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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

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Traveler (32)
Room & Suite (30)
Dining (8)
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Overview
  • Excellent49%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible6%
Travelers talk about
“ceiling fan”(9 reviews)
“fort jackson”(19 reviews)
“front desk”(44 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (234)
There are newer reviews for Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
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LanguageEnglish
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All reviewsceiling fanfort jacksonfront deskcinnamon rollsjacuzzi tubpancake machinewaffle housearmy graduationother hotelsfirst floorsitting areaindoor poolbusiness centerbooked this hotelstaff was very friendly and helpfulking bedmini fridge
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31 - 35 of 232 reviews
Reviewed January 29, 2017 via mobile

We stopped here for two nights during a trip down the East Coast, expecting a clean facility, comfortable bedding, and friendly service. This place went one for three - it was clean when we arrived. Beds were well-used and uneven. Bathroom amenities minimal. But the...More

2  Thank Michael2357
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort JacksonResponded February 15, 2017

Dear Michael2357, Thank you so much for your review of our hotel. We are pleased to know you liked the cleanliness of our facility. On the other hand, we would like to apologize you were not well satisfied with the room you received and the...More

Reviewed January 24, 2017 via mobile

We stay at Holiday Inn Express Hotels and found this one measures up to HI standards. The breakfast is typical and coffee in the room starts your day off! Getting out for a left turn can be tricky when the traffic picks up. Staff is...More

1  Thank Bill W
Reviewed January 20, 2017

Do not let Fort Jackson in the name of the hotel fool you. I accidentally made a reservation for this hotel thinking I was staying on Fort Jackson. The General Manager would not speak with me and denied a reimbursement even after IHG guest relations...More

1  Thank jrmartin0730
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort JacksonResponded February 5, 2017

Hi jrmartin0730, Thanks for choosing to stay with us and leaving us feedback. I regret to know that your experience with us was negatively affected by the location of the hotel and how the situation was handled by our in house staff. Though, I am...More

Reviewed January 7, 2017 via mobile

While traveling from Florida to our home in West Virginia we needed a rest from the several hours of driving in the pouring rain. Located this hotel on Trip Advisor and drove to the easily accessible location just off I-77. The lobby was beautifully decorated...More

Thank dafacct
Reviewed January 6, 2017

The rooms were clean, front desk in afternoon and evening very nice. Breakfast has good and clean. Everything was good. Hotel capacity was only 30 rooms booked so it was quiet. So I was told by the breakfast lady. Internet worked well.

Thank Chiara P
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Indoor pool
Details
Price range
$102 - $214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Columbia
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$102 - $214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Columbia
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (32)
Room & Suite (30)
Dining (8)
Pool & Beach (3)
Business Center & Event Rooms (1)
Questions & Answers
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Benjamin G
May 4, 2017|
AnswerShow all 2 answers
Response from Patrick S | Reviewed this property |
I really have no idea how much the jacuzzi rooms are at that particular one, but we stayed in one a few years ago at another and they were around $140 a night I think.
1
Vote
Pat H
February 10, 2015|
Answer
Response from MGRHIE | Property representative |
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is... More
0
Votes
Room Tips
"Get a suite with a jacuzzi tub. They are like $10 more and they're spacious and brand new"
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"First floor is cooler, and the A/C can be questionable..."
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"Suite 513 was very nice. Caution on stepping down from the living room area into the bedroom area."
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"Upper floors are quieter"
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