Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Emeline hotel garners appreciation for its exceptional service and unique, stylish atmosphere, with the staff's friendliness and thoughtful touches like Nespresso machines often highlighted by guests. While some visitors find the rooms on the smaller side and occasionally dark, the hotel's prime location is universally lauded for its easy access to Charleston's offerings.
Opinions on value are mixed, with mentions of amenity fees, but many travelers are enamored with the festive decor and vibrant courtyard despite minor housekeeping lapses.
Location
Central
Atmosphere
Chic
Rooms
Cramped
Value
Expensive
Cleanliness
Meticulous
Service
Professional
Amenities
Top-notch
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Emeline’s impeccable service, convenient location, comfortable and beautiful accommodations…created the ideal travel experience. The valet and luggage staff (Jack, Mark and Jimmy) handled all of our needs with expertise, friendliness and efficiency…on both our arrival and departure days. We were checked in by Nicole who greeted us with warm and gracious hospitality. We thoroughly enjoyed our stay, will definitely return and highly recommend the hotel to others. The Emeline’s attention to detail, ideal location and attentive, helpful staff provided a first class experience.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rob Morgan, General Manager at Emeline
Responded 2 weeks ago
Thank you for your kind words about your stay at the Emeline Hotel! We're delighted to hear that our team's service, especially from Jack, Mark, Jimmy, and Nicole, contributed to your ideal travel experience. Your recommendation means so much to us, and we can’t wait to welcome you back for another first-class stay!
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Hotel Emeline just became my new favorite hotel hands down. We had the pleasure of staying at Emeline beginning of August 2020. From the moment you walk in, you are greeted by a beautifully decorated living room, a grand entrance, and their custom scent, all of which are meant to activate all your senses.
The style carried throughout the property is that of a vintage, 1950s/1960s with a modern twist.
The staff is incredible and welcoming and they immediately make you feel at home.
We are a family of four and stayed in the 2 bedroom suite with two king beds and a living room, which housed a Crosley record player, supplied with 3 records, one was a Miles Davis and another had a collection of songs curated for Emeline. I can't remember what the third was.
The beds were extremely comfortable and it was the best night's sleep I'd had in a while (I'm a terrible sleeper). The bathroom is modern with a large shower and great water pressure.
Besides the record player in our room (and also downstairs in the lobby/living room) another favorite feature is the water stations in each floor in front of the elevators. They supply glass bottles which you can fill with either still or sparkling water for free!
At Emeline you will also find Clerks Coffee, a super cute coffee shop where you can get breakfast and great coffee. I had the latte and it was amazing. For dinner, you can dine at Frannie and the Fox, a beautiful but casual restaurant with an Italian inspired menu made with fresh local foods. My boys loved the pizza and I highly recommend the Rigatoni with braised lamb. The crab fritters were really good too.
You can also grab a drink at the bar of Frannie and the Fox or sit on their outdoor patio. This patio has more of a European feel with all white furniture and umbrellas and a huge whitewashed brick fireplace.
The gym is on the 3rd floor and it was impressive! Equipped with 2 treadmills, an elyptical machine, a Peloton bike, a Smith machine and an aqua rowing machine. There's also a myriad of dumbbells, balls, kettle bells and also a water dispenser, bottles to fill, towels and disinfectant spray.
What else can I say other than our experience was so unique and we loved it there so much that we did not want to leave. We felt very safe amid the pandemic. Everyone was wearing their masks and they had tissue boxes all over to use for pressing elevator buttons and for the water stations.
Highly highly recommend if you plan to visit the beautiful city of Charleston.
***I tried adding a lot more photos but the website wouldn't load them for some reason. I will be making a video and posting on my IG [at]pepperedinstyle and my blog pepperedinstyle [dot com]
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Date of stay: August 2020
Rooms
Service
Sleep Quality
Room Tip:Gym is on the third floor. You can purchase their signature scent. They also have two story...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brad Harvey, General Manager at Emeline
Responded Aug 13, 2020
Hello Anna, What a pleasure it was to have you join us at Emeline this week. Thank you for such great feedback regarding the many fun, tasty and enjoyable experiences that guests can enjoy during there visits. I will be certain to pass along your comments to the team. Especially the part that they made you feel welcome and at home. We hope that you will come back and join us again soon for more of the pizza, riggatoni and braised lamb or maybe just a cocktail on the courtyard. Please let me know if there is any way that I may assist you in the future. Warm regards, Brad Brad Harvey General Manager
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My husband and I checked out this morning after 3 nights and loved the hotel itself. We stayed in a Collector’s Suite which I believe is the cheapest room that also has a bath tub if you’re traveling with children or have medical needs. The rooms are unique, stylish, and had the most comfortable hotel bed I’ve ever experienced. There was a living room which included a sofa and table, tv, and a credenza that had a small fridge. There’s also 2 glass water bottles and 2 water stations in the hotel with flat and sparkling water. The master bedroom has a solid wood door to close off the living area which was nice. If you’re traveling with small kids, this is the room I would recommend (we didn’t travel with our 2 this time, but I’m very familiar with all the gear kids require). The record player was a unique charming touch.
