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Extended Stay America - Columbia - West - Stoneridge Dr.

70 reviews
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Traveler (14)
Room & Suite (11)
Dining (1)
Overview
  • Excellent17%
  • Very good12%
  • Average25%
  • Poor11%
  • Terrible35%
3 weeks ago
“Rough 3 nights”
Dec 7, 2017
“Money's worth.....”
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair access
2.5 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (70)Write a Review
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1 - 5 of 70 reviews
Reviewed 3 weeks ago

Good clean rooms quiet good atmosphere great customer service definitely will visit again.P.s. the front desk operators really work hard to make sure my stay was pleasant everything ran smoothly!!!!!!!More

Review collected in partnership with Extended Stay
Thank denardh2018
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 3 weeks ago

Denard, thank you for the nice review of Extended Stay America. We are delighted to read we met your expectations, and that you had a pleasant stay with us. Thanks again for being our guest, and we look forward to welcoming you back on your...More

Reviewed 3 weeks ago

This place is NOISY. So much foot traffic, loud all night long. Marijuana smelled up the corridor to my room. Oh, and I killed a roach in the bathroom. The location and price worked since it was close to the work location in th is...More

Review collected in partnership with Extended Stay
Thank Lakisha M
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded 3 weeks ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed January 3, 2018 via mobile

I have stayed in this hotel since August 2017. I have found the staff more than accommodating to all me needs and request especially Michael and Cory Pendergass. I will always stay at this hotel when I visit Columbia.More

Thank antcbrown
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded January 8, 2018

Thank you for returning to stay at Extended Stay America. We are thrilled to read you had a great time with us and that you were impressed with our courteous service. We will be sure to share your compliments with the entire team, Michael &...More

Reviewed January 2, 2018

My pull out bed mattress was nasty. A female mistral cycle was all over it. It was dirty with plastic wrap to the bottom of it. I ask to be moved but no other rooms were open so they said. My kids sleep on the...More

Review collected in partnership with Extended Stay
Thank shaunellc2018
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded January 3, 2018

Shaunell, thank you for choosing us. We apologize for not living up to our commitment to provide you a clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen...More

Reviewed December 30, 2017

There are two(2) very good and professional people that I encountered here and their names are Toya and Brandon(the front desk CSR’S). The GM and his Asst are liars, thieves and very unprofessional. Irene, the Asst told 6 lies about charges made to a debit,...More

Thank Aa'ysha A
Response from 00esa, Manager at Extended Stay America - Columbia - West - Stoneridge Dr.Responded December 31, 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$58 - $99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$58 - $99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveler (14)
Room & Suite (11)
Dining (1)
Questions & Answers
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Room Tips
"Don't stay here!"
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"First floor rooms marginally better"
Read review
"Have no idea if you could find a good room."
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"Suites have a separate bedroom with a door. All have kitchens!"
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