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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

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#29 of 96 Hotels in Columbia
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
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183 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
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Showing 182: English reviews
Huntington, West Virginia, United States
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed August 1, 2014 via mobile

We got a late start on our trip home. Booked HI as a place to stay over as part of a long drive with three kids. I called three times to let the hotel know we were arriving very late - there was never any answer. I had to call the national reservation line who emailed the hotel. Arrived in... More 

Helpful?
Thank Bex R
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Bex R, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Altoona, Pennsylvania
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 31, 2014

We stopped at this Holiday Inn as a halfway point between Orlando and central PA. The facility was easy to find off I-77, the parking lot was very well lit, but the parking spaces are very tight and narrow. The staff was polite and very easy to work with - probably the best feature of this property. The cost for... More 

Helpful?
Thank 150thBucktailPA
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you so much for staying at the Holiday Inn Express Fort Jackson. We do hope to see you again in the near future to give you an exceptional stay. More 

Brookfield, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

My husband was attending school at Fort Jackson for a month and we (myself and my two daughters) were able to accompany him due to some medical reasons with our youngest daughter. We were so impressed with how clean the hotel was. After our first night, the General Manager offered to upgrade our room with two beds. We were put... More 

Helpful?
1 Thank Sami R
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you so much for writing this awesome review!! We greatly appreciate you staying with us. We enjoyed you and the kids staying with us, blessing us with your amazing spirits every day. We look forward to you staying with us in the future. Thank you and we hope you all stay with us in the future. Have an awesome... More 

Medina, Ohio
Level Contributor
105 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 12, 2014

On our way to HHI from Ohio, we had a reservation made through Travelocity for a hotel in Beaufort SC. At 10am at night, we decided to call to be sure they had it and to let them know that we wouldn't be in until midnight. They didn't even have our reservation! Further, they were completely sold out! Called Travelocity... More 

Helpful?
1 Thank shumax
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

We are elated that you chose to stay with us. Thank you for writing this review and we look forward to you staying with us in the future. Hope the rest of your summer is awesome! More 

1 review
4 of 5 stars Reviewed July 8, 2014

Stayed here for two days and wished it was longer. Staff was impeccable especially Kacie Ray, went way above any thing we have ever experienced. I would recommend you stay here over any properties in near Fort Jackson i by far.

Helpful?
Thank donald f
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you for staying with us. We are elated that you enjoyed your stay. We look forward to you all staying with us in the future. Have an awesome summer! More 

Lynchburg, Virginia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 30, 2014

BUSINESS TRAVELER ALERT: This specific hotel has a policy to charge full-price for an unused room with prior evening or day-of cancellations. I and my traveling associate are IHG members and booked rooms at this hotel in May. The afternoon of our arrival we had to change hotels and called this hotel to notify them. The desk clerk required only... More 

Helpful?
1 Thank Charles G
MGRHIE, Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you for taking the time to review our property. We do understand your frustration with the cancellation policy but it is pretty standard in most branded hotels. We do our best to avoid situations like this by making the cancellation policy as clear as possible at the time of booking and through email confirmations. We also try very hard... More 

1 review
5 of 5 stars Reviewed June 26, 2014 via mobile

The service was great especially from Kacie Ray she was very polite and always had a smile on her face. The cleanliness was great to I always came home to a clean room. The overall staff was very friendly and approachable. Will definitely be staying at this hotel when I visit the Columbia fort jackson area again.

Helpful?
Thank Michael S
MGRHIE, Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you very much for taking the time to review our hotel. We are excited to hear that Kacie Ray was able to provide excellent service along with the rest of the staff. Please do keep us in mind for your future visits to Columbia. More 

Cosmopolis, Washington
1 review
5 of 5 stars Reviewed June 13, 2014

First of all this a very nice Holiday Inn Express (great accommodation's). The staff was very helpful and courteous as the lady on days (front desk) helped assist me with my laundry and Stacy on night shift was able to help with printing a receipt the night before. I would just like to say thanks to all of you making... More 

Helpful?
Thank Wayne C
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you so much for giving us an awesome review. We are glad that we could be of assistance and that you enjoyed your stay with us. We look forward to you staying with us. We hope you have an amazing summer! More 

1 review
5 of 5 stars Reviewed June 9, 2014 via mobile

Great place to stay! Very comfortable and well located! Kacie was a great help! The rooms were very nice and I was here for military school breakfast was also good! There is no complaints I spent a month here and had no issues

Helpful?
Thank James G
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you for writing this review. We appreciate you staying with us and we're glad you enjoyed your stay. We look forward to you staying with us again in the near future! More 

Hilton Head, South Carolina
Level Contributor
9 reviews
2 of 5 stars Reviewed June 9, 2014

We had to attend funeral on short notice nearby and ended up staying here for quick overnight. There were at least a half dozen hotels in close proximity so we simply chose this as it was most convenient as it was already after 8 pm. Check in was fine w/out a reservation - nobody was there. Our room had two... More 

Helpful?
Thank JG S
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you for writing this review. We apologize that you weren't completely happy with your stay. We hope that you will choose to stay with us in the future. Have a great week! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Columbia hotel is surrounded by businesses and attractions. The Holiday Inn Express Hotel and Suites of Columbia-Fort Jackson, located 14 miles from Columbia Metropolitan Airport (CAE) and 5 miles from the CLB Amtrak Station, puts you only minutes away from the major business and culture districts of Columbia, SC. Business travelers lodging in this Columbia hotel are less than five miles from the Vista and Five Points business districts as well as the State Capitol. You'll find our Columbia hotel is one of the closest accommodations to both Fort Jackson and the University of South Carolina. Both the Columbia Metropolitan Convention Center and the hotel's three meeting rooms are available for you to host an event while traveling. The area offers a vibrant cultural life. You can check out the art galleries in Five Points or relax at Finlay Park in the Vista near our Columbia hotel. Downtown Columbia hosts multiple art shows, free concerts, and cultural events throughout the year. You'll also find the peaceful Riverfront Park ,as well as Riverbanks Zoo and Botanical Gardens within seven miles of the hotel. This Columbia hotel shows you true southern hospitality by offering amenities such as a 24-hour convenience store and an indoor, heated pool and whirlpool. You'll enjoy a complimentary hot breakfast bar and a 100% non-smoking hotel room when you stay at the Columbia, SC Holiday Inn Express hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

Address: 7329 Garners Ferry Rd, Columbia, SC 29209-2110
Location: United States > South Carolina > Columbia
Price Range: $104 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbia-Fort Jackson 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Columbia-Fort Jackson
Holiday Inn Columbia
Holiday Inn Express Columbia
Columbia Holiday Inn
Hotel Style:
#19 Business Hotel in Columbia
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