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Charleston Marriott

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Charleston Marriott
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1,005 Reviews from our TripAdvisor Community

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Showing 984: English reviews
Long Island, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Friendly atmosphere hotel was clean!! Front desk clerk was very helpful as well in the restaurant hostess and waitresses!!! Close to all atractions, restaurant, beach!!! And downtown Charlestown it's breathtaking,,,

Helpful?
Thank Fidel C
ManagerX1, Manager at Charleston Marriott, responded to this review

Our sincere thanks for reviewing your recent stay at the Charleston Marriott. We are thrilled to know that you loved our location and the amazing view. It’s extremely pleasing to read that you enjoyed the exceptional service from our front desk and restaurant associates. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you... More 

Mesa, Arizona
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel, with comfortable beds. If you don't want to stay in downtown Charleston, I think this hotel fits that bill. I loved their fitness room, especially for a hotel fitness center. Couldn't wait to get down there to the treadmill. Breakfast was good, with a nice variety of things to choose from if you eat from the buffet.... More 

Helpful?
Thank azwineluvr
ManagerX1, Manager at Charleston Marriott, responded to this review

I am delighted you loved so many aspects of our hotel and that overall you had a wonderful stay at the Charleston Marriott. We are glad to read that you especially enjoyed our workout area. That being said, I appreciate your constructive comments about Aqua Terrace, our rooftop bar. I will share your concerns with the respective team. I hope... More 

Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I booked this hotel for a weekend day trip on 09/23/16. The location is close to downtown, and right off of US 17. It's an older property but has been refurbished recently from the looks of it. It was clean, and the decor was very nice. The staff was very helpful and accommodating. The front desk and valet were very... More 

Helpful?
Thank Scott C
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for posting such kind remarks about the Charleston Marriott. We are thrilled to read that our downtown location was perfect for your needs and you loved our friendly service. I will share your compliments with my team, especially with the front desk and valet staff. Thanks for being our guest, and we look forward to your next visit!... More 

Bastrop, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very nice hotel on a quiet street near The Citadel. Nice pool and amenities. A short drive to the Downtown Historical District. The hotel shuttle will take you Downtown for $6 per person per day. We took all advantage of this service. The staff were very helpful and accommodating. There is a nice park across the street to walk or... More 

Helpful?
Thank W W
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for taking notice of our excellent shuttle service to the Historic District. We are thrilled to read that this aspect of our hotel made your stay at the Charleston Marriott even more comfortable. We are glad you enjoyed our facilities and hope to see you again in the near future. Sincerely, Charles Moore Hotel Manager Charleston Marriott More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We finally got a babysitter, and decoded to visit Charleston. We picked this hotel due to the price, and they allow 1 night stays on weekends. Typically picky, as we prefer upper class hotels we were a little weary. Plan was to just sleep there, and spend as much time as possible downtown. PLEASANTLY SURPRISED! The hotel is located 8... More 

Helpful?
Thank Justin S
ManagerX1, Manager at Charleston Marriott, responded to this review

We are delighted that you chose the Charleston Marriott to celebrate your anniversary. I am pleased to know that you loved our downtown location, your room with a beautiful view and the great value we offer. We appreciate you being our guest, and look forward to welcoming you and your family back soon! Sincerely, Charles Moore Hotel Manager Charleston Marriott More 

Concord, NC
Level Contributor
90 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed 1 week ago

First, location: If you want to be within walking distance of the tourist areas, this is not the place for you. Be prepared to drive if you want to see the sights of Charleston. This means your dinner options are limited pretty much to the hotel unless you want to drive. Our bellboy was John who was outstanding at his... More 

Helpful?
Thank NC_Hiker
ManagerX1, General Manager at Charleston Marriott, responded to this review

Thank you for your review. I was pleased to hear you enjoyed your overall stay at our hotel. However, I am sorry to hear we did not meet your expectations regarding our dining amenities. I have followed up with our Food and Beverage team to address these concerns so we can learn and improve accordingly. We truly appreciate your observations... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I'm a regular Marriott traveler, and I'm generally a fan. I don't require a fancy hotel room, but I do need for it to be clean. This Marriott really needs to step up their game. We checked in online, which is a great feature, because they had or room keys ready to go for us when we got there. The... More 

Helpful?
1 Thank Tracy B
ManagerX1, General Manager at Charleston Marriott, responded to this review

Thank you for your recent stay and your feedback of our hotel. Providing a fresh, clean hotel room is of the highest priority and I apologize that we fell short of this during your stay. I have already addressed your comments with our housekeeping staff directly, and we have taken corrective measures to make sure it does not happens again... More 

Nashville, Tennessee
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice spacious clean rooms. Very comfortable beds/bedding. Bathrooms are so so. Very accommodating staff. Would stay here again. Convenient location and solid wifi. Free parking. Low cost all day shuttle to shopping areas.

Helpful?
Thank PFM112015
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for selecting the Charleston Marriott for your recent business stay. I am so glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations, excellent customer service, and many complimentary features all at a fair price. We appreciate you being our guest and look forward to welcoming you... More 

Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel. Not in a central area, you have to Uber it back and forth. I stay at Marriotts all the time, and this was a great Marriott. My only complaint is how they have changed the room service, instead of a tray they bring you a bag and your food is in a plastic container. They charge you $5... More 

Helpful?
Thank Mary804407
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for your loyalty towards our brand and for choosing the Charleston Marriott. We are glad your stay with us was a pleasant one, and we were able to meet most of your expectations. We appreciate you sharing your comments as they will help us improve our overall guest experience. We value your business and hope to have the... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Was at the hotel with a large conference for my company and thought it was great. Decent food, great service from the staff and I especially thought happy hour on the rooftop terrace bar was awesome. The view at sunset is spectacular!

Helpful?
Thank Andrew B
ManagerX1, Manager at Charleston Marriott, responded to this review

Thank you for being our guest at the Charleston Marriott. We are pleased to read enjoyed the excellent service delivered by our staff and especially enjoyed your time at our Aqua Terrace Roof-Top Bar offering magnificent views and sunsets. Thank you for sharing your experience online, we hope to have another chance to serve you and your group again soon.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Saffire Restaurant & Bar
Saffire Restaurant & Bar
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience true southern hospitality and innovation at its finest at the Charleston Marriott. Our location overlooking the Ashley River offers easy access to beautiful downtown Charleston, SC. Recently redesigned modern guestrooms welcome you with stylish furnishings and plenty of space to relax, work or enjoy all that our beautiful city has to offer. Luxurious hotel amenities include high-speed wireless internet, shuttle service, state of the art business and fitness centers. Savor delicious favorites at our signature on-site restaurant, Saffire. Unwind enjoying the Ashley River sunset with a cocktail at one of the only roof top bars in Charleston, Aqua Terrace. If you're downtown planning a social event or wedding, take advantage of our hotel's 50,000 square feet of event space. If you're here simply to relax, enjoy your time by our spacious outdoor pool or courtyard area. Our hotel is the one spot where you can work & play, mix & mingle, and connect & relax. That's brilliant. That's the Charleston Marriott! ... more   less 

Additional Information about Charleston Marriott

Address: 170 Lockwood Blvd, Charleston, SC 29403-5123
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $196 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Charleston Marriott 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Charleston Marriott Hotel Charleston
Marriott Charleston
Hotel Style:
#35 Family Hotel in Charleston
#35 Business Hotel in Charleston
#37 Romantic Hotel in Charleston
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