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All reviewsaveda productsfaux woodexecutive loungehotel was recently renovatedgreat locationplatinum memberrooftop poolself parkingwedding weekendking streetgood sizerooms are niceour room was not readyfitness centergirls tripmini fridgehotel is centrally located
We had the most magical visit to Charleston largely in part to the perfectly situated and beautifully accommodated hotel! A perfect trip was almost spoiled when we left only to find car battery dead, thanks to the gracious , prompt, fast thinking and WAY above...More
From the moment we walked through the doors, I was totally impressed by the MODERN DECOR of this recently renovated hotel. The staff was ENGAGING, thoughtful and attentive. Our room was well-appointed and housekeeping did an excellent job during our three-night stay. The cocktails and...More
Thank Meg H
Response from TeamMarriott, General Manager at Renaissance Charleston Historic District HotelResponded 2 weeks ago
Dear Meg H,
It was a pleasure having you as our guest at the Renaissance Charleston Historic District Hotel. We are glad to read you loved our updated look and that the service provided by our courteous associates added to your joy. My staff will...More
This was our 4th stay at the Renaissance Hotel. After living in Charleston for 10 years, we know that the location is absolutely the best, you are within easy walking distance from the shopping areas, restaurants, waterfront, and museums. The hotel has been thoughtfully updated...More
On arrival, our room was nice, clean and comfortable. Then difficulty ensued. All of the booking sites say the hotel has free internet, however, when you sign on, they want $ 13. per day, unless you are a Marriot member. I was never able to...More
1 Thank NANCY W
Response from TeamMarriott, General Manager at Renaissance Charleston Historic District HotelResponded 3 weeks ago
Dear Disappointed,
Thank you very much for staying with us. We apologize for the housekeeping and service issues you encountered during your visit, and that we didn't promptly respond to correct them. We take the cleanliness of our rooms very seriously and have inspections in...More
To be clear for most customers you do perfectly. Then as you know , you have repeat and high user customers. My only request and why I will continue to use Marriott exclusively is the corporations ability to not only hear but listen and respond...More
Thank silipoat
Response from TeamMarriott, General Manager at Renaissance Charleston Historic District HotelResponded 3 weeks ago
Dear silipoat,
Thank you for your feedback and for letting us know you enjoyed your visit overall. It was our pleasure serving you, and we hope you will stay with us again when your travels bring you this way.
Brian Wander
General Manager