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Charleston Marriott

Marriott Hotels$204*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Charleston Marriott
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1,084 Reviews from our TripAdvisor Community

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Showing 1,062: English reviews
Jersey Shore
Reviewed December 2, 2014

Had the pleasure of a business trip to Charleston a short time ago. The Marriott rooms were clean and comfortable, the hotel itself is older but well maintained. Staff were excellent, very helpful and pleasant. Only complaint was the food was so-so. All in all I'd give it a 90+.

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Helpful?
Thank jerseygirl044
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Good Day jerseygirl044, Thank you for the wonderful review and taking time to share your experience with your fellow travelers online. I was delighted to read that your business visit turned out to be an awesome pleasure trip. I am also happy to learn that my associates met all your needs and expectations and our location turned out to be...

Saint Paul, Minnesota
Reviewed December 2, 2014

Perhaps it was the time of the year, however, given the large number of family & friends who booked rooms here for a family wedding, we expected this hotel to be a bit more prepared. Concierge services are not available on weekends, but they do provide 2 complimentary breakfast buffets each day of your stay. Unfortunately we booked two rooms...

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Helpful?
Thank Traveling1010
TheHotelGM, General Manager at Charleston Marriott, responded to this review

I appreciate you taking the time to share your experience at our hotel. I am sorry that you were disappointed with your rooms and would like to share that we are in the process of completing refresh of all our guestrooms, lobby, restaurant, elevators and meeting space. We have already reviewed the issue with bartender and addressed the level of...

Gilford, New Hampshire
Reviewed November 28, 2014

A stunning and spavinous lobby greets you and is harbinger of things to come. Friendly valet and checkin, superb restaurant and concierge level amenities. View of harbor is nice and nearby beautiful old Charleston is alluring. Very friendly clientele

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Helpful?
Thank padrepadre
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for choosing the Marriott Charleston for your recent stay and for sharing your experience. I am pleased to hear that you loved our facilities—from our Front Desk to the lobby, the restaurant to our serene location right across the river and the proximity to downtown Charleston. I really appreciate you acknowledging the exceptional hospitality provided by my team—from...

Winnsboro, South Carolina
Reviewed November 23, 2014

While attending a Transition Conference, I receive excellent service from all the employees but a few went above and beyond their jobs to make my experience very pleasant. SHOUT OUT to Jennifer S., Jeanette (front desk) and Troy B.(concierge) for the satisfying stay and great restaurant suggestions.

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Helpful?
Thank Renee G
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for choosing to stay with us on your recent visit to attend the Transition Conference. I appreciate you taking the time to share such wonderful comments about the staff at the Marriott Charleston. Our associates are truly are our assets, and I’m particularly proud of Jennifer, Jeanette and Troy for having left such a positive lasting impression on...

Massachusetts
Reviewed November 21, 2014

Located a short but un-walkable distance from the historic area and downtown, this hotel has a staff that tries very hard and that is unfailingly cheerful. My room was clean, the bed was comfortable, and everything worked. The room service menu was not large, but was well priced. I greatly appreciated the small sundries shop in the lobby and there...

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Helpful?
Thank Moonriser
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for choosing Marriott Charleston for your recent stay. I appreciate that you took the time to recognize how friendly our staff is. It was my pleasure to read that you were very satisfied with your room, the comfortable bedding, and that everything was in good working condition. We always try to be competitive in our prices, whether it’s...

Clemson, South Carolina
Reviewed November 18, 2014 via mobile

This hotel is a wonderful destination hotel with all the service and experience you would expect from a Marriott. The third floor Auqua Bar is a really relaxing spot, and the outdoor veranda by the pool is elegant. This hotel is a short drive from major attractions and has wonderful views! Ask for a high floor.

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Helpful?
Thank bagator1
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Dear bagator1, Thank you for choosing the Charleston Marriott. I was extremely delighted to read your comment of describing us as a 'wonderful destination hotel'. My staff and I were so happy to know that our services, location and facilities we have to offer met your expectations. Thank you for your wonderful review and we hope to welcome you once...

Savannah, Georgia
Reviewed November 18, 2014

Stayed overnight for company party at this property and this makes the second year in a row at this location. Lobby, public areas and ballroom are nice but the guest rooms leave a lot to be desired for the "Marriott" name. Our room smelled musty and moldy and when we said something to the maid she only covered it up...

