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BEST WESTERN Charleston Inn

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BEST WESTERN Charleston Inn
BEST WESTERN Charleston Inn
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983 Reviews from our TripAdvisor Community

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Showing 962: English reviews
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We arrived about 4 pm. The front desk lady was pleasant but I was unhappy that we were in the very back an on top floor in center of building. We had to park at the end. Our view was a building looking at construction workers an painters drinking beer all night. The room was great. No problem there. The... More 

Helpful?
Thank Melissa M
Tampa, Florida
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was in a great location and not far from attractions. Seemed as if it had been recently painted and renovated. Breakfast was not to good. Front desk was very helpful in giving us directions to restaurants nearby on the late evening when we arrived.

Helpful?
Thank dduerr2013
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear dduerr2013, Thank you so much for taking the time to share your comments. We really appreciate the opportunity to interact with our guests this way. I was delighted to read that you enjoyed your visit with us. We share these reviews with our staff; I am certain they were equally delighted to read that their hard work was noticed... More 

Salem, Oregon
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is older but very clean and and it's evident that it has been updated. Our room was very clean as well and the beds were very comfortable. While it's not in the tourist area where prices would be double and triple if not more, it's a short drive (10 mins at most) which makes the rates very attractive.... More 

Helpful?
Thank amfoxy
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear amfoxy, Thank you so much for the wonderful review. We really appreciate that our guests take time out of their busy days to share this feedback with us. I was delighted to read that you excellent experience with us. As we share these reviews with our team, I am certain they will be very happy to read that their... More 

Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here 4Rth of July week. We had 2 rooms beside each other. Rooms were clean. Pool was awesome, great size so you do,t feel like your on top of other people. They even had some pool toys. Breakfast was great. Had to wait a little on some things to be restocked, they could use another worker instead of just... More 

Helpful?
Thank Christina W
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear Christina W, Thank you so much for taking the time post such a wonderful review. We really appreciate the feedback. I was delighted to read your review and to know that you had such a wonderful experience. We strive to insure that our guests enjoy not only their stay in Charleston, but their visit with us as well. Again,... More 

Greenville, United States
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have stayed here multiple times and will continue to return. The staff is always friendly and helpful. Lots of good eating places in area. Just wish they still had smoking rooms available like they used to before the renovations.

Review collected in partnership with Best Western

Helpful?
Thank Terry L
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear Terry L, Thank you for taking the time out to post this review, and thank you for choosing to make us your go to hotel while in Charleston. We're so very happy to see that you enjoy your experience with us each time, and that the staff is always friendly and helpful. I'm sorry to say that with the... More 

Cape Town Central, South Africa
Level Contributor
110 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Given the type of market this hotel caters for, it was excellent in all aspects: Clean, comfortable rooms - must have been recently redecorated so quite new, friendly service and good breakfast. Also offered good value for money. Will be back!

Helpful?
Thank Piet H
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear Best Piet H, We really appreciate the feedback! We do our absolute best to provide Southern Hospitality to all of our guests; it is rewarding to hear that our efforts are being recognized. Again, thanks for the wonderful comments and for choosing to stay with us. More 

scottsdale
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel had all one could need. A pool, laundry room, a variety breakfast with something a little different everyday as well as a computer room. The staff was well trained and had made everyone happy. The area had a grocery store and a lot of great restaurants.

Review collected in partnership with Best Western

Helpful?
Thank R. W
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear R. W, Thank you for taking the time to share your comments. We always appreciate guest feedback as it allows us to target our efforts at improvement. Our goal at the Best Western Charleston Inn is to not only offer clean, comfortable accommodation with excellent guest service but to make every effort to ensure our guests a wonderful visit... More 

Gainesville, Florida
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

From checking in to checking out was awesome. Very special and sweet staff. Felt safe and secure. Pool view was just that. No balcony, just big window. Looks like for safety reasons (concrete balcony didn't look so secure) they removed the sliding glass doors and replaced them with Safety glass. Beds were way to soft, felt like I was sleeping... More 

Helpful?
Thank Steffi-Zeeva
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear Steffi-Zeeva, I'm glad you were satisfied with your stay, but we would always love to hear what could have made your stay an EXCELLENT one. We are always striving for greatness in every department as we try to improve with every guest feedback we receive. We hope the next time you visit Charleston that you will stay with us... More 

Toronto, Ontario
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The location was great, close enough to the historical district, but far from the noise of the city. The only problem was that there was no elevator! There was a great restaurant right beside the hotel.

Review collected in partnership with Best Western

Helpful?
1 Thank audreytemple2016
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear audreytemple2016, Thank you so much for taking the time to share your opinion. We really do appreciate the feedback. I am sorry that you did not thoroughly enjoy your recent visit with us. Please know that we take these reviews very seriously and are constantly striving to improve. Again, thanks for the feedback. We hope you'll give us another... More 

STATEN ISLAND
1 review
5 of 5 stars Reviewed 2 weeks ago

Beautifully kept hotel. We felt welcome from the moment we arrived. DaQuana and Talisha at the front desk were so nice! The continental breakfast was fantastic. Carol takes wonderful care of the guests and makes you feel at home! The rooms were immaculate. I highly recommend staying here!

Review collected in partnership with Best Western

Helpful?
Thank Eric K
Bill R, General Manager at BEST WESTERN Charleston Inn, responded to this review

Dear Eric K, Many thanks to you for taking the time to share your comments and especially for mentioning three of our super stars. Da-Quana, Talisha, and Carol are three of our best team members and they were very excited when I shared your comments with them. Again, thank you for your comments and for choosing to stay with us.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Charleston Inn

Address: 1540 Savannah Hwy, Charleston, SC 29407-7845 (Formerly BEST WESTERN Sweetgrass Inn)
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $102 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Charleston Inn 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Sweetgrass Hotel Charleston
Best Western Charleston
Charleston Best Western
Hotel Style:
#4 Best Value Hotel in Charleston
#23 Business Hotel in Charleston
#36 Romantic Hotel in Charleston
#36 Family Hotel in Charleston
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