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Holiday Inn Express Charleston

675 reviews
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Traveler (35)
Room & Suite (24)
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Overview
  • Excellent56%
  • Very good30%
  • Average10%
  • Poor2%
  • Terrible2%
Travelers talk about
“front desk”(99 reviews)
“cinnamon rolls”(18 reviews)
“room was clean”(41 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Charleston
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (675)Write a Review
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363
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Show reviews that mention
All reviewsfront deskcinnamon rollsroom was cleanfree breakfastbreakfast areagreat stayfolly beachconvenient locationclose to downtownwould stay here againcookieseasy accessminute driveyogurtstaff was very friendly and helpfulashley riverhistoric district
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1 - 5 of 659 reviews
Reviewed 1 week ago

From the time we made reservations, this was a great experience. We needed and wanted adjoining rooms, and they made sure we were accommodated. Very nice rooms with plenty of room for adults. Nice to have an in-room refrigerator. Staff was wonderful and friendly and...More

Thank Ed W
Response from KellyFassett, Manager at Holiday Inn Express CharlestonResponded 1 week ago

Thank you for your feedback. We love to hear that you had a great experience with us! Thank you also for the mention of our staff- they are wonderful at making our guests feel right at home, while providing information, directions, and tips on how...More

Hotel's Favorite
Reviewed 4 weeks ago via mobile

Have stayed at this location several times in the past few years. **Recently renovated..As New ! Was nice before...now even better! Amazingly beautiful, updated rooms. Clean. Easy access on off main thoroughfare, close to eats and stores.

1  Thank buffalofeathers
Response from KellyFassett, Manager at Holiday Inn Express CharlestonResponded 4 weeks ago

Thank you for your comments. We just finished a complete renovation of the entire property. We love our brand new rooms, and are glad to hear that you do too! Thank you for your repeat business- we look forward to your next visit!

Reviewed 1 week ago

The hotel was clean and quiet. The staff delivered excellent customer service. Cheryl at the front desk went above and beyond. We booked the Don't Miss the Boat package. We found the shuttle provider, Charleston Downtown Limo, to be prompt, courteous, and efficient. They were...More

Thank jduskey
Response from KellyFassett, Manager at Holiday Inn Express CharlestonResponded 1 week ago

Thank you for your feedback, and for your mention of our staff member, Cheryl. We are happy that you were able to take advantage of our cruise package. It is a great value, and makes the pre- cruise experience so much more convenient! We also...More

Reviewed 2 weeks ago

Didn't think a hotel like this existed in the holiday inn express chain. Very new, fresh, hip. Room was immaculate. Bathroom mirror was best I've seen in a hotel room. Great breakfast and sitting area. Just as my mom, Libbygurl, stated in her review, Sherry...More

Thank Lonnie G
Response from KellyFassett, Manager at Holiday Inn Express CharlestonResponded 1 week ago

Thank you for your comments, and for your recommendation. We love our new look after our renovation, and we're excited to hear that our guests love it too! You're so right about that bathroom mirror- the lighting around it is extraordinary! Thank you also for...More

Reviewed 2 weeks ago

A pretty nice Holiday Inn Express. Very clean. Comfortable bedding . Good hair care products. I was pleased with almost everything that we encountered here. The breakfast would have been very good if they just had some real eggs instead of something that looked a...More

Thank Gene F
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$89 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Charleston
#15 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$89 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Charleston
#15 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (35)
Room & Suite (24)
Dining (20)
Pool & Beach (3)
Hotel & Grounds (43)
Bathroom (2)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
partygirl602
August 15, 2017|
AnswerShow all 4 answers
Response from Skip H | Reviewed this property |
no
1
Vote
dolorestravel
March 24, 2017|
Answer
Response from yankeefan1969 | Reviewed this property |
The airport is about 20 minutes. I do not know if they have a shuttle. Cruise port is about 10 minute drive.
1
Vote
Linda H
January 21, 2017|
Answer
Response from Tracie W | Reviewed this property |
In a previous post, they answered that they are not pet friendly.
0
Votes
Room Tips
"We had nice rooms both times we stayed, 3rd floor recently, 1st floor prior visit"
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"Liked my room near the stairs. There is only one elevator and at times it is full."
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"Use the door latch to lock out hotel staff while you are inside room!"
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"We were in room 104. Easy moving our stuff in to the room."
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