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Hampton Inn & Suites Charleston / West Ashley

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678 Citadel Haven Drive, Charleston, SC 29414
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Hampton Inn & Suites Charleston \/  West Ashley
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687 Reviews from our TripAdvisor Community

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Showing 685: English reviews
Naples, Florida
Level Contributor
108 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We always stay at Hilton family hotels but this one is NOT good. The AC runs through a unit under the window and the room was wet and smelly. Bed was comfortable and internet worked OK but otherwise pretty much the worst Hampton Inn we've stayed at.

Review collected in partnership with Hampton

Helpful?
1 Thank LinaMac
Carrollton, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff went out of their way to make us feel welcome! It was clear that hotel guests were "TOP PRIORITY!" Also, rooms, common areas, and pool were clean and inviting. Delicious, hot breakfast every morning, snacks and drinks in the evening and cookies for a night time snack!

Review collected in partnership with Hampton

Helpful?
Thank Jeannine J
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel such a pleasant review! We hope you will choose us as your home away from home again in the future! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I completely recommend Hampton Inn. I was there for a very rushed four days while I was attempting to buy a home on Kiawah Island. And it provided just the quiet respite I needed to regroup and consider the major decisions I was making. It is conveniently located near the airport, but within striking distance of the sea islands. But... More 

Review collected in partnership with Hampton

Helpful?
1 Thank beverlyg928
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay with us, and that you felt as though our location was convenient for you! We hope you will choose to visit us again in the future! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family enjoyed a nice 2 day stay at Hampton Inn West Ashley. Not too far from Folly Beach. Also near a delicious chicken spot called Boxcar Betty. Staff is kind, helpful and always cheerful. We had lots of requests and each one was met with a smile. Especially loved the kitchen staff, the head cook opened a can of... More 

Review collected in partnership with Hampton

Helpful?
1 Thank xavierj202
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel a warm review. We are so happy to hear that you enjoyed your stay with us, and that our staff was able to grant you a pleasant experience. We hope you will choose to stay with us again in the future! More 

Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

No issues at all. I arrived late in the evening around 10:30pm and was gone by 8:00am the next day everything was ready to go. The air conditioner in my room had been turned down low so that was nice to not have a hot room.

Review collected in partnership with Hampton

Helpful?
1 Thank W2622RNwilliams
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel a nice review. We are glad that you were comfortable in your guest room. Air conditioning is vital here in Charleston! Please come back to visit again in the future, we would love to have you! More 

Charlotte, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff is amazing. The breakfast is great. The location is key and the value is reasonable and the rooms are always clean! The staff always knows my name and address me by such. They are always helpful and make me feel at home. I feel safe and secure when I stay there. I have stayed in more swankier places... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Nikiya J
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel a positive review! We are happy to hear that you continue to enjoy your visits with us, and we look forward to hopefully seeing you again in the future! More 

Atlanta, Georgia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here multiple times on our visits to Charleston. The staff is always friendly and helpful and always smiling. The room quality is top notch and the breakfast facility gets high marks for comfort and quality. We always make this our first choice and will continue to do so.

Helpful?
1 Thank Ed W
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us and are enthusiastic about visiting again! We look forward to seeing you again in the future! More 

Coeur d'Alene, Idaho
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice friendly staff, very helpful. Clean and free breakfast! Had my whole family with 2 rooms, we had a great time! Could socialize downstairs together, great open area, clean and bathrooms nearby. 2nd floor business center.

Review collected in partnership with Hampton

Helpful?
Thank patriciarR6754QC
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel a warm review! We hope you will decide to stay with us again in the future! More 

Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent a week at this hotel while on a mission trip with our church. The entire week we were there, I never encountered a single employee who wasn't smiling and who wouldn't go out of their way to help. This will always be my hotel of choice!

Helpful?
Thank Amy H
Sabrina H, Public Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel such a kind review! We are so glad that you and your group had a great time while staying with us. We hope we are able to have you as our guests again in the future! More 

Raleigh, North Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great suites, very clean ,love the location,and the staff very friendly.Serve good breakfast.my love enjoy the meals and pool.yes I would vacation against the vacation were very education for the children as well the adults.it were wonderful vacation for my family.

Helpful?
1 Thank Glenda H
Sabrina H, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to give our hotel a pleasant review! We are glad to hear that you enjoyed your stay and had a good time. We hope to have the pleasure of seeing you again in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hampton Inn & Suites® hotel in Charleston/West Ashley is near downtown historic Charleston, off of Highway 17, close to Citadel Mall, golf courses, and West Ashley historic plantations. Wake up to a free hot breakfast before venturing out in Charleston. ... more   less 

Additional Information about Hampton Inn & Suites Charleston / West Ashley

Address: 678 Citadel Haven Drive, Charleston, SC 29414
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $131 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Charleston / West Ashley 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hampton Inn And Suites Charleston / West Ashley
Hampton Inn & Suites Charleston / West Ashley Hotel Charleston
Hampton Inn West Ashley
Charleston Hampton Inn
Hotel Style:
#16 Business Hotel in Charleston
#25 Family Hotel in Charleston
#25 Romantic Hotel in Charleston
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