Even before we arrived, the concierge reached out to us to determine if we had any special needs or requests. From the moment we arrived we were treated with prompt and courteous attention. No need was left unaddressed or unfulfilled. The staff at the Wentworth Mansion were not just there to do a job. It was evident that they were there to practice the craft of exceptional personal service to their guests. It is easy for me to remember their names because they all impressed me with their wonderful attitudes. Our special thanks to Bryan, Stephanie, Nicole, Kenneth, Mark, Andrew, and Victor. Our stay included breakfast in the superb Circa 1886 restaurant . There, we were made to feel like a million bucks by the truly delightful Alton and Anastasia! The breakfasts were absolutely delicious and were deserving of the restaurant's noted reputation as one of the best places to eat in Charleston. Every feature of the physical building could have been in a museum! The detail in the wood and marble and stained glass was unrivaled in my experience at a hotel. It was a pleasure just to be there. My wife and I were impressed on every level with our stay.…
Great Downtown Location, perfect accessibility to all Charleston has to offer. Attentive service, comfortable accommodations, especially the bed! Dinner and Breakfast at Circa 1886 was beyond incredible as was the service. In spite of Covid, and last minute reservations, they let us check in early, and we were able to enjoy our day in Charleston Market Street before our exceptional dinner!
We stayed at the Wentworth Mansion the week before Christmas. Our suite was so luxurious with lots of thoughtful touches. The staff was warm and welcoming and we really enjoyed the tour when we arrived. We highly recommend to anyone looking for a special experience in a historic setting. They took prudent Covid precautions and we felt very safe. The Wentworth Mansion is a gem!
With COVID ruining our previous travel plans I decided to run an audible and propose to my girlfriend at the Wentworth Mansion on our drive down to Florida. I called the hotel a couple nights prior to see if there was anything they could do to make it special and from the front desk all the way to the Innkeeper the staff was went above and beyond to make this a special day. From small things like a room upgrade to blocking off the Cupola and setting up a tripod up there so we could capture our moment alone they created the perfect moment for us and we’ll be forever grateful, and continue to come here to celebrate. On top of all of that the room was beautiful and massive with a whirlpool tub and fireplace in the bedroom. Dinner at Circa 1886 exceeded expectations. If you’re thinking about booking stop thinking and do it!…
My spouse and I spent four nights here, near the end of a two-week road trip. The facility carries with it a superb reputation, which is deserved. Certainly, there were appropriate Covid precautions taken by all staff. Grounds, common areas, and rooms clean and neat. Within room, some bulbs either missing or not working, and firm pillows NOT available upon request (apparently, they do not stock any). The afternoon wine offerings were disappointingly limited, while the evening port and sherry could stand to be upgraded. These limitations referenced above, however, can all be corrected with a loosening of the budget, coupled with an alteration in outlook. In other words, in the big picture, they can be essentially finite in their duration, and limited with their impact. Bigger picture, is that the facility has developed a finely honed system for guest services. Courtesy, concern, and attentiveness are deeply ingrained within the culture of the staff. No request, at any time, was met with any hesitation or look of incredulity. This is a special place, though clearly, not a perfect place.....then again, no facility can carry such an exalted title. Excellence was anticipated, based on articles and reviews, and it was, overall, experienced...albeit, with some opportunity for improvement.…
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