We booked the Emeline almost based solely on the patio and fireplace (traveled in early December), and it did not disappoint. Franie and the Fox opens up onto the patio, and the restaurant uses everything in front of the fireplace for restaurant seating. The other side of the fireplace is open to guests with couches, chairs, rocking chairs, and side tables. On a Friday night we had to sit towards the back of the patio as it was busy, but on a Sunday night it was almost empty.
The hotel is in a great location: immediately next door to the Market, able-bodied walking distance to just about everything including the water, Rainbow Row, local and commercial shopping, and more restaurants than you can count. If you or your guests are differently abled, the hotel is accommodating with ramps but exploring Charleston might be a bit challenging with the large oak roots lifting sidewalks and restaurants with long flights of stairs. We ended up driving in at night and had a little bit of difficulty finding the front of the hotel only because Charleston has tight streets and little ambient lighting, and the entrance is right up on the street instead of having a portico.
The only food we had at the hotel was the provolone and green onion biscuit from Clerks which was amazing. I also highly recommend Callies hot biscuits in the Market immediately next door.
The only reason I gave it 1 less star is because of the added expenses we hadn’t fully anticipated, even after we received the confirmation email upon booking. Valet parking is $42 per night (unlimited in and out, but most of Charleston is walkable; street self parking is available), 10% South Carolina state tax, and 4% county tax. All of this together added approx $400 to our stay, which I don’t ever recall being advise about either on their website or via confirmation email. We still loved our stay, and would recommend staying here, just plan accordingly for your visit.
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carly Skinner, General Manager at Emeline
Responded Jan 12, 2022
Dear 772catiet - Wow, what a detailed and thoughtful review, thank you! I'm thrilled you enjoyed your accommodations and were able to spend some time lounging and relaxing in the Courtyard. I agree, that biscuit from Clerk's is one of the best I've ever had, and sells out daily! The taxes added to your room rate are required by the state of South Carolina and county of Charleston, and are noted on our confirmation letter. If you booked through one of our travel partners and this information was not clearly stated, please let us know so we can reach out to them and adjust! We aim to be fully transparent with our guests, and while street parking is available Downtown, it is never guaranteed and can be tricky to find - especially on the weekends (I know from experience!) Kind Regards, Carly
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From the moment you drive up to the hotel, you are greeted with the warm smile of the valet. Welcoming you to the hotel, they walk you inside to the check in and present you with a special cocktail. The front desk was awesome. Kevin was kind, showed us around and told us about the hotel There is a locally sourced store as well as a very hip bar with elegant furnishing and doors that open wide onto an outdoor space with a beautiful brick fireplace, a perfect addition for a cool Charleston evening. Due to COVID, the hotel has placed tissues at every elevator so that you do not have to touch the buttons for your floor as well as carefully placed hand sanitizer throughout. The ROOM...just perfect From the stark white subway tiled shower to the black borders and brushed gold faucets along with the shampoos and conditioners and soaps, to the most comfortable bed with fine monogrammed linens to the luscious robes, and great views, you are immediately relaxed. A little book on Charleston is left on the table to peruse while you are staying at the hotel. The room has 2 glass bottles that you can fill at the elevators with ice cold water and the next morning, you can call downstairs and have a jug of perfectly brewed coffee arrive to your door. The attention to detail is amazing. We were only at Emeline for one night, but the cleanliness, honest kindness of the staff and amazing location are only a few of the reasons why I will return.
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brad Harvey, General Manager at Emeline
Responded Aug 4, 2020
Thank you for staying with us during your quick trip to Charleston. We are thrilled to hear that the location, kind and honest and friendliness of the staff and guest room amenities were reasons to celebrate Emeline. Thank you as well for taking the time to provide such great feedback to help other travelers learn about our new hotel. My hope is that you will return for a couple days so that you can settle in to relax and enjoy the Emeline Experience. Please let me know when your travel plans will bring you back to Charleston. I will gladly assist with any travel plans. Best regards, Brad Brad Harvey General Manager
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I am so glad I saved this for my last days of vacation. I was really looking forward to The Emeline and it did not disappoint. I checked in late about 7/7:30 and because it was spring break week so the hotel was busy and bustling. Nobody helped me with my lugg,age at the door, but surprise I was upgraded at check in so the over crowding worked to my advantage. I was upgraded to a Masonette room which has an upstairs bedroom and lounge area downstairs. The room has a steamer, record player, fridge and a huge standing shower with a standing mirror in bedroom.
