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The Elliott House Inn

78 Queen St, Charleston, SC 29401-2220
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Guests1 room, 2 adults, 0 children
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Elliott House Inn
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Room & Suite (51)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
With its tranquil cobblestoned courtyard, original hardwood floors and breezy piazzas, the Elliott House Inn invites a historically rich Charleston experience. Once a private residence, our Queen Street inn effortlessly pairs the intimacy of a bed and breakfast with the services of a boutique hotel. Encounter our romantic retreat in the heart of Charleston, delighting first-time visitors and charming return guests.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycles available
Evening entertainment
Taxi service
Non-smoking hotel
Outdoor furniture
Free internet
Wifi
Public wifi
Internet
Breakfast available
Breakfast in the room
Happy hour
Outdoor dining area
Wine / champagne
Vending machine
Patio
Walking tours
24-hour check-in
24-hour front desk
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Room features
City view
Non-smoking rooms
Air conditioning
Housekeeping
Room service
Telephone
Flatscreen TV
Bath / shower
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Centrally Located
Languages Spoken
English
Hotel links
Visit hotel website
Special Offer:Wine Down Weekdays
998Reviews12Q+A100Room tips
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Popular mentions
Great customer service, late night easy check in, free room upgrade and bottle of wine. Newly renovated bathrooms were great. Overall great stay. Quiet, comfy beds, AC worked great, clean. Free breakfast is a nice to have but it really is a break fast (aka small pastry and a drink) so don’t expect a full meal.
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+1
Hotel's Favorite
The Elliott House Inn is a wonderful place to stay in Charleston on Queen Street. It has an awesome location between Husk and 82 Queen so you are footsteps away from very good food and it is also very convenient walking distance from just about everything else on the Charleston Peninsula. I like the way this Inn feels and how everything is situated as it feels just the right size and is not too big or too small. The courtyard area is a very good communal area to hang out and has a fireplace and plenty of tables and chairs for everyone to fit comfortably. The staff here is very attentive and makes sure that everyone has what they need to have the best visit possible. I like being able to come to The Elliott House Inn and look forward to being able to return soon.
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Response from GMofEHI, Manager at The Elliott House Inn
Responded Jun 12, 2019
Thank you so much for your kind words on your recent stay with us! We boast 26 guest rooms, small & intimate enough that we try to get to know each of our guests. I'm so pleased that you enjoyed staff and common area courtyard. You brought a big smile to myself and team. We look forward to hosting your return visit sooner than later! Give us a call direct for the best prices. Thank you again for your business and wonderful review. It means a lot to me.
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There are so many hotels in the downtown area to choose from but we chose The Elliott House Inn and could not be happier and more satisfied with our stay! The check in was easy, friendly, informative and fast. The courtyard was a wonderful place to sit for complimentary evening wine and cheese. The room was beautiful , bed very comfortable and so quiet. I love that breakfast is included and we had room service which was a great way to start our day. Mimosas and nice choices too! The location could not be better. Walking distance to Everything !We will absolutely stay here again.
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Response from EHI I, Front Office Manager at The Elliott House Inn
Responded 1 week ago
Thank you so much for taking the time to write about your recent stay. We are so glad that you enjoyed the property and that the service and amenities exceeded your expectations. Mimosas Saturday's are a special treat that we do every Saturday, from 9-11:00 AM. We look forward to welcoming you back to Charleston!
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This place was not what was expected. The pool that is pictured no longer exists. So don't plan on swimming in it. The doors were always pain to get into. Yes being an old building and surrounded by restaurants I guess you would have to expect bugs. Regardless I don't enjoy seeing large roaches run through my $300 hotel room. The location is great and the atmosphere is relaxing. The "complimentary" wine and cheese did help smooth things over.
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Response from EHI I, Front Office Manager at The Elliott House Inn
Responded 1 week ago
I'm sorry that you did not fully enjoy your experience with us at the Inn. I wanted to address some of the issues that you had during your stay. We have not had a hot tub/ Jacuzzi for nearly five years, and this has been mentioned on every website possible. Palmetto Bugs, the large roaches, that you saw are native to the area. They come out during humid, hot and wet times of the year. We follow and go beyond state regulations to ensure that these native creatures do not disturb our guests. The same exterminator that services our property has been servicing, numerous hotels, restaurants and office buildings for over twenty-five years. These creatures are so embedded in our culture that the luxury jewelry stores saw Palmetto Bug charms. I'm glad to see that the wine and cheese reception was enjoyable, and that you enjoyed the location of the Inn. I'm sorry that did not meet and exceed your expectations, but hope that you give us a try again in the future.
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Had extremely high hopes for my stay based on reviews and location. Hotel is pleasant with nice wine and cheese happy hour and limited free breakfast. Rooms are nice looking but terrible for an actual good night of sleep and just relaxing. Mattresses are the worst I've EVER slept on in my life - couldn't get a decent night sleep and endured excruciating back pain due to either old or cheap mattresses. Aside from that, the 2 chairs in room aren't ones you can relax in as their basically dining room chairs. Lastly, we had a couple of giant cockroaches scurrying around our room.
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Response from EHI I, Front Office Manager at The Elliott House Inn
Responded 2 weeks ago
I want to start out by thanking you for taking the time to share your recent stay with us. I am happy to see that the location was great for you, and that you enjoyed a few of the amenities that we have to offer. It is unfortunate that you did not enjoy the bedding that was provided. Truly, the majority of guests like our bedding so much that they will ask where we purchased it, so they can have it for their own homes. The chairs and table in the room are meant to enjoy the complimentary breakfast that we provide our guests. The giant roaches that you saw are Palmetto Bugs. Palmetto Bugs are native to Charleston and come out when it is hot, humid and wet conditions. It has nothing to do with how clean the rooms are. You could have been staying at a brand new luxury hotel and would have seen them. Considering there has been plenty of rain over the last few days,there may have been one in the room. While we never intend our guests to see these native creatures we do our best to ensure that we meet and exceed all guidelines set aside by the State of South Carolina. The pest control professional that services our Inn, has been highly touted local servicemen for almost thirty years. Lastly, I am sorry that you had to endure two days of excruciating back pain. I wish that you would have asked if you could leave find another hotel during your stay, so that way you could have truly enjoyed Charleston. While we never want to loose a guest, it is more important that you enjoy not only where you are staying but the city you are visiting. For future and potential guests, if we are not meeting your expectations please ask one of the agents if you can leave. Once again, thank you for taking the time to write about your recent stay. While I wish every guest that stayed with us we leave us five-star reviews, I understand that is impossible. Please feel free to reach-out to me if I can help you out in the future.
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PRICE RANGE
$179 - $436 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
elliott house hotel charleston, elliott hotel charleston, the elliott hotel, elliott house inn
LOCATION
United StatesSouth CarolinaCoastal South CarolinaCharleston
NUMBER OF ROOMS
26
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