up to Virginia. Wi-Fi didn't work on phone (Internet explorer only), some of the lights didn't work, there is a tiny kitchen with a stove but no pots/pans/utensils (who brings this stuff...More

Thank taramd19
Response from 00esa, Manager at Extended Stay America - Columbia - Ft. JacksonResponded June 21, 2018

Thank you for taking time to review your stay. We're disappointed we fell short of your expectations and apologize for not providing the level of service you deserved. We will definitely step up our game and hope we have a chance to restore your confidence...More

Reviewed June 5, 2018

Hair in the shower. Bed and room were okay. Upon checkout, the clerk insisted I'd made $75 in phone calls, some of which dated before my arrival. He kept insisting that the system was automated so it must be true. Customer must be lying. When...More

Thank johnfI8220ZR
Response from 00esa, Manager at Extended Stay America - Columbia - Ft. JacksonResponded June 5, 2018

John, thank you for taking the time to review our hotel. We are concerned about the staff interaction you mention in your review as well as the cleanliness of your room which was not up to par. We pride ourselves on welcoming each of our...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Air Conditioning
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
120
Price range
$67 - $107 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stayamerica Columbia - Ft. Jackson Hotel Columbia
,
Extended Stay Columbia
,
Columbia Extended Stay
Location
United States > South Carolina > Columbia
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
120
Price range
$67 - $107 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stayamerica Columbia - Ft. Jackson Hotel Columbia
,
Extended Stay Columbia
,
Columbia Extended Stay
Location
United States > South Carolina > Columbia
Photos
Traveler (47)
Room & Suite (31)
Dining (1)
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Questions & Answers
Ask a question
cblack1965
April 1, 2016|
Answer
Response from Goldnsilver123 | Reviewed this property |
I never said there were bed bugs or the rooms were dirty. This hotel is updated considering what it used to be. I was content to stay here.
0
Votes
armymama41
February 10, 2015|
AnswerShow all 2 answers
Response from Cam6807 | Reviewed this property |
No , there is not a shuttle from the hotel to the base. Renting a car is your best bet. There are a lot of other things to see and do around the area as well . Caron
0
Votes
Room Tips
"Avoid the side facing the interstate"
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"rooms by the highway, you hear the traffic all night long....."
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"pick the side away from the Interstate"
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"There are no good rooms"
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