The first night I ate at Fannie and the Fox good was good, but service was slow due to crowds, but they comped my appetizer and dessert. I will say the hotel staff got slammed and they do try to make it right.
Kevin at the front desk was great for tour recommendations and Chase and Josh at the bar are funny and great bartenders. I do hope Chase gets his veritgo checked out.
The hotel location RSDUBK great restaurants in walking distance and Harry's across thr street gas live music nightly. As a solo traveler I couldn't have also for much more.
Enjoy Charleston and be nice to the staff everyone is doing their best under extraordinary circumstances.
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Date of stay: April 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brad Harvey, General Manager at Emeline
Responded Apr 5, 2021
Hello DMills, Thank you for staying with us during your visit to Charleston. We are in unprecendented times and I sincerly appreciate your feedback, care and perspective. Our goal is that every guest experiences with warmth of Southern Hospitality and while some challenges were experienced I am so glad the connections and care of the team made a difference in your visit. My hope is that you will come back soon and as things return to a bit more usual cadence of business. We value and appreciate you!!! Warm regards, Brad Brad Harvey General Manager
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Oh my.....how we love this place! Why? Location, location, location, unique with stunning finishes and attention to detail, and world-class service. We love this boutique hotel's ambiance with its gorgeous color palette, mid-century modern vibe, signature scent, and the WONDERFUL people that work there. We had the pleasure of meeting the hotel manager, Thomas Dippold, and appreciated his time telling us about the hotel's history, success stories, and how much he loved his job. We asked about the room's paint colors (STUNNING and bold); he gave us his email address with an invitation to request details on any of the finishes, and he would gladly send along. Thomas is an asset to this hotel, and he, the staff, and the beauty of the Emeline guarantee we will be back again and again.
(I do not want to overlook how socially responsible this management team is with Covid. The hotel is maintained in a sanitary manner, customer-friendly signs are posted at the elevators, bar area, etc. Hand sanitizer is visible, and masks are encouraged. All associates wore masks. The housekeeping staff cleaned rooms daily, which is nice, but Thomas said they move swiftly to keep their time spent in rooms to a minimum as a safety measure to their health....thumbs up on this! I am an advocate for taking care of the employees, keeping them healthy and working!)
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brad Harvey, General Manager at Emeline
Responded Nov 7, 2020
Hello bobbie5574, Thank you for loving Emeline! We are so glad you chose us for your visit to Charleston. I am thrilled to hear that you enjoyed so many of the details, services and Tom. We thank you also for your comments regarding the safety measures in place at the hotel. We are being dilligent. We can't wait for you to return. Please let me know when you are headed this way and I will be glad to assist with any arrangements. Warm regards, Brad Brad Harvey General Manager
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This hotel has a lot of potential, which is why I give if 4 stars. We have stayed at this location before, several times when it was less expensive under the former owners, but we love the convenience of the locations as everything is a walkable distance. We always request a King room, where this was a real physical change. So take note. If you are running down for. Quick weekend getaway and are therefore bringing just the bare necessities as regards to clothes a standard king will do. However if you are coming for a major event, wedding, grAduation, etc...I would recommend a JR King suite as you will have an extra inch or two of closet space. The hotel is now about 60% suites. The bathrooms have also been updated. However for the standard rooms that meant the room got smaller and in the built in cabinetry there is a closet rod that is only 6 inches. We had to request a room with more closet space so that clothes did not get crushed. Fortunately for us they could oblige and they were very happy to do so.
At the moment they are woefully short staffed, so breakfast is onLy available from the coffee bar, that you could eat there or take back to your room. No lunch, but they do have dinner.
A big plus is that they do have water stations on floors 3-8 so you can refill your water bottles!
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Date of stay: April 2021Trip type: Traveled with family
Room Tip:Valet parking is available.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brad Harvey, General Manager at Emeline
Responded Jul 1, 2021
Thank you for staying with us during your recent visit to Charleston. I sincerely appreciate your feedback. We have addressed some of the items mentioned as we continue to add back service and experiences. My hope is that you will return in the near future. Best regards, Brad Brad Harvey General manager
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I knew I was going to have a great stay as soon as I walked in the door. The interior was crisp, clean, expansive, and inviting. The staff was immediately ready to assist with the check-in process, which didn't take much time at all.
