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Best Western Charleston Inn

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Traveler (102)
Room & Suite (125)
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Overview
  • Excellent49%
  • Very good33%
  • Average10%
  • Poor5%
  • Terrible3%
Travelers talk about
“best westerns”(23 reviews)
“front desk”(151 reviews)
“room was clean”(93 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Charleston Inn
Special Offer: 10% off room rate
Hotel deals
Offers from Best Western Charleston Inn
Special Offer: 10% off room rate
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Rooms
Jul 2Jul 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,387)
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1,355 results
Traveler rating
656
446
137
68
48
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LanguageEnglish
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656
446
137
68
48
Show reviews that mention
All reviewsbest westernsfront deskroom was cleanthe breakfast areagreat poolclose to downtownshort drivegreat place to stayfolly beachno elevatorcontinental breakfastwould stay here againyogurtconvenient locationhistoric districtfree parkingbw
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1 - 5 of 1,355 reviews
Reviewed 6 days ago

This is a Very nice hotel. Everything was great. The grounds around the hotel are beautiful. They are dog friendly with treats for them! Breakfast is good, and comes with the room rate. I can't wait to go back to stay with them again.More

Review collected in partnership with Best Western
1  Thank Schellrb
Response from Bill R, General Manager at Best Western Charleston InnResponded 5 days ago

Hi Schellrb! I'm so glad to hear you were pleased with our accommodations for you and your furry four legged friend! We are always glad to hear positive remarks from our guests and to know that we are doing a great job. We hope the...More

Hotel's Favorite
Reviewed 2 weeks ago

We first stayed here in Autumn 2014 when it was conveniently located, great pool but tired looking rooms. Fast forward to now and wow! what a difference a makeover makes! The lobby area is both functional and homely & welcoming with 3 sofas and 4...More

Review collected in partnership with Best Western
1  Thank Louise A
Response from Bill R, General Manager at Best Western Charleston InnResponded 2 weeks ago

Hello Louise A, Thank you providing your feedback regarding your most recent stay with us. We strive to ensure our guests have the most enjoyable stay possible and am pleased to hear we exceeded your expectations. I look forward to welcoming you back to the...More

Reviewed 1 week ago via mobile

I have stayed at this hotel multiple times during my drive up and down the east coast. I have a dog, so this place is perfect for pets. Staff is always so very friendly as well. I don't always get a coffee maker in my...More

1  Thank Sharon W
Response from Bill R, General Manager at Best Western Charleston InnResponded 1 week ago

Dear Sharon W, We're so happy to have been able to meet your needs. Thank you for choosing to stay with us again, and for providing such wonderful feedback. We're glad you were impressed, and we hope this means you'll be staying with us every...More

Reviewed 2 weeks ago

All my friends travel with their dogs so there's absolutely no way I would ever recommend this hotel! This hotel is NOT pet friendly as there is a tan and white pit or boxer that lives behind the 2nd building and is able to escape...More

Review collected in partnership with Best Western
1  Thank robincarver42
Response from Bill R, General Manager at Best Western Charleston InnResponded 1 week ago

Dear robincarver42, We are deeply sorry for what happened to your fur-baby. Rest assured we're doing everything in our power to ensure our future guests, and guests fur-baby's, do not experience the same thing. Again, we are handling this through the proper channels, and if...More

Reviewed 2 weeks ago

overall ok,should know that it is a motel not a hotel big difference. After a mess up with our room resv and carrying luggage in the heat finally settled. Couldn't highly recommend staying here,the motel thing really disappointed us.More

Review collected in partnership with Best Western
Thank rroetto
Response from Bill R, General Manager at Best Western Charleston InnResponded 2 weeks ago

Dear rroetto, On behalf of our entire team, I would like to apologize for letting you down. I hope that you will consider staying with us in the future so that we can have another chance to provide you with a superior experience. If we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
$99 - $203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Charleston
#23 Business Hotel in Charleston
#25 Family Hotel in Charleston
#36 Romantic Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$99 - $203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Charleston
#23 Business Hotel in Charleston
#25 Family Hotel in Charleston
#36 Romantic Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (102)
Room & Suite (125)
Pool & Beach (12)
Dining (6)
Amenities (6)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Bobbi48128
February 12, 2018|
AnswerShow all 3 answers
Response from Bill R | Property representative |
Thank you for your interest. Only service animals are allowed on the city bus.
0
Votes
Charles S
January 11, 2018|
AnswerShow all 5 answers
Response from Bill R | Property representative |
We do not offer a shuttle to downtown. There is a city bus stop located across the street. Or, we can also provide directions to parking garages downtown.
0
Votes
Room Tips
"I would request a room away from the rear of the property."
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"I always ask for top floor, quiet side"
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"We had a room at the back of the hotel, which was quiet."
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"We were on first floor and never heard anyone walking on the second. Soundproofing appears to be very good."
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