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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

#28 of 96 Hotels in Columbia
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
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182 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Greensboro, North Carolina
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel is great overall. Helpful and friendly staff, the rooms were really clean, beds and pillow very good quality. Spacious rooms. We slept like kings in there . Nice breakfast in the morning. Great choice.

Helpful?
Thank vanessalanier
Sc
Level Contributor
149 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were a family of six which required us to reserve two rooms. The hotel was in a good location; close enough to access Columbia's shopping areas and restaurants and allowing us to travel to Sumter for a sport's tournament. The staff was amicable. We had no complaints about front desk or housekeeping services. Our rooms were large and comfortable.... More 

Helpful?
Thank marcusaureliusSc
Orlando, Florida
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Unfortunately due to an unforseen death of our mother, we had to find a place to stay for 3 days as we arranged services. This place was great and the front desk staff was wonderful! The rooms are uniquely designed, clean, and very roomy. Ceiling fan, mini fridge, microwave, coffee maker and free continental breakfast. The breakfast had a decent... More 

Helpful?
Thank God4me
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived after driving all day. The lady at the front desk was super nice and very helpful. The room was perfect and very clean. Our stay was very relaxing. My husband and I had out own room while the kids were in the other and a never heard a word out of them all night. Everyone of us slept... More 

Helpful?
Thank Christina H
Tampa Bay, Florida
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Got the last room, or so we were told. Bathtub (Jacuzzi) in the room - not in the bathroom but IN the room across from the bed! Guess this was the a honeymoon suite or ??? Kinda funky. Bed wasn't all that comfortable. Was thinking that it might be nice for a large family since it had a kitchenette. We... More 

Helpful?
Thank CupOfTea4Me
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear CupOfTea4Me , Thank you for staying with us and for taking the time to write a review. It is lovely to hear you found the rooms clean. However, we regret the bed was not as comfortable as it should've been. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More 

Cary, NC
Level Contributor
278 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed June 7, 2016

The front desk person is friendly and efficient. The room was fair sized and a bit larger than normal. The bathroom is a bit small but not too bad. The AC system is loud and the wifi cuts out much more than it should. We stayed one night on our way from one place to another and it provided a... More 

Helpful?
Thank viperflt
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear viperflt, Thank you for writing a candid review about your stay with us. We appreciate the positive comments about the room cleanliness and comfortable beds. On the other hand, we apologize for the inconvenience you had with the WiFi connection, and noise disturbance from the AC unit. Your feedback will be used to focus on improving the hotel's standard... More 

Virginia, United States
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 15, 2016

Typical Holiday Inn Express. The staff was very friendly and helpful. The room was nice, the bed was comfortable, but there is a step between the bedroom area and the living room area. To ensure safety, there is a light that stays on illuminating the room all night long. Perhaps a smaller wattage bulb would work to light just the... More 

Helpful?
Thank Travelerplusmom
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Travelerplusmom, Thank you for your recent stay at Holiday Inn Express & Suites Columbia-Ft Jackson, SC. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind... More 

Eagle River, Alaska
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 7, 2016 via mobile

Like all other Holiday Inn Express hotels, they offer the standard complimentary breakfast and free wifi. Although here on business this trip, I did enjoy my stay and the staff were quite friendly greeting me each time I walked in and out of the hotel.

Helpful?
Thank Keith N
Daytona Beach Shores, Florida
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 19, 2016

We are seldom disappointed in a Holiday Inn Express -- and this HIE served to bolster that claim. The staff was friendly, welcoming and attentive - the desk clerk upgraded our room at check-in and it was clean, roomy, and gave us a comfortable retreat each evening. We would not hesitate to stay here again!

Helpful?
Thank mtoast50
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 14, 2016 via mobile

The hotel is nice. The bed is comfortable. I could not thermostat right in room, too hot or too cold. The ceiling fan stopped working on the second day. The bathroom and shower were very nice. Staff were friendly. Breakfast is typical, nothing special. My husband would have liked real eggs for breakfast. Overall, good experience. It is close to... More 

Helpful?
1 Thank Ksgralapp
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Ksgralapp, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our bed, bathroom, staff, and location. However, I was concerned to see that you were not impressed with the temperature control in our room. I would like to apologize for any inconvenience this issue... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Columbia hotel is surrounded by businesses and attractions. The Holiday Inn Express Hotel and Suites of Columbia-Fort Jackson, located 14 miles from Columbia Metropolitan Airport (CAE) and 5 miles from the CLB Amtrak Station, puts you only minutes away from the major business and culture districts of Columbia, SC. Business travelers lodging in this Columbia hotel are less than five miles from the Vista and Five Points business districts as well as the State Capitol. You'll find our Columbia hotel is one of the closest accommodations to both Fort Jackson and the University of South Carolina. Both the Columbia Metropolitan Convention Center and the hotel's three meeting rooms are available for you to host an event while traveling. The area offers a vibrant cultural life. You can check out the art galleries in Five Points or relax at Finlay Park in the Vista near our Columbia hotel. Downtown Columbia hosts multiple art shows, free concerts, and cultural events throughout the year. You'll also find the peaceful Riverfront Park ,as well as Riverbanks Zoo and Botanical Gardens within seven miles of the hotel. This Columbia hotel shows you true southern hospitality by offering amenities such as a 24-hour convenience store and an indoor, heated pool and whirlpool. You'll enjoy a complimentary hot breakfast bar and a 100% non-smoking hotel room when you stay at the Columbia, SC Holiday Inn Express hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

Address: 7329 Garners Ferry Road, Columbia, SC 29209
Location: United States > South Carolina > Columbia
Price Range: $101 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbia-Fort Jackson 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Columbia-Fort Jackson
Holiday Inn Columbia
Holiday Inn Express Columbia
Columbia Holiday Inn
Hotel Style:
#19 Business Hotel in Columbia
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