We really loved staying at The Jasmine House. We stayed in one of the carriage house rooms & it was very clean, large & comfy. The complimentary snacks & drinks in our room was a nice touch. All of the staff we encountered were very nice & accommodating. The location was perfect, close to everything but still on a quiet street. We were able to walk everywhere we wanted to go, even the Battery & White Point Garden. The complimentary breakfast was adequate. I really enjoyed the afternoon wine & snack and evening champagne & macaroons. We will definitely stay here again & reccomend to friends & family.
Authentic, friendly, clean, comfortable, free parking nearby, perfectly located to explore Charleston’s historical sights. Our stay was accompanied by several nice little surprises like afternoon snacks or some champagne in the evening. Staying there has enriched our journey. Thanks!
The Jasmine House is nearly perfect! The room was spacious and well appointed. You can't find a better room if you are looking for that old Charleston feel! Location is a 10! You can walk to everything there is to do, see, and eat in downtown Charleston. Absolutely loved the included morning breakfast and evening wine and cheese! The only area form improvement in my opinion was the bed. The room is huge and could easily accommodate a king size bed rather than the current queen. I also feel like the mattress could be upgraded to the 5-star level of everything else. Overall, we loved our stay at the Jasmine House and would definitely recommend it to anyone looking to stay in downtown.
The stars are to give credit for the site and nice historical feel of the room, the pretty courtyard outside, (set back from the road, private), and general cleanliness of the room, as well as nice gifts of drinks/ snacks in the room and a good location, close to the historic district sites. I subtracted 2 stars for 4 reasons: The “breakfast”. It does look like they adjusted the website to call it a continental breakfast (without reducing the room rate significantly presumably). THIS WAS The worst breakfast we could remember from a place like this. I think the hard boiled eggs had been frozen, they were RUBBERY and disgusting. The bananas were brown enough to use in banana bread! The most edible things were the pre-packaged things (granola bars, yogurt, and breakfast bread slices individually wrapped). The same “fresh baked” rolls were still out the next day, bagels also all wrapped to avoid drying out, so who knows how old?—all of that did not look appetizing. And as other reviewers will point out we were told to eat in our room or on the courtyard, no one told us we could use the basement of the main house (which was mentioned in response to one of the reviews… we can see it when walking back to the back courtyard through the basement windows, and wondered if that was an office or what-it definitely isn’t a dining area and the furniture was modern). The DIRECTIONS. So we arrived after it was dark, and having never been to Charleston before we did not know the area at all, and therefore relied entirely on the email sent not once but twice (initially on reservation and then about a week before). I will quote the part of the email in bold: “Self-Parking and check-in occur at the Indigo Inn, which is across the street at 1 Maiden Ln, Charleston, SC 29401.” So ok, I don’t have a problem going to a different Inn to check in-if we can find it, and to get there we drove first in front of the Jasmine House, couldn’t see what was across the street very clearly without pulling in to a moderate sized parking lot with no markings for Indigo Inn or Jasmine House there, looked like it was a generic pay lot, but a much fuller looking separately blocked off parking lot next to this one in the same block was noted, so we pulled back out onto Hasell street, turned right onto Maiden Lane, going to the quoted address, and could only see the other side of the parking lot and no drive in anywhere, and so we turned right again, going around the block, and realized there was an entrance to the Indigo Inn there on Pinckney (NOT on Maiden Lane, and at night, not that easy to see), you see, the Jasmine House is on the north side of Hasell Street (a SW/NE road), and Maiden Lane makes an odd shaped trapezoid with the next east-west street, Pinckney Street, and the entrance is all the way on the other end of the parking lot, which is what Maiden Lane is bordering. We pulled in and I checked in, which was done fairly quickly. I’m ashamed to say I was a bit upset/ short with the staff person, it likely isn’t his fault that faulty/ confusing emails are sent repeatedly, and he nicely did help us get our luggage over to the Jasmine House once we found a spot to park. I thought people who stayed