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Thank jacobhemi
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Dear jake64603, Thank you for choosing the Charleston Marriott for your company party for the second year in a row . I appreciate your candid feedback regarding our accommodations, and we are in the process of starting ""room refresh"" project in 2014. I would love for you to return to the Marriott for another stay and experience our newly appointed...

Cincinnati, Ohio
Reviewed November 15, 2014

My wife and I stayed at this hotel for five nights and it was everything I expect at a Marriott. All the staff were extremely friendly and helpful. I choose this hotel over something closer to the historic district because of the free parking and the convenient shuttle service they offer. The shuttle runs every 30 minutes from the hotel,...

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Helpful?
Thank Jason A
TheHotelGM, General Manager at Charleston Marriott, responded to this review

I am so glad to read that you and your wife had a pleasant stay at our hotel recently. Thank you for complimenting my staff for their friendly service. I will surely pass on your comments to them. I am also happy to hear that our shuttle service proved to be very convenient for your travel needs. It was a...

Greer, SC
Reviewed November 15, 2014

Charleston Marriott would rate among my favorite Marriott properties in the South. It has a nicely decorated lobby with a large fountain, interesting modern artwork and beautiful chandeliers. There is a lovely exterior courtyard garden off the lobby for relaxing and an excellent terrace bar on the third floor. There was live music on the terrace the evening we visited...

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Helpful?
Thank SASshipmateS87
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for choosing the Charleston Marriott hotel for your stay once again. I was delighted to read your comments about how you loved the look of our hotel from inside and outside . As a General Manager, there is nothing greater than to hear that a guest satisfied with their stay at our hotel because they love the staff,...

Graham, Texas
Reviewed November 14, 2014 via mobile

I attended a business meeting at this hotel and stayed here four nights. The staff was extremely friendly and helpful and the rooms are comfortable and nice. For $6 per day they have a shuttle to the downtown area where there are many good places to eat and shop. The food at the hotel restaurant was good as well. I...

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Helpful?
Thank sonyaj68
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for your wonderful words regarding your stay at the Charleston Marriott - near downtown. It was a pleasure to read that we were able to meet all of your expectations in terms of service and facilities we have to offer. Charleston provides a lot of great business opportunities for us. We are glad you enjoyed your visit. Thank...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Saffire Restaurant & Bar
Saffire Restaurant & Bar
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience true southern hospitality and innovation at its finest at the Charleston Marriott. Our location overlooking the Ashley River offers easy access to beautiful downtown Charleston, SC. Recently redesigned modern guestrooms welcome you with stylish furnishings and plenty of space to relax, work or enjoy all that our beautiful city has to offer. Luxurious hotel amenities include high-speed wireless internet, shuttle service, state of the art business and fitness centers. Savor delicious favorites at our signature on-site restaurant, Saffire. Unwind enjoying the Ashley River sunset with a cocktail at one of the only roof top bars in Charleston, Aqua Terrace. If you're downtown planning a social event or wedding, take advantage of our hotel's 50,000 square feet of event space. If you're here simply to relax, enjoy your time by our spacious outdoor pool or courtyard area. Our hotel is the one spot where you can work & play, mix & mingle, and connect & relax. That's brilliant. That's the Charleston Marriott! ... more   less 

Additional Information about Charleston Marriott

Address: 170 Lockwood Blvd, Charleston, SC 29403-5123
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $216 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Charleston Marriott 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Charleston Marriott Hotel Charleston
Marriott Charleston
Hotel Style:
#35 Business Hotel in Charleston
#35 Family Hotel in Charleston
#37 Romantic Hotel in Charleston
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Questions & Answers

Here's what travelers have asked, with answers from Charleston Marriott staff and other travelers.
11 questions
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See all questions (11)

Questions? Get answers from Charleston Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No Balconies”
  • View from the concierge lounge
JanZ67, 4 days ago | Read review
“Higher floors with river views are nice.”
KeithF143, 3 weeks ago | Read review
“don't stay in 421”
162jerryp, 3 weeks ago | Read review
“Avoid being near the elevator. Very noisy w/ paper thing walls!”
, 4 weeks ago | Read review
“Higher floors offer a great view”
  • Cooper Bridge Run
  • Mary, Kathy and Katie at Cooper Bridge Run
  • Night View of the famous bridge
H6148XGmarym, Apr 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$204* /night
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