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Comfort Inn Downtown Charleston

Traveler (79)
Room & Suite (72)
Dining (8)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
14Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
639Reviews
150Photos
6Q+A
100Room tips
Traveler rating
  • 130
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  • 79
  • 95
Time of year
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Popular mentions
Enjoyed our stay here very much. The staff at the front desk....AMAZING! Very helpful. Location was fine. We took the free transportation to downtown and we walked back to the hotel. Not that far away from the downtown area. Easy to get to from the freeway and easy to get
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Response from Comfort I, Guest Relations Manager at Comfort Inn Downtown Charleston
Responded 1 week ago
Greetings Deb, We want to thank you for taking the time to complete our online survey regarding your recent stay here at our hotel. We want you to know that we have read your review and you have made us very proud of our Comfort Inn Downtown Team Members!! You said that they helped your stay go smoothly and was amazing!! This is awesome news!! We make sure we encourage them to always strive to create the ultimate guest experience with each guest they meet. We see that they have done just what we have requested of them. We want you to know that we value your feedback. We know that we could not have been able to give you this wonderful experience without thinking about our past guest reviews on their stay here, reviews are a guiding light for us to know what we need to improve on and what we need to continue. We want to thank you for giving us a score of all 5s!! We will keep the momentum going!! We look forward to seeing you again in the near future!! Kind regards, Holly Wright Guest Service Manager
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The Comfort Inn Downtown Charleston is OK. The location allows for short commutes to downtown attractions, is very close to a free bus stop, and offers free parking. The public areas are furnished nicely. Our room was a bit crowded with the expected furniture but workable.
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Response from Comfort-144, Guest Relations Manager at Comfort Inn Downtown Charleston
Responded 2 weeks ago
Greetings, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Halakia Wright Guest Service Manager Comfort Inn Downtown
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The hotel was fine, the staff was very nice, breakfast was pretty basic, my room was fine and the bed was comfortable, bathroom was fine, nice TV, the internet pretty much sucks, it was an OK stay, nothing great but nothing horrible either. It is literally across the street from
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Response from Comfort-144, Guest Relations Manager at Comfort Inn Downtown Charleston
Responded 2 weeks ago
Greetings, We want to thank you for taking the time to complete our online survey regarding your recent stay here at our hotel. We know that our guest reviews are a guide on what we need to continue and what we need to improve and make our guest stay even more exciting. We want you to know that we value your feedback!! We will continue to strive to create the ultimate guest experience by doing what our staff did while you were here. Nice service is very important as well as making sure our breakfast is stratifying to our guest. We would like for you to come back in the near future so that we can make an better impression on you. Kind regards, Holly Wright Guest Service Manager
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Stayed at Hotel as a member of Choice Hotels. 2 nights passing through Charleston S Carolina on off from main roads and easy to get to and from Interstate 26 ,and bridges.They have a free bus to and from historical Charleston areas runs daily from 8:00 am until 8:00 pm with
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Response from Comfort I, Guest Relations Manager at Comfort Inn Downtown Charleston
Responded 3 weeks ago
Greetings, We want to thank you for taking the time to compete our online survey regarding your recent stay here at our hotel. We want you to know that we have read your review. We are so happy to know that you enjoyed your accommodations and we were able to assist you with your lodging needs. We want our guest to feel at home while staying here with us. Reading that you enjoyed our complimentary breakfast and that our breakfast attendants made sure that the food was hot and ready for you to enjoy, made us so excited!! We had to share the news with the ladies and you placed a smile on their faces after they read the review you wrote about your stay with us. We want you to know that we value your feedback and we have to consider our past guest reviews on their stay here with us also because guest reviews helps us know what we need to continue and what we need to improve on, your review will definitely help those ladies keep the momentum going!! We want to thank you for an awesome score of 5!! We look forward to seeing you again in the near future!! Kind regards, Holly Wright Guest Service Manager
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I spent two nights here and almost everything went wrong. I should note up front that Holly at the front desk and a very cheery housekeeper were the brightest spots in whole hotel. I had difficulty checking in and was finally permitted upstairs a half hour after check-in time.
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Response from Comfort I, Guest Relations Manager at Comfort Inn Downtown Charleston
Responded Mar 14, 2019
Greetings, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards, Holly Wright Guest Service Manager
Read more
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Comfortable room - interesting colour scheme!
Photo provided by managementComfort Inn Downtown Charleston
Guest room with one bed
nice view
Old Water Stain on ceiling in room
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12345615
Is the hotel within walking distance of good restaurants and shopping?
When I stayed I walked up to Gnome Café on President Street for a smoothie and to read a book! It was great!
0 votes
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Yes, there is seasonal outdoor pool. The pool will open around late May and close in early September.
0 votes
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Does the Comfort Inn offer shuttle services to the historical district?
Do you offer park and cruise packages?
I apologize but we do not have any packages of that type.
0 votes
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12
"just remodeled hotel, corner room is really quiet"
"Lucky we stayed there!"
"Get a room on the 7th floor. Great view"
"get a room at the end of the hall away from elevator for quiet."
"Become a member with choice hotels and you'll get free cookies when you check in."
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12345620
PRICE RANGE
$129 - $274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn charleston hotel charlestoncomfort inn charleston sc
LOCATION
United StatesSouth CarolinaCoastal South CarolinaCharleston
NUMBER OF ROOMS
128
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