here from out of town should know how the set-up is, since their email doesn’t explain the situation that well. Oh and by the way the Indigo Inn had the same brown bananas almost ready for banana bread as I saw at the Jasmine House a little later. (And those were there until someone ate them or tossed them by our second morning, not to be replaced by fresh yellow ones) The difference is apparently the site? The indigo Inn’s rates are about $100 less per night than the cost of the Jasmine House’s. (But it looks like a “hotel”, not a remodeled historical home, so that is appropriate—I suppose). I do wonder if the Indigo Inn’s guests are also confused by their address, which is at the end of their parking lot and doesn’t have a drive or anything—and they aren’t looking “across the street” from the Jasmine House in the dark. 3. The bed wasn’t that comfortable, neither I nor my husband slept that well, and I have had incredible neck pain all day from the pillow—which was super thick/ firm. 4. Smaller thing, since we know this is an old house, but when you stay in the carriage house, if you are upstairs you wouldn’t notice the issue, but those on the floor below can literally hear every step people make upstairs, not just coming in/out of the shared door. My lessons from this experience: I should’ve read the reviews—I totally went off the number of 5 star reviews and the average of 4.5, which made me think this place would be as amazing as our Inn in Savannah was the 2 days prior, or other places we’ve stayed that really merit 5 stars. As you can see it was not. I have read many of the recent reviews now, and realized it did seem a lot more clean when we were here than in past reviews dating pre-COVID, which sounds like an improvement. The owners also changed the website to say “continental breakfast” rather than just breakfast, so visitors now are not expecting a real/hot breakfast (but should be expecting a palatable one, regardless! get or make fresh hard boiled eggs! replace fruit regularly if not eaten (or make real banana bread from it and offer that for breakfast, it would be preferred!). And if I had read the reviews I am still not sure I would have figured out in the dark of night where the Indigo Inn “across the street” was without similar frustrations! A little more explanation on the email would be nice (“entrance off Pinckney”? instead of "across the street" which is completely false. Would that be so hard?) For those considering staying here, ask for the upper floor in the Carriage house- not the lower.…
Unique, historical property in the heart of downtown yet on a quiet street. The staff is friendly and seem to enjoy their jobs. Super clean. Lots of complementary drinks and snacks. Outdoor spaces are abundant and relaxing.
I don't usually write reviews, however, our experience at the Jasmine House was excellent. The staff was extremely accommodating and friendly, the location was fantastic and we enjoyed the complimentary happy hour & food daily. I would definitely recommend staying here for a true charming Charleston experience!!
We stayed several nights at the Jasmine House. Our room was large and beautiful. Shower was great. We walked to everything from there. Staff was very friendly. The wine and cheese plus champagne and macaroons in the evening were a nice touch. Checking in is a little confusing because it’s at the Indigo hotel. While sitting on the porch, I ended up helping other guests with check in and parking. Breakfast is not up to a $300/night B&B. It’s a bunch of packaged items. No dining area.
This is a must stay in Charleston! It is centrally located and easy walk to restaurants and sight seeing. Rooms are spacious and include a continental breakfast and happy hour. Staff is friendly and helpful.
I walked past this hotel years ago and I am so glad I was able to stay here. The rooms and shared spaces are charming, the staff is friendly and helpful and the location is perfect for visitors with cars (parking available). More about the room - it has lovely views and despite being close to a lot of other venues, it’s definitely peaceful here at night. The highlight for me was the sounds of frogs and birds right outside the building.
Jasmine House is centrally located! It was spacious and clean! They included a complimentary Continental Breakfast, a Happy Hour 5-6pm, 8-9pm Macaroon and Sherry Drink! The staff was extremely nice! We arrived after midnight and the evening staff escorted us to our Carriage House! A housekeeper who’s worked there over 28 years did an excellent job of keeping our room super clean and well stocked. When we arrived, there was delicious Charleston Snacks and a full fridge of complimentary soda and water! On top of everything, Location of the Jasmine House was Great!