I stayed in one of the Collector’s Suites, which features one comfy king bed, a cozy living room, a Crosley turntable with custom Emeline vinyl, two Smart TVs, and more. Just down the hall was a water station where I had the option of sparkling or flat water to bring back to my room. The Cooper River Bridge was visible out my window, which provided for a nice view.
The lobby level was home to a relaxing common area with music adding to the cozy, but fun vibe of the hotel. There was also a spot to grab gifts, accessories, books, and more. The outdoor courtyard was relaxing and a nice change of pace from the busy street below.
Emeline's restaurant (Frannie & The Fox) and their cafe (Clerks Coffee) were both very good.
Everything about the hotel is top notch!
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Date of stay: July 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brad Harvey, Owner at Emeline
Responded Jul 11, 2020
Dear seng225, Thank you for staying with us at Emeline during your visit to Charleston. We are thrilled that you were one of our first guests to experience Emeline, Frannie and The Fox and Clerks Coffee. Thank you for your wonderful accolades regarding the courtyard and Keep Shop as well. Our goal is that every guest has a memorable stay and that a bit of Charleston and the Lowcountry is experienced and enjoyed! My hope is that you will come back and visit us again soon. Please let me know if there is any way that I may assist you in the future as your travel plans include Charleston. Warm regards, Brad Brad Harvey General Manager
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What a beautiful brand new boutique hotel in the heart of historic Charleston! From the moment we walked in we felt special. We were given mocktails/cocktails and had a family photo taken upon check in. A surprise awaited us in our suite with a celebration cake for our daughter, a handwritten note and music playing on the record machine. The hotel is stunning with a vintage vibe and luxurious yet relaxed feel. Every detail felt purposeful and thoughtful. We ate some of the best pizza ever at The Frannie and Fox with it’s gorgeous courtyard and savored delicious pastries and coffee at Clerks Coffee Shop. Filtered water with glass bottles are available at the water station on each floor. I am picky about sleeping in hotel beds and these had luxurious linens and the most comfortable mattresses. A gorgeous bathroom complete with a huge shower was something that seems rare in newer hotels but Emeline exceeded my expectations. The staff was beyond friendly, going out of their way to make us feel welcome and like family. A sincere thank you the entire staff for making our trip special, we look forward to coming back again!
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brad Harvey, General Manager at Emeline
Responded Aug 29, 2020
Hello Jennifer C, Thank you for staying with us for your special occasion. It was wonderful meeting you and the family! So glad to hear you enjoyed so many facets and experiences of Emeline. We hope that you took many memories home with you until you return again. We hope you come back soon. Please contact me at the hotel and I'll be glad to assist in any way when your travels include Charleston. Warm regards, Brad Brad Harvey General Manager
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We met another couple for a 3 night weekday getaway at Hotel Emeline. The lobby is lovely and the service we received was excellent. We took advantage of happy hour in the courtyard and enjoyed it. We had a room on the first floor with a window to the courtyard. The window was covered with vines to prevent people from peaking in, which we appreciated. However, there was no natural light and the few low voltage lights in the room made it impossible to read. While the bathroom was roomy and well appointed, the room was tight. I even called the front desk to make sure we were in an “Atelier” room instead of a Petit Atelier. I was assured that we were in the Atelier, but I can’t imagine a smaller room with a King bed. Had we upgraded to a suite, our stay would probably been more comfortable, however more expensive.
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Date of stay: March 2021
Rooms
Service
Sleep Quality
Room Tip:Great location for exploring Charleston.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brad Harvey, General Manager at Emeline
Responded Apr 5, 2021
Hello hhc311, Thank you for staying with us during your visit to Charleston. I sincerely appreciate your feedback as we are new and this feedback will be reviewed as we consider what we need to do to improve our product and services. Please do let me know if there is any way that I may assist in providing resolution to your stay or if I may assist in the future. Warm regards, Brad Brad Harvey General Manager
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Charleston, South Carolina7 contributions1 helpful vote
Hello 201christyl,
This is a complete renovation moving internal walls in all the rooms and suites with improvements made in all areas.
The property is so vastly different that most that have been Before find it unrecognizable and in a positive manner
Best regards,
Brad
There are more places to choose from in the Charleston area.
PRICE RANGE
$260 - $497 (Based on Average Rates for a Standard Room)
LOCATION
United StatesSouth CarolinaCoastal South CarolinaCharlestonAnsonborough
NUMBER OF ROOMS
212
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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