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BEST WESTERN Charleston Inn

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BEST WESTERN Charleston Inn
BEST WESTERN Charleston Inn
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1,018 Reviews from our TripAdvisor Community

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Showing 995: English reviews
Matawan, United States
Reviewed 2 days ago NEW

Had and enjoyable stay everything was very good. Bed was comfortable, hotel was very accessible and enjoyed my stay. Staff was friendly and helpful, courteous and concerned for my comfort. Hotel was well located for food with places very close by. I would recommend this hotel to anyone that ask. Best Western is the only hotel I would stay on...

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Helpful?
Thank Edwina M
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Hi Edwina M! Our team was delighted to have you as our guest, and we are glad that we could accommodate you to make your experience a pleasant one while you were in Charleston for such an exciting event. We strive for excellent service, and we definitely glad to have such a caring team. We hope to see you again...

Orlando, Florida
Reviewed 3 days ago NEW

Location was great, Staff was exceptional, very clean and updated rooms! Priced just right!! Breakfast was great and lots of variety. Hotel is also very Pet Friendly! Pet fee was very reasonable! Location was about 15 mins from Historic Charleston.

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Helpful?
Thank RTF111771
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear RTF111771, Thank you so much for taking the time to share your experience. We really do appreciate the feedback. I was delighted to read that you enjoyed your recent visit with us. As we share these reviews with our staff, I am sure they will be delighted as well to know their hard work was noticed and appreciated. Again,...

Greenville, United States
Reviewed 5 days ago NEW

Love this place and the staff too. Carol is awesome. I have stayed here multiple times and will continue to return when I am in the area. Only wish they had smoke rooms available. Lots of eating places near by. Also a Krispy Kreme just down the road.

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Helpful?
Thank Terry L
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear Terry L, Thank you for your kind words about Carol, she is a true gem! I am glad to see that she had a positive impact on your stay, and hope that the rest of your vacation was excellent as well. We hope to see you again during your next trip!

Gloucester Point Va
Reviewed 6 days ago NEWvia mobile

Visited in December. Motel is clean and in good condition. Pool area looks nice but too cold and it was closed. Good free breakfast. Only real con is it is on an extremely busy road that is hard to access Monday through Friday

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Helpful?
Thank RoJac80
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear RoJac80, Thank you for the kind words! We hope you come back to visit us when the weather gets a little warmer so you can take advantage of the our beautiful pool, which also happens to be the largest one in Charleston!

Winston Salem, North Carolina
Reviewed 6 days ago NEW

we had a wonderful experience staff was very nice carol in the breakfast room was exceptionally wonderful and front desk latisha was wonderful I would recommend this hotel to everyone. loved loved the breakfast room. The room are very clean, beds are very comfortable. Bathroom are very nice also.

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Helpful?
Thank Tina S
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear Tina S, Thank you so much for taking the time to share your thoughts on our property. We really appreciate the feedback. I was so happy to read that Carol and Talisha were able to provide such excellent guest service. We want all of our guests to enjoy not only their visit with us but their time in Charleston...

London, United Kingdom
Reviewed 1 week ago

Last minute decision to go to Charleston and booked on line - we wanted something central and not too expensive, and this fitted the bill. Check in was helpful and efficient and parking was easy, on site and plentiful. The rooms, which came with two double beds were clean, but looking a little past their best (like they, and the...

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Helpful?
Thank TanyaC158
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Hi TanyaC158! It is always great to hear when our guests enjoy their stay! We take great pride in providing excellent customer service and amenities to make your stay in Charleston the best one. Feedback like yours allows us to make improvements, and we really appreciate it. Also, we do anticipate replacing all of our mattresses in the near future,...

Asheville, North Carolina
Reviewed 1 week ago

Arrived vary late on a Friday night. Check in was straightforward and woman at counter was very friendly and helpful. Room was satisfactory. Clean beds and linens. Pool was nice. Well sized. Location is probably the biggest selling point, as it is easy access to to downtown and beaches. There is a 24 hour grocery store within a mile or...

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Helpful?
Thank Jesse H
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Greetings Jesse H, Thank you for taking the time to share your review with us. I am glad to see that you enjoyed our convenient location and were able to enjoy all of the amenities that we offer. We hope to see you again next time you are in town.

Colonial Heights, Virginia
Reviewed 2 weeks ago

Excellent hotel with amazing personnel. Room was spotless and completely redone inside. Full hot breakfast was provided, although advertised as just Continental. Even though the stay was for only one night, we are always particular about our pre-cruise hotels, usually staying at Raddison, Country Inn and Suites, Embassy Suites or Hampton Inn depending on the port we sail from. This...

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Helpful?
1Thank Sealovers2
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear Sealovers2, I hope you enjoyed your cruise! We take great pride in offering a package for cruisers to make your vacation as smooth and stress free as possible. We are so glad that you enjoyed your experience with us, and we hope the next time you visit Charleston, cruise or not, that you will choose to stay with us...

Columbia, South Carolina
Reviewed 3 weeks ago

I wanted to say a few weeks ago I was having a very bad day. My car broke down so I had to stay over night in Charleston. The next day my car was suppose to be fixed but by 5:00 they told me they could not fix it. I was having a very bad day by then. I had...

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Helpful?
1Thank michellegilyard
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear michellegilyard, We're sorry to hear about your car situation, and we thank you for choosing to stay with us. I'm happy to hear Brittinai was able to help turn your bad day into a not-so-bad one. I'll be sure to share the feedback with her and to let her know that she is doing a good job. Thanks again!

Clarington
Reviewed 4 weeks ago

Crisp clean room, all the amenities needed are there for you. Beautiful lobby with warm and welcoming personnel. Simple, but very satisfying breakfast selections. Altogether a place to go back to without hesitation!

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Helpful?
Thank Leo B
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear Leo B, We're so happy you enjoyed your stay with us! It was a pleasure having you and we look forward to seeing you next time you're in the area!

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Charleston Inn

Address: 1540 Savannah Hwy, Charleston, SC 29407-7845 (Formerly BEST WESTERN Sweetgrass Inn)
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $77 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Charleston Inn 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Sweetgrass Hotel Charleston
Best Western Charleston
Charleston Best Western
Hotel Style:
#2 Best Value Hotel in Charleston
#23 Business Hotel in Charleston
#36 Romantic Hotel in Charleston
#36 Family Hotel in Charleston
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Charleston Inn staff and other travelers.
16 questions
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Questions? Get answers from BEST WESTERN Charleston Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I have only been on the back side”
 of 5 bubbles Z2038DEtinas, 6 days ago | Read review
“Rooms on the backside will avoid any possible traffic noise (which is not really an issue)”
 of 5 bubbles 124jesseh, 1 week ago | Read review
“Get to breakfast early. It does get busy if you wait until the last minute.”
 of 5 bubbles Samual0418, 4 weeks ago | Read review
“Very quiet. First floor”
 of 5 bubbles kelleyr535, Oct 12, 2016 | Read review
“enjoyed the second floor with pool view”
 of 5 bubbles BillCarolK, Sep 26, 2016 | Read review
5 of 5
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